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#1 2024-09-04 11:58:45

tokidev
Member
Registered: 2022-01-23
Posts: 12

Sometimes no audio on laptop "HP 250 15.6 inch G9 Notebook PC"

Hello,

I've got a laptop with several issues. In this thread, I'd like to discuss:

3. Sometimes, audio doesn't work at all from boot until reboot.

General information:
- The laptop is an HP 250 15.6 inch G9 Notebook PC.
- The CPU is a 12th Gen Intel(R) Core(TM) i5-1235U.
- 16 GiB RAM.
- MATE is the used DE.
- Xorg, no Wayland.

Installed packages with 'pulse' in their names or description:
- libcanberra 1:0.30+r2+gc0620e4-4
- libpulse 17.0-3
- pipewire-pulse 1:1.2.3-1
- pulseaudio-alsa 1:1.2.12-3

Installed packages with 'pipewire' in their names or description:
- libpipewire 1:1.2.3-1
- libwireplumber 0.5.5-1
- pipewire 1:1.2.3-1
- pipewire-audio 1:1.2.3-1
- pipewire-pulse 1:1.2.3-1
- pipewire-session-manager 1:1.2.3-1
- wireplumber 0.5.5-1

What can I do in order to solve the issue?

Thank you!

tokidev

Offline

#2 2024-09-04 12:11:44

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 22,863

Re: Sometimes no audio on laptop "HP 250 15.6 inch G9 Notebook PC"

Packages look ok. Post the following outputs twice, from a boot where it works and doesn't work 

sudo fuser -v /dev/snd/*
sudo dmesg | grep -E 'snd|sof'
aplay -lL
pactl list cards
pactl list sinks
pactl list sink-inputs

Offline

#3 2024-09-04 13:01:57

tokidev
Member
Registered: 2022-01-23
Posts: 12

Re: Sometimes no audio on laptop "HP 250 15.6 inch G9 Notebook PC"

When sound works:

In the following outputs, I replaced my user name with 'myname'.

