HP printer not detected [SOLVED]

CraftHumster · 2024-09-12 05:49:20

When I try to print something in LibreOffice, it doesn't detect the printer. And it doesn't seem to detect it anywhere.
The only place I found it was lsusb:

 [humst@hum ~]$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 03f0:1017 HP, Inc LaserJet 1300
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 046d:c542 Logitech, Inc. M185 compact wireless mouse
Bus 003 Device 003: ID 152d:0578 JMicron Technology Corp. / JMicron USA Technology Corp. JMS578 SATA 6Gb/s
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

Last edited by CraftHumster (2024-09-24 19:34:29)

skunktrader · 2024-09-12 05:54:22

I assume you have been though this already? It would help if you describe what driver(s) you have already installed etc.

Last edited by skunktrader (2024-09-12 05:55:18)

CraftHumster · 2024-09-12 19:15:40

skunktrader wrote:

I assume you have been though this already? It would help if you describe what driver(s) you have already installed etc.

I installed hplip and hplip-plugin but nothing changed. Can I provide any additional information? If so, how?

Lone_Wolf · 2024-09-13 09:41:38

You have tried to add/discover the printer through the cups web interface accessed at https://localhost:631 ?

CraftHumster · 2024-09-17 19:30:55

Lone_Wolf wrote:

You have tried to add/discover the printer through the cups web interface accessed at https://localhost:631 ?

No, what is it?

Lone_Wolf · 2024-09-18 09:06:09

Printing on linux is typically done through the Common Unix Printing System aka CUPS .

Before printers can be used by applications the printer needs to be added to CUPS.

The method that tends to be used most is the cups web interface , accessible from any browser by going to https://localhost:631 .
https://wiki.archlinux.org/title/CUPS#Web_interface has some details.

CraftHumster · 2024-09-18 19:46:19

Tried it! CUPS started successfully, logged in, but I can't add a printer. In CUPS it detects its model, but I am stuck at the "Connection" step. I don't know where to get it from. The wiki suggests the command

lpinfo

, but it doesn't give anything.

Last edited by CraftHumster (2024-09-18 19:48:08)

Lone_Wolf · 2024-09-19 08:54:11

For lpinfo without parameters it's normal to not output anything, try lpinfo -v (run as root or with root rights) .

CraftHumster · 2024-09-21 19:16:26

After lpinfo -v, out of a whole bunch of addresses, I found two that matched my printer:

lsb/usr/HP/hp-psc_1300_series.ppd.gz

and

 drv:///hp/hp/hpcups.drv/hp-psc_1300_series.ppd

But the first one wrote “Enter URL”, so I realized I should use the second one, but the second one wrote the address:

 Bad device-uri scheme “drv”.

Lone_Wolf · 2024-09-22 11:45:22

Neither of those look correct, let's try another approach .

the hp-setup program that comes with hplip is often able to configure cups.
To get it to work requires some configuration though.

Post the full output of pacman -Qi hplip .
Do you prefer gui or commandline to configure things ?

CraftHumster · 2024-09-22 20:14:23

hp-setup -i was successful and the test page was printed, but if you select the created printer in LibreOffice, but it prints this instead of a document:
https://cdn.discordapp.com/attachments/ … f469d7184&

Printed a good hp-setup test page:
https://cdn.discordapp.com/attachments/ … 818baf06f&

And after it immediately:
https://cdn.discordapp.com/attachments/ … 9d9085882&

I prefer console utilities, hp-setup -i is one I liked.

pacman -Qi hplip:

 [humst@hum ~]$ sudo pacman -Qi hplip
Name            : hplip
Version         : 1:3.24.4-2
Description     : Drivers for HP DeskJet, OfficeJet, Photosmart, Business Inkjet
                  and some LaserJet
Architecture    : x86_64
URL             : https://hplipopensource.com
Licenses        : GPL-2.0-or-later  MIT  BSD-3-Clause-HP  IJG  GPL-2.0-only
                  LGPL-2.1-or-later  BSD-2-Clause  LicenseRef-hplip
                  python-ldap
Groups          : None
Provides        : None
Depends On      : python-dbus  python-distro  ghostscript  net-snmp
                  foomatic-db-engine  python-gobject  libjpeg-turbo  dbus
                  gcc-libs  avahi  python  xdg-utils  zlib  libcups  glibc  sh
Optional Deps   : cups: for printing support [installed]
                  sane: for scanner support [installed]
                  python-pillow: for commandline scanning support
                  python-reportlab: for pdf output in hp-scan
                  rpcbind: for network support
                  python-pyqt5: for running GUI and hp-toolbox
                  libusb: for advanced usb support [installed]
                  wget: for network support [installed]
Required By     : hplip-plugin
Optional For    : None
Conflicts With  : None
Replaces        : None
Installed Size  : 38.45 MiB
Packager        : Andreas Radke <andyrtr@archlinux.org>
Build Date      : Sun 11 Aug 2024 12:10:55 AM EEST
Install Date    : Thu 12 Sep 2024 09:54:18 PM EEST
Install Reason  : Explicitly installed
Install Script  : No
Validated By    : Signature

Lone_Wolf · 2024-09-23 15:39:14

run lpq , if it complains lpq: Error - no default destination available. set the laserjet as default printer .

