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jarif-rahman

Member

Registered: 2021-07-02

Posts: 6

ata1.00: exception Emask 0x0 ...

Yesterday, when I was doing some work on my laptop, my laptop completely froze and I had to do a forced shutdown using the power button. When I tried to turn it on again, it didn't boot and gave this error message:

Today I tried to turn my laptop on again, and for some reason it booted normally this time.

This is the output of smartclt:

smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.10.10-arch1-1] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 2.5 5400
Device Model:     ST1000LM048-2E7172
Serial Number:    WQ99K3RV
LU WWN Device Id: 5 000c50 0cfc74361
Firmware Version: 0001
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      2.5 inches
TRIM Command:     Available
Device is:        In smartctl database 7.3/5528
ATA Version is:   ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sun Oct  6 19:01:39 2024 +06
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(    0) seconds.
Offline data collection
capabilities: 			 (0x71) SMART execute Offline immediate.
					No Auto Offline data collection support.
					Suspend Offline collection upon new
					command.
					No Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   1) minutes.
Extended self-test routine
recommended polling time: 	 ( 174) minutes.
Conveyance self-test routine
recommended polling time: 	 (   2) minutes.
SCT capabilities: 	       (0x3035)	SCT Status supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   083   064   006    Pre-fail  Always       -       215479967
  3 Spin_Up_Time            0x0003   100   100   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   096   096   020    Old_age   Always       -       4628
  5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   084   060   045    Pre-fail  Always       -       238396500
  9 Power_On_Hours          0x0032   095   095   000    Old_age   Always       -       4782 (99 187 0)
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   096   096   020    Old_age   Always       -       4551
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       4295032834
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   061   049   040    Old_age   Always       -       39 (Min/Max 32/40)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       448
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       16
193 Load_Cycle_Count        0x0032   024   024   000    Old_age   Always       -       152302
194 Temperature_Celsius     0x0022   039   051   000    Old_age   Always       -       39 (0 15 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       4352 (129 215 0)
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       12747364384
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       10173493097
254 Free_Fall_Sensor        0x0032   100   100   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

The above only provides legacy SMART information - try 'smartctl -x' for more

I have some important works to do, and I don't want my laptop to freeze in the middle of work again. Please help.

cryptearth

Member

Registered: 2024-02-03

Posts: 2,104

Re: ata1.00: exception Emask 0x0 ...

backup your data asap and replace that drive - it's about to die