$ sudo fuser -v /dev/snd/*
                     USER        PID ACCESS COMMAND
/dev/snd/controlC0:  myname      701 F.... pipewire
                     myname      702 F.... wireplumber
/dev/snd/seq:        myname      701 F.... pipewire
$ sudo dmesg | grep -E 'snd|sof'
[    0.032966] software IO TLB: area num 16.
[    0.903275] PCI-DMA: Using software bounce buffering for IO (SWIOTLB)
[    0.903276] software IO TLB: mapped [mem 0x00000000376c0000-0x000000003b6c0000] (64MB)
[    2.996114] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[    3.139466] sof-audio-pci-intel-tgl 0000:00:1f.3: enabling device (0000 -> 0002)
[    3.139623] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
[    3.139667] sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    3.146617] sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode
[    3.229178] sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 5
[    3.229181] sof-audio-pci-intel-tgl 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now
[    3.229184] sof-audio-pci-intel-tgl 0000:00:1f.3: DMICs detected in NHLT tables: 2
[    3.231338] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware paths/files for ipc type 0:
[    3.231340] sof-audio-pci-intel-tgl 0000:00:1f.3:  Firmware file:     intel/sof/sof-adl.ri
[    3.231342] sof-audio-pci-intel-tgl 0000:00:1f.3:  Topology file:     intel/sof-tplg/sof-hda-generic-2ch.tplg
[    3.231815] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
[    3.231817] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0
[    3.231820] sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30
[    3.327500] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
[    3.327511] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0
[    3.342652] sof-audio-pci-intel-tgl 0000:00:1f.3: Topology: ABI 3:22:1 Kernel ABI 3:23:0
[    3.365890] snd_hda_codec_realtek ehdaudio0D0: autoconfig for ALC236: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[    3.365895] snd_hda_codec_realtek ehdaudio0D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    3.365897] snd_hda_codec_realtek ehdaudio0D0:    hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[    3.365899] snd_hda_codec_realtek ehdaudio0D0:    mono: mono_out=0x0
[    3.365900] snd_hda_codec_realtek ehdaudio0D0:    inputs:
[    3.365901] snd_hda_codec_realtek ehdaudio0D0:      Mic=0x19
[    3.438680] input: sof-hda-dsp Mic as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input16
[    3.438986] input: sof-hda-dsp Headphone as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input17
[    3.439165] input: sof-hda-dsp HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input18
[    3.439297] input: sof-hda-dsp HDMI/DP,pcm=4 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input19
[    3.439414] input: sof-hda-dsp HDMI/DP,pcm=5 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input20
$ aplay -lL
null
    Discard all samples (playback) or generate zero samples (capture)
lavrate
    Rate Converter Plugin Using Libav/FFmpeg Library
samplerate
    Rate Converter Plugin Using Samplerate Library
speexrate
    Rate Converter Plugin Using Speex Resampler
jack
    JACK Audio Connection Kit
oss
    Open Sound System
pipewire
    PipeWire Sound Server
pulse
    PulseAudio Sound Server
speex
    Plugin using Speex DSP (resample, agc, denoise, echo, dereverb)
upmix
    Plugin for channel upmix (4,6,8)
vdownmix
    Plugin for channel downmix (stereo) with a simple spacialization
default
    Default ALSA Output (currently PulseAudio Sound Server)
sysdefault:CARD=sofhdadsp
    sof-hda-dsp, 
    Default Audio Device
usbstream:CARD=sofhdadsp
    sof-hda-dsp
    USB Stream Output
**** List of PLAYBACK Hardware Devices ****
card 0: sofhdadsp [sof-hda-dsp], device 0: HDA Analog (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 3: HDMI1 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 4: HDMI2 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 5: HDMI3 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 31: HDA Analog Deep Buffer (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
$ pactl list cards
Card #49
	Name: alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic
	Driver: alsa
	Owner Module: n/a
	Properties:
		api.acp.auto-port = "false"
		api.alsa.card = "0"
		api.alsa.card.longname = "HP-HP25015.6inchG9NotebookPC-Type1ProductConfigId-8A1D"
		api.alsa.card.name = "sof-hda-dsp"
		api.alsa.path = "hw:0"
		api.alsa.use-acp = "true"
		api.dbus.ReserveDevice1 = "Audio0"
		api.dbus.ReserveDevice1.Priority = "-20"
		device.api = "alsa"
		device.bus = "pci"
		device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
		device.description = "Alder Lake PCH-P High Definition Audio Controller"
		device.enum.api = "udev"
		device.icon_name = "audio-card-analog-pci"
		device.name = "alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic"
		device.nick = "sof-hda-dsp"
		device.plugged.usec = "3425467"
		device.product.id = "0x51c8"
		device.product.name = "Alder Lake PCH-P High Definition Audio Controller"
		device.subsystem = "sound"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
		device.vendor.id = "0x8086"
		device.vendor.name = "Intel Corporation"
		media.class = "Audio/Device"
		factory.id = "15"
		client.id = "46"
		object.id = "49"
		object.serial = "49"
		object.path = "alsa:acp:sofhdadsp"
		alsa.card = "0"
		alsa.card_name = "sof-hda-dsp"
		alsa.long_card_name = "HP-HP25015.6inchG9NotebookPC-Type1ProductConfigId-8A1D"
		alsa.driver_name = "snd_soc_skl_hda_dsp"
		alsa.mixer_name = "Realtek ALC236"
		alsa.components = "HDA:8086281c,80860101,00100000 HDA:10ec0236,103c8a1d,00100002 cfg-dmics:2"
		alsa.id = "sofhdadsp"
		device.string = "0"
	Profiles:
		off: Aus (sinks: 0, sources: 0, priority: 0, available: yes)
		HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2): Play HiFi quality Music (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2) (sinks: 4, sources: 2, priority: 10300, available: no)
		HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker): Play HiFi quality Music (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker) (sinks: 4, sources: 2, priority: 10200, available: yes)
		pro-audio: Pro Audio (sinks: 5, sources: 3, priority: 1, available: yes)
	Active Profile: HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker)
	Ports:
		[Out] HDMI3: HDMI / DisplayPort 3 Output (type: HDMI, priority: 700, latency offset: 0 usec, availability group: HDMI/DP,pcm=5, not available)
			Properties:
				port.type = "hdmi"
				port.availability-group = "HDMI/DP,pcm=5"
				device.icon_name = "video-display"
				card.profile.port = "0"
			Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker), HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
		[Out] HDMI2: HDMI / DisplayPort 2 Output (type: HDMI, priority: 600, latency offset: 0 usec, availability group: HDMI/DP,pcm=4, not available)
			Properties:
				port.type = "hdmi"
				port.availability-group = "HDMI/DP,pcm=4"
				device.icon_name = "video-display"
				card.profile.port = "1"
			Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker), HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
		[Out] HDMI1: HDMI / DisplayPort 1 Output (type: HDMI, priority: 500, latency offset: 0 usec, availability group: HDMI/DP,pcm=3, not available)
			Properties:
				port.type = "hdmi"
				port.availability-group = "HDMI/DP,pcm=3"
				device.icon_name = "video-display"
				card.profile.port = "2"
			Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker), HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
		[Out] Speaker: Speaker (type: Speaker, priority: 100, latency offset: 0 usec, availability unknown)
			Properties:
				port.type = "speaker"
				device.icon_name = "audio-speakers"
				card.profile.port = "3"
			Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker)
		[In] Mic2: Headphones Stereo Microphone (type: Mic, priority: 200, latency offset: 0 usec, availability group: Mic, not available)
			Properties:
				port.type = "mic"
				port.availability-group = "Mic"
				device.icon_name = "audio-input-microphone"
				card.profile.port = "4"
			Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker), HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
		[In] Mic1: Digital Microphone (type: Mic, priority: 100, latency offset: 0 usec, availability unknown)
			Properties:
				port.type = "mic"
				device.icon_name = "audio-input-microphone"
				card.profile.port = "5"
			Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker), HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
		[Out] Headphones: Headphones (type: Headphones, priority: 200, latency offset: 0 usec, availability group: Headphone, not available)
			Properties:
				port.type = "headphones"
				port.availability-group = "Headphone"
				device.icon_name = "audio-headphones"
				card.profile.port = "6"
			Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
$ pactl list sinks
Sink #50
	State: SUSPENDED
	Name: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI3__sink
	Description: Alder Lake PCH-P High Definition Audio Controller HDMI / DisplayPort 3 Output
	Driver: PipeWire
	Sample Specification: s24-32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI3__sink.monitor
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE DECIBEL_VOLUME LATENCY 
	Properties:
		alsa.card = "0"
		alsa.card_name = "sof-hda-dsp"
		alsa.class = "generic"
		alsa.components = "HDA:8086281c,80860101,00100000 HDA:10ec0236,103c8a1d,00100002 cfg-dmics:2"
		alsa.device = "5"
		alsa.driver_name = "snd_soc_skl_hda_dsp"
		alsa.id = "sofhdadsp"
		alsa.long_card_name = "HP-HP25015.6inchG9NotebookPC-Type1ProductConfigId-8A1D"
		alsa.mixer_device = "_ucm0001.hw:sofhdadsp"
		alsa.mixer_name = "Realtek ALC236"
		alsa.name = ""
		alsa.resolution_bits = "16"
		alsa.subclass = "generic-mix"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.sync.id = "00000000:00000000:00000000:00000000"
		api.alsa.card.longname = "HP-HP25015.6inchG9NotebookPC-Type1ProductConfigId-8A1D"
		api.alsa.card.name = "sof-hda-dsp"
		api.alsa.open.ucm = "true"
		api.alsa.path = "hw:sofhdadsp,5"
		api.alsa.pcm.card = "0"
		api.alsa.pcm.stream = "playback"
		audio.channels = "2"
		audio.position = "FL,FR"
		card.profile.device = "0"
		device.api = "alsa"
		device.class = "sound"
		device.id = "49"
		device.profile.description = "HDMI / DisplayPort 3 Output"
		device.profile.name = "HiFi: HDMI3: sink"
		device.routes = "1"
		factory.name = "api.alsa.pcm.sink"
		media.class = "Audio/Sink"
		device.description = "Alder Lake PCH-P High Definition Audio Controller"
		node.name = "alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI3__sink"
		node.nick = "HDMI / DisplayPort 3 Output"
		node.pause-on-idle = "false"
		object.path = "alsa:acp:sofhdadsp:0:playback"
		port.group = "playback"
		priority.driver = "664"
		priority.session = "664"
		factory.id = "19"
		clock.quantum-limit = "8192"
		client.id = "46"
		node.driver = "true"
		node.loop.name = "data-loop.0"
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "50"
		object.serial = "50"
		api.acp.auto-port = "false"
		api.alsa.card = "0"
		api.alsa.use-acp = "true"
		api.dbus.ReserveDevice1 = "Audio0"
		api.dbus.ReserveDevice1.Priority = "-20"
		device.bus = "pci"
		device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
		device.enum.api = "udev"
		device.icon_name = "audio-card-analog-pci"
		device.name = "alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic"
		device.nick = "sof-hda-dsp"
		device.plugged.usec = "3425467"
		device.product.id = "0x51c8"
		device.product.name = "Alder Lake PCH-P High Definition Audio Controller"
		device.subsystem = "sound"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
		device.vendor.id = "0x8086"
		device.vendor.name = "Intel Corporation"
		device.string = "0"
	Ports:
		[Out] HDMI3: HDMI / DisplayPort 3 Output (type: HDMI, priority: 700, availability group: HDMI/DP,pcm=5, not available)
	Active Port: [Out] HDMI3
	Formats:
		pcm

