[SOLVED] Arch keeps rebooting randomly

ciao_gio · 2024-09-17 16:46:38

Since few months my laptop keeps rebooting randomly. Sometimes it doesn't happen, other times it happens after some hours of using, and sometimes it happens more than once in a row.
I have tried reinstalling Arch, but nothing has changed.
I don't know what I have to share for you to help me.
Thanks in advance! :))

Last edited by ciao_gio (2024-12-15 12:26:24)

cryptearth · 2024-09-17 17:37:36

does your system "reboot" or crash and hard restart?

Head_on_a_Stick · 2024-09-17 17:38:53

Is it hot when the problem happens?

ciao_gio · 2024-09-17 18:34:24

cryptearth wrote:

does your system "reboot" or crash and hard restart?

I think it crash since I don't see the messages I normally see when shutting down. Then it automatically turns on.

Head_on_a_Stick wrote:

Is it hot when the problem happens?

No, I got this laptop a few months ago and I believe it has never overheated.

cryptearth · 2024-09-17 18:43:29

so it hard crashes - turns off - and then power itself back on?

ciao_gio · 2024-09-17 19:04:09

cryptearth wrote:

so it hard crashes - turns off - and then power itself back on?

Yes, exactly

seth · 2024-09-17 19:15:26

… and you also have a ryzen cpu?
https://wiki.archlinux.org/title/Ryzen#Random_reboots

If not and in general we'll need some data on the system, in doubt a system journal, but the system is underpowered or overheated or your CPU or RAM are broken. Them's the options.

ciao_gio · 2024-09-17 19:59:31

seth wrote:

… and you also have a ryzen cpu?
https://wiki.archlinux.org/title/Ryzen#Random_reboots
If not and in general we'll need some data on the system, in doubt a system journal, but the system is underpowered or overheated or your CPU or RAM are broken. Them's the options.

My laptop is a thinkpad p14s gen 4 and it has a 13th gen intel core i7-1360P and an nvidia rtx a500 (could the gpu be the problem? because at first i only had installed the drivers for the intel iris xe graphics and i don't remember having this issue).

Here you can find the log of the last time the issue has occured.

seth · 2024-09-17 20:17:07

There're several

set 17 18:28:34 bellnote-book kernel: Call Trace:
set 17 18:28:34 bellnote-book kernel:  <TASK>
set 17 18:28:34 bellnote-book kernel:  ? follow_pte+0x1de/0x200
set 17 18:28:34 bellnote-book kernel:  ? __warn.cold+0x8e/0xe8
set 17 18:28:34 bellnote-book kernel:  ? follow_pte+0x1de/0x200
set 17 18:28:34 bellnote-book kernel:  ? report_bug+0xff/0x140
set 17 18:28:34 bellnote-book kernel:  ? handle_bug+0x3c/0x80
set 17 18:28:34 bellnote-book kernel:  ? exc_invalid_op+0x17/0x70
set 17 18:28:34 bellnote-book kernel:  ? asm_exc_invalid_op+0x1a/0x20
set 17 18:28:34 bellnote-book kernel:  ? follow_pte+0x1de/0x200
set 17 18:28:34 bellnote-book kernel:  follow_phys+0x49/0x110
set 17 18:28:34 bellnote-book kernel:  untrack_pfn+0x55/0x120
set 17 18:28:34 bellnote-book kernel:  unmap_single_vma+0xa6/0xe0
set 17 18:28:34 bellnote-book kernel:  zap_page_range_single+0x122/0x1d0
set 17 18:28:34 bellnote-book kernel:  unmap_mapping_range+0x116/0x140
set 17 18:28:34 bellnote-book kernel:  ? __pfx__main_loop+0x10/0x10 [nvidia f6e60b91c552caf423b8ff343556985d1bdbe8ff]
set 17 18:28:34 bellnote-book kernel:  nv_revoke_gpu_mappings+0x67/0xb0 [nvidia f6e60b91c552caf423b8ff343556985d1bdbe8ff]
set 17 18:28:34 bellnote-book kernel:  _nv000723rm+0x35/0xf6 [nvidia f6e60b91c552caf423b8ff343556985d1bdbe8ff]
set 17 18:28:34 bellnote-book kernel:  rm_execute_work_item+0x110/0x170 [nvidia f6e60b91c552caf423b8ff343556985d1bdbe8ff]
set 17 18:28:34 bellnote-book kernel:  os_execute_work_item+0x5e/0x80 [nvidia f6e60b91c552caf423b8ff343556985d1bdbe8ff]
set 17 18:28:34 bellnote-book kernel:  _main_loop+0x95/0x150 [nvidia f6e60b91c552caf423b8ff343556985d1bdbe8ff]
set 17 18:28:34 bellnote-book kernel:  kthread+0xcf/0x100
set 17 18:28:34 bellnote-book kernel:  ? __pfx_kthread+0x10/0x10
set 17 18:28:34 bellnote-book kernel:  ret_from_fork+0x31/0x50
set 17 18:28:34 bellnote-book kernel:  ? __pfx_kthread+0x10/0x10
set 17 18:28:34 bellnote-book kernel:  ret_from_fork_asm+0x1a/0x30
set 17 18:28:34 bellnote-book kernel:  </TASK>
set 17 18:28:34 bellnote-book kernel: ---[ end trace 0000000000000000 ]---

but they seem very common w/ latest kernels.
Can you deactivate the nvidia GPU in the UEFI settings? (Seems it's just a 3D accelerator)

retryvector · 2026-03-21 21:59:00

i had the same annoying issue on similar machine: 21HF0021US (ThinkPad P14s Gen 4)
random reboots with no logs

tried to switch the Iris Xe Graphics driver from i915 to xe and it fixes the issue for me

get the device id with:

$ lspci -nn | grep -i "vga"
00:02.0 VGA compatible controller [0300]: Intel Corporation Raptor Lake-P [Iris Xe Graphics] [8086:a7a0] (rev 04)

I blocked i915 and forced xe to take the device by adding to boot options:

i915.force_probe=!7d55 xe.force_probe=0xa7a0

more info at launchpad bug report

WorMzy · 2026-03-22 12:54:22

Please don't necrobump.

https://wiki.archlinux.org/title/Genera … bumping%22

Closing.

Arch Linux

#1 2024-09-17 16:46:38

[SOLVED] Arch keeps rebooting randomly

#2 2024-09-17 17:37:36

Re: [SOLVED] Arch keeps rebooting randomly

#3 2024-09-17 17:38:53

Re: [SOLVED] Arch keeps rebooting randomly

#4 2024-09-17 18:34:24

Re: [SOLVED] Arch keeps rebooting randomly

#5 2024-09-17 18:43:29

Re: [SOLVED] Arch keeps rebooting randomly

#6 2024-09-17 19:04:09

Re: [SOLVED] Arch keeps rebooting randomly

#7 2024-09-17 19:15:26

Re: [SOLVED] Arch keeps rebooting randomly

#8 2024-09-17 19:59:31

Re: [SOLVED] Arch keeps rebooting randomly

#9 2024-09-17 20:17:07

Re: [SOLVED] Arch keeps rebooting randomly

#10 2026-03-21 21:59:00

Re: [SOLVED] Arch keeps rebooting randomly

#11 2026-03-22 12:54:22

Re: [SOLVED] Arch keeps rebooting randomly

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