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#1 2024-10-14 18:08:25

kurtsjunkacc
Member
Registered: 2020-12-18
Posts: 16

No wireless available (WiFi & Bluetooth)

After my last system update which included a new kernel I now have no wireless ability, WiFi or Bluetooth.

Network manager does not see any Wifi networks.
The SysTray bluetooth app. does not even load/show up.

Operating System: Arch Linux
KDE Plasma Version: 6.2.0
KDE Frameworks Version: 6.6.0
Qt Version: 6.7.3
Kernel Version: 6.11.3-arch1-1 (64-bit)
Graphics Platform: Wayland
Processors: 32 × Intel® Core™ i9-14900HX
Memory: 31.1 GiB of RAM
Graphics Processor: NVIDIA GeForce RTX 4090 Laptop GPU/PCIe/SSE2
Manufacturer: PCSpecialist
Product Name: Recoil VIII 17

(Apologies if this is in the wrong forum. It could also go in the Networking or Package Upgrade ones)

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#2 2024-10-14 19:22:58

Head_on_a_Stick
Member
From: The Wirral
Registered: 2014-02-20
Posts: 8,720
Website

Re: No wireless available (WiFi & Bluetooth)

Please post the output of

lspci -knn -d ::02xx

Para todos todo, para nosotros nada

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#3 2024-10-14 19:37:36

kurtsjunkacc
Member
Registered: 2020-12-18
Posts: 16

Re: No wireless available (WiFi & Bluetooth)

Head_on_a_Stick wrote:

Please post the output of

lspci -knn -d ::02xx

2c:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8125 2.5GbE Controller [10ec:8125] (rev 05)
        Subsystem: AIstone Global Limited Device [1d05:1387]
        Kernel driver in use: r8169
        Kernel modules: r8169

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#4 2024-10-14 20:04:38

Head_on_a_Stick
Member
From: The Wirral
Registered: 2014-02-20
Posts: 8,720
Website

Re: No wireless available (WiFi & Bluetooth)

Can you remember what the card was? Does downgrading the kernel make it appear again?

If you have a live ISO image available to test that might help narrow down the problem.


Para todos todo, para nosotros nada

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#5 2024-10-15 05:13:50

kurtsjunkacc
Member
Registered: 2020-12-18
Posts: 16

Re: No wireless available (WiFi & Bluetooth)

Well I don't know what has happened. I turned off my laptop went to bed. Got up this morning turned it back on and I have my wireless back.

lspci -knn -d ::02xx now gives me

00:14.3 Network controller [0280]: Intel Corporation Raptor Lake-S PCH CNVi WiFi [8086:7a70] (rev 11)
        DeviceName: Onboard - Ethernet
        Subsystem: Rivet Networks Device [1a56:1672]
        Kernel driver in use: iwlwifi
        Kernel modules: iwlwifi
2c:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8125 2.5GbE Controller [10ec:8125] (rev 05)
        Subsystem: AIstone Global Limited Device [1d05:1387]
        Kernel driver in use: r8169
        Kernel modules: r8169

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#6 2024-10-15 05:48:19

Head_on_a_Stick
Member
From: The Wirral
Registered: 2014-02-20
Posts: 8,720
Website

Re: No wireless available (WiFi & Bluetooth)

Check if the card is seated and connected properly. Perhaps it got slightly dislodged.


Para todos todo, para nosotros nada

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#7 2024-10-15 07:18:38

seth
Member
Registered: 2012-09-03
Posts: 60,779

Re: No wireless available (WiFi & Bluetooth)

Please post your complete system journal for the affected boot, eg.

sudo journalctl -b -1 | curl -F 'file=@-' 0x0.st

for the previous one.
There're issues w/ CNVi devices but they typically show then up as 8086:0000

Ceterum censeo: if there's a parallel windows installation, see the 3rd link below. Mandatory.
Disable it (it's NOT the BIOS setting!) and reboot windows and linux twice for voodo reasons.

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#8 2024-10-15 09:33:08

kurtsjunkacc
Member
Registered: 2020-12-18
Posts: 16

Re: No wireless available (WiFi & Bluetooth)

seth wrote:

Please post your complete system journal for the affected boot, eg.

sudo journalctl -b -1 | curl -F 'file=@-' 0x0.st

for the previous one.
There're issues w/ CNVi devices but they typically show then up as 8086:0000

Ceterum censeo: if there's a parallel windows installation, see the 3rd link below. Mandatory.
Disable it (it's NOT the BIOS setting!) and reboot windows and linux twice for voodo reasons.

I seem to be apologizing a lot in this thread. I should've looked more closely at your command and noticed the curl. I ran it a couple of time before I realized what it was doing so those journals can be ignored.

I'm not sure which boot was the one that the problem first occurred. I did a few afterwards to see if any BIOS settings would affect the problem (they didn't). Also pacman said there was a some updates to install and I always reboot before and after any updates (Belts and Braces)

Is there something I can grep in my journals to ascertain which one I should send?

(Also I do not dual boot. I only have archlinux installed)

Last edited by kurtsjunkacc (2024-10-15 09:36:00)

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#9 2024-10-15 13:58:36

seth
Member
Registered: 2012-09-03
Posts: 60,779

Re: No wireless available (WiFi & Bluetooth)

i=0; while sudo journalctl -b -$i -g iwlwifi  > /dev/null; do ((++i));  done; print $i
sudo  journalctl -b -$i

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