Sink #51
	State: SUSPENDED
	Name: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI2__sink
	Description: Alder Lake PCH-P High Definition Audio Controller HDMI / DisplayPort 2 Output
	Driver: PipeWire
	Sample Specification: s24-32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI2__sink.monitor
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE DECIBEL_VOLUME LATENCY 
	Properties:
		alsa.card = "0"
		alsa.card_name = "sof-hda-dsp"
		alsa.class = "generic"
		alsa.components = "HDA:8086281c,80860101,00100000 HDA:10ec0236,103c8a1d,00100002 cfg-dmics:2"
		alsa.device = "4"
		alsa.driver_name = "snd_soc_skl_hda_dsp"
		alsa.id = "sofhdadsp"
		alsa.long_card_name = "HP-HP25015.6inchG9NotebookPC-Type1ProductConfigId-8A1D"
		alsa.mixer_device = "_ucm0001.hw:sofhdadsp"
		alsa.mixer_name = "Realtek ALC236"
		alsa.name = ""
		alsa.resolution_bits = "16"
		alsa.subclass = "generic-mix"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.sync.id = "00000000:00000000:00000000:00000000"
		api.alsa.card.longname = "HP-HP25015.6inchG9NotebookPC-Type1ProductConfigId-8A1D"
		api.alsa.card.name = "sof-hda-dsp"
		api.alsa.open.ucm = "true"
		api.alsa.path = "hw:sofhdadsp,4"
		api.alsa.pcm.card = "0"
		api.alsa.pcm.stream = "playback"
		audio.channels = "2"
		audio.position = "FL,FR"
		card.profile.device = "1"
		device.api = "alsa"
		device.class = "sound"
		device.id = "49"
		device.profile.description = "HDMI / DisplayPort 2 Output"
		device.profile.name = "HiFi: HDMI2: sink"
		device.routes = "1"
		factory.name = "api.alsa.pcm.sink"
		media.class = "Audio/Sink"
		device.description = "Alder Lake PCH-P High Definition Audio Controller"
		node.name = "alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI2__sink"
		node.nick = "HDMI / DisplayPort 2 Output"
		node.pause-on-idle = "false"
		object.path = "alsa:acp:sofhdadsp:1:playback"
		port.group = "playback"
		priority.driver = "680"
		priority.session = "680"
		factory.id = "19"
		clock.quantum-limit = "8192"
		client.id = "46"
		node.driver = "true"
		node.loop.name = "data-loop.0"
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "51"
		object.serial = "51"
		api.acp.auto-port = "false"
		api.alsa.card = "0"
		api.alsa.use-acp = "true"
		api.dbus.ReserveDevice1 = "Audio0"
		api.dbus.ReserveDevice1.Priority = "-20"
		device.bus = "pci"
		device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
		device.enum.api = "udev"
		device.icon_name = "audio-card-analog-pci"
		device.name = "alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic"
		device.nick = "sof-hda-dsp"
		device.plugged.usec = "3425467"
		device.product.id = "0x51c8"
		device.product.name = "Alder Lake PCH-P High Definition Audio Controller"
		device.subsystem = "sound"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
		device.vendor.id = "0x8086"
		device.vendor.name = "Intel Corporation"
		device.string = "0"
	Ports:
		[Out] HDMI2: HDMI / DisplayPort 2 Output (type: HDMI, priority: 600, availability group: HDMI/DP,pcm=4, not available)
	Active Port: [Out] HDMI2
	Formats:
		pcm