(There are several ways to do that, one is to use cups web interface > administration > printers > select the laserjet > administration > set as server default)

run lpq again, it should report "no entries" . You can also run lpq -a to get a bit more info.

next run lpr /etc/X11/xinit/xinitrc or any short-ish textfile .

If that's succesfull, try to print a LO document through lpr .

CraftHumster · 2024-09-23 18:54:35

lpq:

[humst@hum ~]$ lpq
hp_LaserJet_1300 is not ready
Rank    Owner   Job     File(s)                         Total Size
1st     humst   12      Untitled 1.odt                  6144 bytes

Lone_Wolf wrote:

cups web interface > administration > printers > select the laserjet > administration > set as server default

I did it, it didn't change anything

Also CUPS shows that the printer has around 15 jobs, but it does not print any more. "Print test page" in CUPS:
https://cdn.discordapp.com/attachments/ … ad58feb26&
https://cdn.discordapp.com/attachments/ … 63fb01132&

The lpr showed nothing and did nothing to the printer, it just “worked” without any logs before pressing Ctrl+C

lpr /etc/X11/xinit/xinitrc

Printed successfully, but .docx file with "/home/humst/Desktop/file.docx" in it he printed this way:
https://cdn.discordapp.com/attachments/ … 63fb01132&

Last edited by CraftHumster (2024-09-23 19:19:08)

Lone_Wolf · 2024-09-23 19:09:51

CUPS shows that the printer has around 15 jobs, but it does not print any more.

Is its status shown as Paused ?

CraftHumster · 2024-09-23 19:19:45

Yes! I've also supplemented a previous post!

Lone_Wolf · 2024-09-23 19:50:18

The output: Error Typecheck and the rest are unknown to me and will probably require diagnosing cups error logs.
Best to deal with that in a separate thread after basic functionality is confirmed to work.

Use the cups webinterface to cancel all jobs for the printer.

Keep the printer powered on and connected, then restart cups.
If the status changes to idle, try printing a simple textfile from a gui app like a text editor .

Incase it doesn't change to idle or reverts to paused upon printing :
cancel all jobs again

use lpq -a to verify what exact queue name used by the laserjet is.
Open a terminal as root and execute

# cupsdisable queuename
# cupsenable queuename
# cupsaccept queuename

(the cupsdisable may not be necessary)

If that switches the printer status to idle and it prints simple stuff, basic functionality works.

When cups receives a job for a printer , it tries to connect with the printer.
If no response from the printer is gotten within a short timeframe , cups assumjes the printer is unavaialble and changes the printer status to paused.

The simplest way to ensure this doesn't happen is to ensure the printer is connected, powered on AND ready before sending print jobs to it.
cupsdisable

CraftHumster · 2024-09-24 19:34:15

I've solved the problem! Removed all printers from Administration => Manage Printers, “find” and added a new one this way:

CUPS => Administration => Find New Printers => Avaible Printers: HP LaserJet 1300 => Continue => Make: HP => Continue => Model: HP LaserJet 1300 pcl3, hpcups 3.24.4 (en) => Add Printer => Set Printer Options: Media Size: A4 210x297mm => Set Default Options

It started being detected and printing correctly both in LibreOffice and via lpr! Marked as [SOLVED]!

Last edited by CraftHumster (2024-09-24 19:38:06)

Arch Linux

#1 2024-09-12 05:49:20

HP printer not detected [SOLVED]

#2 2024-09-12 05:54:22

Re: HP printer not detected [SOLVED]

#3 2024-09-12 19:15:40

Re: HP printer not detected [SOLVED]

#4 2024-09-13 09:41:38

Re: HP printer not detected [SOLVED]

#5 2024-09-17 19:30:55

Re: HP printer not detected [SOLVED]

#6 2024-09-18 09:06:09

Re: HP printer not detected [SOLVED]

#7 2024-09-18 19:46:19

Re: HP printer not detected [SOLVED]

#8 2024-09-19 08:54:11

Re: HP printer not detected [SOLVED]

#9 2024-09-21 19:16:26

Re: HP printer not detected [SOLVED]

#10 2024-09-22 11:45:22

Re: HP printer not detected [SOLVED]

#11 2024-09-22 20:14:23

Re: HP printer not detected [SOLVED]

#12 2024-09-23 15:39:14

Re: HP printer not detected [SOLVED]

#13 2024-09-23 18:54:35

Re: HP printer not detected [SOLVED]

#14 2024-09-23 19:09:51

Re: HP printer not detected [SOLVED]

#15 2024-09-23 19:19:45

Re: HP printer not detected [SOLVED]

#16 2024-09-23 19:50:18

Re: HP printer not detected [SOLVED]

#17 2024-09-24 19:34:15

Re: HP printer not detected [SOLVED]

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