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#1 2024-11-16 16:49:44
- Elensar
- Member
- Registered: 2024-11-16
- Posts: 5
[SOLVED] HDMI port not working
Hello,
On my laptop, plugging an external monitor via the HDMI port simply does not work. The monitor is not detected.
inxi -Fxxxrz
System:
Kernel: 6.11.7-arch1-1 arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
clocksource: tsc
Desktop: KDE Plasma v: 6.2.3 tk: Qt v: N/A wm: kwin_wayland vt: 2 dm: SDDM
Distro: Arch Linux
Machine:
Type: Laptop System: ASUSTeK product: Vivobook_ASUSLaptop K3504ZA_K3504ZA
v: 1.0 serial: <superuser required>
Mobo: ASUSTeK model: K3504ZA v: 1.0 serial: <superuser required>
uuid: <superuser required> UEFI: American Megatrends LLC. v: K3504ZA.201
date: 03/06/2023
Battery:
ID-1: BAT0 charge: 46.2 Wh (100.0%) condition: 46.2/50.0 Wh (92.4%)
volts: 12.8 min: 11.9 model: ASUSTeK ASUS Battery type: Li-ion serial: N/A
status: full cycles: 17
CPU:
Info: 10-core (2-mt/8-st) model: 12th Gen Intel Core i5-1235U bits: 64
type: MST AMCP smt: enabled arch: Alder Lake rev: 4 cache: L1: 928 KiB
L2: 6.5 MiB L3: 12 MiB
Speed (MHz): avg: 400 min/max: 400/4400:3300 cores: 1: 400 2: 400 3: 400
4: 400 5: 400 6: 400 7: 400 8: 400 9: 400 10: 400 11: 400 12: 400
bogomips: 59916
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel Alder Lake-UP3 GT2 [Iris Xe Graphics] vendor: ASUSTeK
driver: i915 v: kernel arch: Gen-12.2 ports: active: eDP-1 empty: HDMI-A-1
bus-ID: 0000:00:02.0 chip-ID: 8086:46a8 class-ID: 0300
Device-2: ShineTech USB2.0 HD UVC WebCam driver: uvcvideo type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 bus-ID: 1-9:2 chip-ID: 3277:0036
class-ID: fe01 serial: <filter>
Display: wayland server: X.org v: 1.21.1.14 with: Xwayland v: 24.1.4
compositor: kwin_wayland driver: X: loaded: modesetting
alternate: fbdev,intel,vesa dri: iris gpu: i915 display-ID: 0
Monitor-1: eDP-1 res: 1920x1080 size: N/A modes: N/A
API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
device: 1 drv: swrast gbm: drv: iris surfaceless: drv: iris wayland:
drv: iris x11: drv: iris
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.2.7-arch1.1
glx-v: 1.4 direct-render: yes renderer: Mesa Intel Graphics (ADL GT2)
device-ID: 8086:46a8 display-ID: :0.0
API: Vulkan v: 1.3.295 layers: 5 surfaces: xcb,xlib,wayland device: 0
type: integrated-gpu driver: mesa intel device-ID: 8086:46a8
Audio:
Device-1: Intel Alder Lake PCH-P High Definition Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel bus-ID: 0000:00:1f.3 chip-ID: 8086:51c8
class-ID: 0403
API: ALSA v: k6.11.7-arch1-1 status: kernel-api
Server-1: sndiod v: N/A status: off
Server-2: JACK v: 1.9.22 status: off
Server-3: PipeWire v: 1.2.6 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active
Network:
Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: iwlwifi v: kernel
bus-ID: 0000:00:14.3 chip-ID: 8086:51f0 class-ID: 0280
IF: wlo1 state: up mac: <filter>
Bluetooth:
Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) driver: btusb
v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 bus-ID: 1-10:3
chip-ID: 8087:0aaa class-ID: e001
Report: rfkill ID: hci0 rfk-id: 2 state: down bt-service: enabled,running
rfk-block: hardware: no software: yes address: see --recommends
RAID:
Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd
v: 0.6 port: N/A bus-ID: 0000:00:0e.0 chip-ID: 8086:467f rev: class-ID: 0104
Drives:
Local Storage: total: 476.94 GiB used: 27.04 GiB (5.7%)
ID-1: /dev/nvme0n1 vendor: Micron model: 2400 MTFDKBA512QFM
size: 476.94 GiB speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter>
fw-rev: V3MA003 temp: 26.9 C scheme: GPT
Partition:
ID-1: / size: 459.52 GiB used: 26.69 GiB (5.8%) fs: ext4 dev: /dev/nvme0n1p3
ID-2: /boot size: 1022 MiB used: 359.2 MiB (35.1%) fs: vfat
dev: /dev/nvme0n1p1
Swap:
ID-1: swap-1 type: file size: 4 GiB used: 0 KiB (0.0%) priority: -2
file: /swapfile
Sensors:
Src: /sys System Temperatures: cpu: 34.0 C mobo: N/A
Fan Speeds (rpm): cpu: 0
Repos:
Packages: pm: pacman pkgs: 1207
Active pacman repo servers in: /etc/pacman.d/mirrorlist
1: https://mirror.theo546.fr/archlinux/$repo/os/$arch
2: https://fr.mirrors.cicku.me/archlinux/$repo/os/$arch
3: https://mirror.rznet.fr/archlinux/$repo/os/$arch
4: https://mirror.oldsql.cc/archlinux/$repo/os/$arch
5: https://arch.yourlabs.org/$repo/os/$arch
6: https://mirror.thekinrar.fr/archlinux/$repo/os/$arch
7: https://geo.mirror.pkgbuild.com/$repo/os/$arch
8: https://mirror.cyberbits.eu/archlinux/$repo/os/$arch
9: https://mirrors.gandi.net/archlinux/$repo/os/$arch
10: https://archlinux.mailtunnel.eu/$repo/os/$arch
11: https://mirrors.eric.ovh/arch/$repo/os/$arch
12: https://mirrors.celianvdb.fr/archlinux/$repo/os/$arch
13: https://mirror.ibakerserver.pt/Arch/$repo/os/$arch
14: https://arch.syxpi.fr/arch/$repo/os/$arch
15: https://f.matthieul.dev/mirror/archlinux/$repo/os/$arch
Info:
Memory: total: 16 GiB note: est. available: 15.32 GiB used: 3.6 GiB (23.5%)
Processes: 264 Power: uptime: 1h 37m states: freeze,mem,disk
suspend: s2idle wakeups: 0 hibernate: platform Init: systemd v: 256
default: graphical
Compilers: gcc: 14.2.1 Shell: Zsh v: 5.9 running-in: konsole inxi: 3.3.36This goes for both X11 (xrandr doesn't show HDMI connections, even empty), and Wayland (KDE plasma).
Plugging and unplugging while monitoring via journalctl gives no event whatsoever.
Now the thing is this worked on windows (the laptop have since transitioned to being full archlinux) and my monitor does detect being plugged in.
Having scoured the internet to find a solution, I now find myself here to see if maybe this can be fixed.
Thanks in advance for the help
Last edited by Elensar (2024-11-17 13:10:08)
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#2 2024-11-16 16:55:55
- ewaller
- Administrator
- From: Pasadena, CA
- Registered: 2009-07-13
- Posts: 20,230
Re: [SOLVED] HDMI port not working
Run journalctl -f, It will show the last few lines of the journal and will then show new lines as they are added to to the journal.
Connect your monitor
Stop journalctl with Ctrl-c, post the entire output of the journal -f here.
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#3 2024-11-16 17:02:46
- Elensar
- Member
- Registered: 2024-11-16
- Posts: 5
Re: [SOLVED] HDMI port not working
There you go. This is what i meant by "monitoring via journalctl" sorry if it wasn't clear.
journalctl -f
nov. 16 17:56:54 ArchBTW rtkit-daemon[882]: Supervising 7 threads of 4 processes of 1 users.
nov. 16 17:56:54 ArchBTW rtkit-daemon[882]: Supervising 7 threads of 4 processes of 1 users.
nov. 16 17:57:36 ArchBTW rtkit-daemon[882]: Supervising 7 threads of 4 processes of 1 users.
nov. 16 17:57:36 ArchBTW rtkit-daemon[882]: Supervising 7 threads of 4 processes of 1 users.
nov. 16 17:58:32 ArchBTW systemd[1]: Started dbus-:1.2-org.kde.powerdevil.backlighthelper@5.service.
nov. 16 17:58:36 ArchBTW rtkit-daemon[882]: Supervising 7 threads of 4 processes of 1 users.
nov. 16 17:58:36 ArchBTW rtkit-daemon[882]: Supervising 7 threads of 4 processes of 1 users.
nov. 16 17:58:42 ArchBTW systemd[1]: dbus-:1.2-org.kde.powerdevil.backlighthelper@5.service: Deactivated successfully.
nov. 16 17:58:47 ArchBTW rtkit-daemon[882]: Supervising 7 threads of 4 processes of 1 users.
nov. 16 17:58:47 ArchBTW rtkit-daemon[882]: Supervising 7 threads of 4 processes of 1 users.Offline
#4 2024-11-16 23:11:37
- seth
- Member
- Registered: 2012-09-03
- Posts: 59,043
Re: [SOLVED] HDMI port not working
xrandr doesn't show HDMI connections
From the X11 session, please post the complete output of "xrandr -q" as well as your Xorg log, https://wiki.archlinux.org/title/Xorg#General and the entire system journal for the boot:
sudo journalctl -b | curl -F 'file=@-' 0x0.stmy monitor does detect being plugged in
And then? Does it say "no signal"?