Sink #52
	State: SUSPENDED
	Name: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI1__sink
	Description: Alder Lake PCH-P High Definition Audio Controller HDMI / DisplayPort 1 Output
	Driver: PipeWire
	Sample Specification: s24-32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI1__sink.monitor
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE DECIBEL_VOLUME LATENCY 
	Properties:
		alsa.card = "0"
		alsa.card_name = "sof-hda-dsp"
		alsa.class = "generic"
		alsa.components = "HDA:8086281c,80860101,00100000 HDA:10ec0236,103c8a1d,00100002 cfg-dmics:2"
		alsa.device = "3"
		alsa.driver_name = "snd_soc_skl_hda_dsp"
		alsa.id = "sofhdadsp"
		alsa.long_card_name = "HP-HP25015.6inchG9NotebookPC-Type1ProductConfigId-8A1D"
		alsa.mixer_device = "_ucm0001.hw:sofhdadsp"
		alsa.mixer_name = "Realtek ALC236"
		alsa.name = ""
		alsa.resolution_bits = "16"
		alsa.subclass = "generic-mix"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.sync.id = "00000000:00000000:00000000:00000000"
		api.alsa.card.longname = "HP-HP25015.6inchG9NotebookPC-Type1ProductConfigId-8A1D"
		api.alsa.card.name = "sof-hda-dsp"
		api.alsa.open.ucm = "true"
		api.alsa.path = "hw:sofhdadsp,3"
		api.alsa.pcm.card = "0"
		api.alsa.pcm.stream = "playback"
		audio.channels = "2"
		audio.position = "FL,FR"
		card.profile.device = "2"
		device.api = "alsa"
		device.class = "sound"
		device.id = "49"
		device.profile.description = "HDMI / DisplayPort 1 Output"
		device.profile.name = "HiFi: HDMI1: sink"
		device.routes = "1"
		factory.name = "api.alsa.pcm.sink"
		media.class = "Audio/Sink"
		device.description = "Alder Lake PCH-P High Definition Audio Controller"
		node.name = "alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__HDMI1__sink"
		node.nick = "HDMI / DisplayPort 1 Output"
		node.pause-on-idle = "false"
		object.path = "alsa:acp:sofhdadsp:2:playback"
		port.group = "playback"
		priority.driver = "696"
		priority.session = "696"
		factory.id = "19"
		clock.quantum-limit = "8192"
		client.id = "46"
		node.driver = "true"
		node.loop.name = "data-loop.0"
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "52"
		object.serial = "52"
		api.acp.auto-port = "false"
		api.alsa.card = "0"
		api.alsa.use-acp = "true"
		api.dbus.ReserveDevice1 = "Audio0"
		api.dbus.ReserveDevice1.Priority = "-20"
		device.bus = "pci"
		device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
		device.enum.api = "udev"
		device.icon_name = "audio-card-analog-pci"
		device.name = "alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic"
		device.nick = "sof-hda-dsp"
		device.plugged.usec = "3425467"
		device.product.id = "0x51c8"
		device.product.name = "Alder Lake PCH-P High Definition Audio Controller"
		device.subsystem = "sound"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
		device.vendor.id = "0x8086"
		device.vendor.name = "Intel Corporation"
		device.string = "0"
	Ports:
		[Out] HDMI1: HDMI / DisplayPort 1 Output (type: HDMI, priority: 500, availability group: HDMI/DP,pcm=3, not available)
	Active Port: [Out] HDMI1
	Formats:
		pcm

