[SOLVED] Printer Service is unavailable - DCP-J132W

AlmaMater · 2024-08-21 10:12:58

Greetings,

I have done this setup I bellieve more than 20 times, but this time I just cannot ge tthe printer to work. (home network printer)

CUPS installed, driver installed, correct IPP specified (Also tried lpd)

[sergio@arch-desktop ~]$ sudo systemctl status cups
● cups.service - CUPS Scheduler
     Loaded: loaded (/usr/lib/systemd/system/cups.service; enabled; preset: disabled)
     Active: active (running) since Wed 2024-08-21 11:06:19 CEST; 52min ago
 Invocation: 8860a682ac3e4b42b37fea0beb6daae1
TriggeredBy: ● cups.socket
             ○ cups.path
       Docs: man:cupsd(8)
   Main PID: 4861 (cupsd)
     Status: "Scheduler is running..."
      Tasks: 2 (limit: 38353)
     Memory: 25.4M (peak: 81.4M swap: 8K swap peak: 8K)
        CPU: 3.218s
     CGroup: /system.slice/cups.service
             ├─ 4861 /usr/bin/cupsd -l
             └─19193 /usr/lib/cups/notifier/dbus dbus://

[sergio@arch-desktop ~]$ lpstat -lep
DCPJ132W permanent ipp://localhost/printers/DCPJ132W ipp://192.168.1.150
printer DCPJ132W is idle.  enabled since Wed 21 Aug 2024 11:13:34 AM CEST
        Form mounted:
        Content types: any
        Printer types: unknown
        Description: DCPJ132W
        Alerts: none
        Location: 
        Connection: direct
        Interface: /etc/cups/ppd/DCPJ132W.ppd
        On fault: no alert
        After fault: continue
        Users allowed:
                (all)
        Forms allowed:
                (none)
        Banner required
        Charset sets:
                (none)
        Default pitch:
        Default page size:
        Default port settings:

This is how I have done the setup in the past always. (Last time was yesterday), had to format my PC and after a fresh install I have this issue.

Even the printer shows that the ink is low which is true in printer properties, but I just cannot make it to print. (Did a test with a Windows WM and works fine)

Driver installed form AUR. tried with firewall off.

"Printer Servise is unavailable " shows when I click on printer in the KDE panel.

Where could I look for possible issues? I looked at the journal but cannot see anything related to this (I am not expert tho, far from it)

Thanks in advance!

Last edited by AlmaMater (2024-09-02 21:36:56)

Lone_Wolf · 2024-08-21 11:13:28

Try using the cups web interface to print a test page .

AlmaMater · 2024-08-21 12:25:52

Hello,

I tried but nothing happens. Removed the printed and re-add it woth the same result. It even shows that the documents were processed but they were not.

Thanks for your help

Lone_Wolf · 2024-08-22 08:30:36

Time to check some things then.

You are using https://aur.archlinux.org/packages/brother-dcpj132w ?
If not, where does your driver come from ?

Can you ping the printer on it's ip-address ?

Create a new printer in cups using ipp://printer_ip/ipp/port1 . does this printer work ?

AlmaMater · 2024-08-22 10:47:50

Hello!

I reinstalled Arch just in case. At least now the printer shows as avaiulable-iddle in the KDE panel.

Yes, the driver is the one you mention from AUR.

I can ping the printers ip and I can also login into the printer web interface using the IP.

[sergio@arch-desktop ~]$ ping 192.168.1.150
PING 192.168.1.150 (192.168.1.150) 56(84) bytes of data.
64 bytes from 192.168.1.150: icmp_seq=1 ttl=255 time=5.63 ms
64 bytes from 192.168.1.150: icmp_seq=2 ttl=255 time=4.68 ms
64 bytes from 192.168.1.150: icmp_seq=3 ttl=255 time=3.12 ms
64 bytes from 192.168.1.150: icmp_seq=4 ttl=255 time=3.12 ms
64 bytes from 192.168.1.150: icmp_seq=5 ttl=255 time=3.31 ms
64 bytes from 192.168.1.150: icmp_seq=6 ttl=255 time=4.72 ms

I change it to ipp://printer_ip/ipp/port1, and same thing happen, I print and it shows that everything was OK but nothing really happened.

Everytime I click on print I do see the following in the journal that could or could not mean anything.

Aug 22 12:41:06 arch-desktop plasmashell[2203]: kf.i18n: 1 instead of 2 arguments to message "Printing %1 with %2" supplied before conversion

I even replace the catrige to discard any issue witht the ink being low.

Lone_Wolf · 2024-08-24 12:26:41

Time to get more info : check https://wiki.archlinux.org/title/CUPS/Troubleshooting and some logs .

Note that you should stop / start cups before trying to ensure the logs start empty

AlmaMater · 2024-09-02 21:36:34

Thanks Lone_Wolf

At the end I fixed the issue by downgrading ghostscript from 10.03.1-1 to 10.03.0-2

Best Regards

Arch Linux

#1 2024-08-21 10:12:58

[SOLVED] Printer Service is unavailable - DCP-J132W

#2 2024-08-21 11:13:28

Re: [SOLVED] Printer Service is unavailable - DCP-J132W

#3 2024-08-21 12:25:52

Re: [SOLVED] Printer Service is unavailable - DCP-J132W

#4 2024-08-22 08:30:36

Re: [SOLVED] Printer Service is unavailable - DCP-J132W

#5 2024-08-22 10:47:50

Re: [SOLVED] Printer Service is unavailable - DCP-J132W

#6 2024-08-24 12:26:41

Re: [SOLVED] Printer Service is unavailable - DCP-J132W

#7 2024-09-02 21:36:34

Re: [SOLVED] Printer Service is unavailable - DCP-J132W

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