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#1 2024-10-16 10:27:52

dartheian
Member
Registered: 2019-03-19
Posts: 19

[SOLVED] Ethernet not working during installation

I have an AsRock X870E Taichi Lite and after booting the live system from the USB drive I can't access the Internet even if the ethernet cable is plugged in.

ip link show

does not show any ethernet interface.

journalctl -b

shows an error:

unknown chip XID 64a

. Is this related to my problem?

Last edited by dartheian (2024-10-17 07:51:46)

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#2 2024-10-16 10:32:56

gromit
Package Maintainer (PM)
From: Germany
Registered: 2024-02-10
Posts: 663
Website

Re: [SOLVED] Ethernet not working during installation

Which kernel version does your ISO have? (uname -r)

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#3 2024-10-16 14:39:15

dartheian
Member
Registered: 2019-03-19
Posts: 19

Re: [SOLVED] Ethernet not working during installation

I downloaded the 01-Oct-2024 image and using the provided kernel.

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#4 2024-10-16 14:43:14

gromit
Package Maintainer (PM)
From: Germany
Registered: 2024-02-10
Posts: 663
Website

Re: [SOLVED] Ethernet not working during installation

Does it work when you use a previous image? (for example https://archive.archlinux.org/iso/2024.08.01/)

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#5 2024-10-16 14:52:22

dartheian
Member
Registered: 2019-03-19
Posts: 19

Re: [SOLVED] Ethernet not working during installation

I checked the version:

6.10.10-arch1-1

I'll retry with an older version. My motherboard is very new, maybe it is not supported?

Last edited by dartheian (2024-10-16 14:55:18)

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#6 2024-10-16 15:52:17

seth
Member
Registered: 2012-09-03
Posts: 58,698

Re: [SOLVED] Ethernet not working during installation

My motherboard is very new, maybe it is not supported?

lspci -k

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#7 2024-10-17 07:10:21

dartheian
Member
Registered: 2019-03-19
Posts: 19

Re: [SOLVED] Ethernet not working during installation

lspci -k

find an Ethernet controller with kernel module

r8169

but no driver in use.
The error I see from

journalctl -b

is

r8169 [...] error -ENODEV: unknown chip XID 64a, contact r8169 maintainers

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#8 2024-10-17 07:12:26

seth
Member
Registered: 2012-09-03
Posts: 58,698

Re: [SOLVED] Ethernet not working during installation

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#9 2024-10-17 07:14:01

dartheian
Member
Registered: 2019-03-19
Posts: 19

Re: [SOLVED] Ethernet not working during installation

So I just have to wait until a new ISO with 6.12 is uploaded?

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#10 2024-10-17 07:23:06

cryptearth
Member
Registered: 2024-02-03
Posts: 975

Re: [SOLVED] Ethernet not working during installation

what system do you used to create the boot media? you could build your own with the required update
sanity check: dual boot with windows? if so: 3rd link in seth's signature "and reboot both just for voodoo"

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#11 2024-10-17 07:29:07

seth
Member
Registered: 2012-09-03
Posts: 58,698

Re: [SOLVED] Ethernet not working during installation

So I just have to wait until a new ISO with 6.12 is uploaded?

You can also help yourself out w/ https://wiki.archlinux.org/title/Tethering and then switch to https://aur.archlinux.org/packages/linux-mainline (or live w/o network until 6.12 hits the repos wink

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#12 2024-10-17 07:29:36

dartheian
Member
Registered: 2019-03-19
Posts: 19

Re: [SOLVED] Ethernet not working during installation

I have both Windows on the same machine and Arch on a different machine. Is there a guide on how to do that?

Last edited by dartheian (2024-10-17 07:30:08)

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#13 2024-10-17 07:50:29

dartheian
Member
Registered: 2019-03-19
Posts: 19

Re: [SOLVED] Ethernet not working during installation

I found this guide on the wiki: https://wiki.archlinux.org/title/Archiso
Thanks for the help, I'll mark this as solved smile

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#14 2024-11-09 15:20:31

wtaylor303
Member
Registered: 2024-06-23
Posts: 2

Re: [SOLVED] Ethernet not working during installation

I have a similar motherboard(gigabyte aorus x870e) and I have similar issues with Ethernet, except it happens when using my system, not on install.

Is there anyway I can update the kernel from 6.11 to 6.12 without Internet access? I have a seperate laptop and USB drive I can use to download.

I was reading about kernel-install, but I wasn't confident that would work in my use case.

A little more background, I had an older mobo with an 8700k CPU. I upgraded the CPU,MOBO and RAM. I did regenerate the initramfs and got arch to boot, but without Ethernet, I cannot update my microcode or kernel to 6.12.

Last edited by wtaylor303 (2024-11-09 15:42:56)

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#15 2024-11-09 15:45:33

seth
Member
Registered: 2012-09-03
Posts: 58,698

Re: [SOLVED] Ethernet not working during installation

You can download the packages from https://archlinux.org/packages/?q=linux and "pacman -U" install them, but 6.12 hasn't been released yet.
Alternatively if you've a phone, see https://wiki.archlinux.org/title/Tethering

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#16 2024-11-09 16:25:04

wtaylor303
Member
Registered: 2024-06-23
Posts: 2

Re: [SOLVED] Ethernet not working during installation

seth wrote:

You can download the packages from https://archlinux.org/packages/?q=linux and "pacman -U" install them, but 6.12 hasn't been released yet.
Alternatively if you've a phone, see https://wiki.archlinux.org/title/Tethering

Oh great point. I can USB tether with my phone. Awesome. I think that will solve the microcode package install at least. I guess I'll just have to wait for 6.12 to release before Ethernet works.

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#17 2024-11-09 16:51:03

loqs
Member
Registered: 2014-03-06
Posts: 18,043

Re: [SOLVED] Ethernet not working during installation

wtaylor303 wrote:

I guess I'll just have to wait for 6.12 to release before Ethernet works.

You can use a release candidate until it is officially released and packaged by Arch. https://pkgbuild.com/~gromit/linux-bise … kg.tar.zst

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#18 2024-11-15 12:47:57

Juts
Member
Registered: 2024-11-15
Posts: 2

Re: [SOLVED] Ethernet not working during installation

Thanks for the post, this helped me out today. NIC up and running on 6.12 rc

Have you managed to get any sensors or fan control software like lm-sensors to detect things? I miss being able to modify fan speeds with coolercontrol

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#19 2024-11-16 01:03:32

LuxFerre
Member
Registered: 2010-03-01
Posts: 22

Re: [SOLVED] Ethernet not working during installation

wtaylor303 wrote:
seth wrote:

You can download the packages from https://archlinux.org/packages/?q=linux and "pacman -U" install them, but 6.12 hasn't been released yet.
Alternatively if you've a phone, see https://wiki.archlinux.org/title/Tethering

Oh great point. I can USB tether with my phone. Awesome. I think that will solve the microcode package install at least. I guess I'll just have to wait for 6.12 to release before Ethernet works.

There's no need to wait for kernel 6.12, I got it working with package r8126-dkms from AUR. Just installed it and it worked fine after reboot. Sometimes it takes a couple of minutes to connect, but stable after.

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