Sink #53
	State: SUSPENDED
	Name: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__Speaker__sink
	Description: Alder Lake PCH-P High Definition Audio Controller Speaker
	Driver: PipeWire
	Sample Specification: s32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 26214 /  40% / -23.88 dB,   front-right: 26214 /  40% / -23.88 dB
	        balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__Speaker__sink.monitor
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY 
	Properties:
		alsa.card = "0"
		alsa.card_name = "sof-hda-dsp"
		alsa.class = "generic"
		alsa.components = "HDA:8086281c,80860101,00100000 HDA:10ec0236,103c8a1d,00100002 cfg-dmics:2"
		alsa.device = "0"
		alsa.driver_name = "snd_soc_skl_hda_dsp"
		alsa.id = "sofhdadsp"
		alsa.long_card_name = "HP-HP25015.6inchG9NotebookPC-Type1ProductConfigId-8A1D"
		alsa.mixer_device = "_ucm0001.hw:sofhdadsp"
		alsa.mixer_name = "Realtek ALC236"
		alsa.name = ""
		alsa.resolution_bits = "16"
		alsa.subclass = "generic-mix"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.sync.id = "00000000:00000000:00000000:00000000"
		api.alsa.card.longname = "HP-HP25015.6inchG9NotebookPC-Type1ProductConfigId-8A1D"
		api.alsa.card.name = "sof-hda-dsp"
		api.alsa.open.ucm = "true"
		api.alsa.path = "hw:sofhdadsp"
		api.alsa.pcm.card = "0"
		api.alsa.pcm.stream = "playback"
		audio.channels = "2"
		audio.position = "FL,FR"
		card.profile.device = "3"
		device.api = "alsa"
		device.class = "sound"
		device.id = "49"
		device.profile.description = "Speaker"
		device.profile.name = "HiFi: Speaker: sink"
		device.routes = "1"
		factory.name = "api.alsa.pcm.sink"
		media.class = "Audio/Sink"
		device.description = "Alder Lake PCH-P High Definition Audio Controller"
		node.name = "alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__Speaker__sink"
		node.nick = "Speaker"
		node.pause-on-idle = "false"
		object.path = "alsa:acp:sofhdadsp:3:playback"
		port.group = "playback"
		priority.driver = "1000"
		priority.session = "1000"
		factory.id = "19"
		clock.quantum-limit = "8192"
		client.id = "46"
		node.driver = "true"
		node.loop.name = "data-loop.0"
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "53"
		object.serial = "53"
		api.acp.auto-port = "false"
		api.alsa.card = "0"
		api.alsa.use-acp = "true"
		api.dbus.ReserveDevice1 = "Audio0"
		api.dbus.ReserveDevice1.Priority = "-20"
		device.bus = "pci"
		device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
		device.enum.api = "udev"
		device.icon_name = "audio-card-analog-pci"
		device.name = "alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic"
		device.nick = "sof-hda-dsp"
		device.plugged.usec = "3425467"
		device.product.id = "0x51c8"
		device.product.name = "Alder Lake PCH-P High Definition Audio Controller"
		device.subsystem = "sound"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
		device.vendor.id = "0x8086"
		device.vendor.name = "Intel Corporation"
		device.string = "0"
	Ports:
		[Out] Speaker: Speaker (type: Speaker, priority: 100, availability unknown)
	Active Port: [Out] Speaker
	Formats:
		pcm
$ pactl list sink-inputs

When playing a video, the previous command gives the following output:

$ pactl list sink-inputs
Sink Input #102
	Driver: PipeWire
	Owner Module: n/a
	Client: 101
	Sink: 53
	Sample Specification: float32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Format: pcm, format.sample_format = "\"float32ne\""  format.rate = "48000"  format.channels = "2"  format.channel_map = "\"front-left,front-right\""
	Corked: yes
	Mute: no
	Volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	Buffer Latency: 0 usec
	Sink Latency: 0 usec
	Resample method: PipeWire
	Properties:
		media.type = "Audio"
		media.category = "Playback"
		media.role = "video"
		node.name = "mpv"
		device.description = "mpv"
		application.name = "mpv"
		application.id = "mpv"
		application.icon_name = "mpv"
		node.always-process = "true"
		node.rate = "1/48000"
		media.name = "Big Buck Bunny [HD] ｜ FULL MOVIE Short film (2008)-Vpg9yizPP_g.webm - mpv"
		stream.is-live = "true"
		node.want-driver = "true"
		node.autoconnect = "true"
		media.class = "Stream/Output/Audio"
		port.group = "stream.0"
		adapt.follower.spa-node = ""
		object.register = "false"
		factory.id = "9"
		clock.quantum-limit = "8192"
		node.loop.name = "data-loop.0"
		library.name = "audioconvert/libspa-audioconvert"
		client.id = "81"
		object.id = "82"
		object.serial = "102"
		node.driver-id = "29"
		module-stream-restore.id = "sink-input-by-media-role:video"

When sound does not work:

In the following outputs, I replaced my user name with 'myname'.

$ sudo fuser -v /dev/snd/*
                     USER        PID ACCESS COMMAND
/dev/snd/seq:        myname      665 F.... pipewire
$ sudo dmesg | grep -E 'snd|sof'
[    0.033432] software IO TLB: area num 16.
[    0.903858] PCI-DMA: Using software bounce buffering for IO (SWIOTLB)
[    0.903859] software IO TLB: mapped [mem 0x00000000376c0000-0x000000003b6c0000] (64MB)
[    2.962667] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[    3.112686] sof-audio-pci-intel-tgl 0000:00:1f.3: enabling device (0000 -> 0002)
[    3.112830] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
[    3.112870] sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    3.119895] sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode
$ aplay -lL
null
    Discard all samples (playback) or generate zero samples (capture)
lavrate
    Rate Converter Plugin Using Libav/FFmpeg Library
samplerate
    Rate Converter Plugin Using Samplerate Library
speexrate
    Rate Converter Plugin Using Speex Resampler
jack
    JACK Audio Connection Kit
oss
    Open Sound System
pipewire
    PipeWire Sound Server
pulse
    PulseAudio Sound Server
speex
    Plugin using Speex DSP (resample, agc, denoise, echo, dereverb)
upmix
    Plugin for channel upmix (4,6,8)
vdownmix
    Plugin for channel downmix (stereo) with a simple spacialization
default
    Default ALSA Output (currently PulseAudio Sound Server)
aplay: device_list:279: no soundcards found...
$ pactl list cards
$ pactl list sinks
Sink #34
	State: SUSPENDED
	Name: auto_null
	Description: Schein-Ausgabe
	Driver: PipeWire
	Sample Specification: float32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: auto_null.monitor
	Latency: 0 usec, configured 0 usec
	Flags: DECIBEL_VOLUME LATENCY 
	Properties:
		node.name = "auto_null"
		device.description = "Schein-Ausgabe"
		audio.rate = "48000"
		audio.channels = "2"
		audio.position = "FL,FR"
		media.class = "Audio/Sink"
		factory.name = "support.null-audio-sink"
		node.virtual = "true"
		monitor.channel-volumes = "true"
		factory.id = "19"
		clock.quantum-limit = "8192"
		client.id = "33"
		node.driver = "true"
		port.group = "stream.0"
		node.loop.name = "data-loop.0"
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "34"
		object.serial = "34"
	Formats:
		pcm
$ pactl list sink-inputs

When playing a video, the previous command gives the following output:

$ pactl list sink-inputs
Sink Input #75
	Driver: PipeWire
	Owner Module: n/a
	Client: 74
	Sink: 34
	Sample Specification: float32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Format: pcm, format.sample_format = "\"float32ne\""  format.rate = "48000"  format.channels = "2"  format.channel_map = "\"front-left,front-right\""
	Corked: yes
	Mute: no
	Volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	Buffer Latency: 0 usec
	Sink Latency: 0 usec
	Resample method: PipeWire
	Properties:
		media.type = "Audio"
		media.category = "Playback"
		media.role = "video"
		node.name = "mpv"
		device.description = "mpv"
		application.name = "mpv"
		application.id = "mpv"
		application.icon_name = "mpv"
		node.always-process = "true"
		node.rate = "1/48000"
		media.name = "Big Buck Bunny [HD] ｜ FULL MOVIE Short film (2008)-Vpg9yizPP_g.webm - mpv"
		stream.is-live = "true"
		node.want-driver = "true"
		node.autoconnect = "true"
		media.class = "Stream/Output/Audio"
		port.group = "stream.0"
		adapt.follower.spa-node = ""
		object.register = "false"
		factory.id = "9"
		clock.quantum-limit = "8192"
		node.loop.name = "data-loop.0"
		library.name = "audioconvert/libspa-audioconvert"
		client.id = "59"
		object.id = "60"
		object.serial = "75"
		node.driver-id = "29"
		module-stream-restore.id = "sink-input-by-media-role:video"

Offline

#4 2024-09-09 10:40:08

tokidev
Member
Registered: 2022-01-23
Posts: 12

Re: Sometimes no audio on laptop "HP 250 15.6 inch G9 Notebook PC"

For me, it looks like the kernel could not detect the sound card.

Any ideas?

Offline

#5 2024-09-10 10:02:05

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 22,863

Re: Sometimes no audio on laptop "HP 250 15.6 inch G9 Notebook PC"

Does explicitly reloading sof-audio-pci-intel-tgl help? 

sudo modprobe -r sof-audio-pci-intel-tgl; sudo modprobe sof-audio-pci-intel-tgl

? Other than that random guess try blacklisting snd_soc_avs it as come up with being troublesome and grabbing devices away from actual drivers.

Last edited by V1del (2024-09-10 11:23:47)

Offline

#6 2024-09-11 07:10:55

tokidev
Member
Registered: 2022-01-23
Posts: 12

Re: Sometimes no audio on laptop "HP 250 15.6 inch G9 Notebook PC"

V1del wrote:

Does explicitly reloading sof-audio-pci-intel-tgl help? 

sudo modprobe -r sof-audio-pci-intel-tgl; sudo modprobe sof-audio-pci-intel-tgl

? Other than that random guess try blacklisting snd_soc_avs it as come up with being troublesome and grabbing devices away from actual drivers.

Reloading sof-audio-pci-intel-tgl was not successfull:

$ sudo modprobe -r sof-audio-pci-intel-tgl; sudo modprobe sof-audio-pci-intel-tgl
modprobe: FATAL: Module sof-audio-pci-intel-tgl not found.
modprobe: FATAL: Module sof-audio-pci-intel-tgl not found in directory /lib/modules/6.10.7-arch1-1

I tried blacklisting snd_soc_avs via

blacklist snd_soc_avs

and also via

install snd_soc_avs /bin/true

in /etc/modprobe.d/sound_issue.conf but it made no difference (of course, I executed 

mkinitcpio -p linux

afterwards).

Offline

#7 2024-09-22 08:40:11

tokidev
Member
Registered: 2022-01-23
Posts: 12

Re: Sometimes no audio on laptop "HP 250 15.6 inch G9 Notebook PC"

My new observation: This sound issue only happens after a reboot. Not after a normal shutdown, not after turning off by pressing the power button. So, I can live with that.

Another observation: There seems to be a correlation between the kernal thread endless loop I experienced and the sound issue: No sound output possible => kernal thread endless loop.

However, I'd like to solve the issue. In an arbitrary order, I tried probing all kernal modules starting with "snd_" in their names that have not been loaded but would have been loaded when sound is working. Not successful.

What else can I do?

Thank you!

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