What kind of monitor is that?
Do you have another one you could try?
Can you extract its edid on a different machine? Or does it work if you boot sth. like https://grml.org/ ?
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#5 2024-11-16 23:56:13
- Elensar
- Member
- Registered: 2024-11-16
- Posts: 5
Re: [SOLVED] HDMI port not working
rom the X11 session, please post the complete output of "xrandr -q"
Here :
xrandr -q
Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 16384 x 16384
eDP-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 344mm x 194mm
1920x1080 60.00*+ 59.97 59.96 59.93
1680x1050 59.95 59.88
1400x1050 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 60.02
1400x900 59.96 59.88
1280x960 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1280x800 59.99 59.97 59.81 59.91
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
960x540 59.96 59.99 59.63 59.82
800x600 60.00 60.32 56.25
840x525 60.01 59.88
864x486 59.92 59.57
700x525 59.98
800x450 59.95 59.82
640x512 60.02
700x450 59.96 59.88
640x480 60.00 59.94
720x405 59.51 58.99
684x384 59.88 59.85
640x400 59.88 59.98
640x360 59.86 59.83 59.84 59.32
512x384 60.00
512x288 60.00 59.92
480x270 59.63 59.82
400x300 60.32 56.34
432x243 59.92 59.57
320x240 60.05
360x202 59.51 59.13
320x180 59.84 59.32
HDMI-1 disconnected (normal left inverted right x axis y axis)Weirdly enough, now it shows HDMI disconnected (whether it actually is connected or not)
as well as your Xorg log
There : https://pastebin.com/raw/LAhg3c58
and the entire system journal for the boot:
And here http://0x0.st/XdZQ.txt
And then? Does it say "no signal"?
Precisely.
What kind of monitor is that?
Do you have another one you could try?
Its the monitor I use with my desktop computer (windows 10, I was tempted to migrate it to arch, so I tried to plug the monitor, mouse and keyboard to the laptop to get a feel), so I know it works. I also tried the HDMI cable with my desktop computer , it works too. Sadly I don't have access to any other monitors.
Can you extract its edid on a different machine? Or does it work if you boot sth. like https://grml.org/
Not sure if I understand here, but I will try and boot on this to see if it change something and post the result
Anyway thanks for the help, hope this can be solved.
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#6 2024-11-17 00:29:31
- Elensar
- Member
- Registered: 2024-11-16
- Posts: 5
Re: [SOLVED] HDMI port not working
Okay so I tried booting on grml, starting x and 'xrandr -q' : the result is the same as in my previous post (with HDMI-1 disconnected whether or not I plug the monitor).
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#7 2024-11-17 07:54:09
- seth
- Member
- Registered: 2012-09-03
- Posts: 59,043
Re: [SOLVED] HDMI port not working
Its the monitor I use with my desktop computer
I didn't means so much the color or whether you like it but what vendor and model.
Not sure if I understand here, but I will try and boot on this to see if it change something and post the result
You could boot grml on the desktop system and copy the edid from /sys/class/drm/card*/edid
It will also answer the question what that is.
You could try to add "i915.force_probe=!46a8 xe.force_probe=46a8" and try the xe module.
ADD THAT AT THE BOOTLOADER PROMPT! If you configure that on disk, you might end up having to undo it offline (eg. with grml 
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#8 2024-11-17 13:07:08
- Elensar
- Member
- Registered: 2024-11-16
- Posts: 5
Re: [SOLVED] HDMI port not working
You could boot grml on the desktop system and copy the edid from /sys/class/drm/card*/edid
Okay, here it is (decoded for convenience) :
00 ff ff ff ff ff ff 00 5a 63 34 20 01 01 01 01
1b 1b 01 03 80 3c 22 78 2e 66 65 a9 54 4c 9d 26
10 50 54 bf ef 80 e1 c0 d1 c0 b3 00 a9 40 a9 c0
81 80 81 00 81 c0 56 5e 00 a0 a0 a0 29 50 30 20
35 00 55 50 21 00 00 1a 00 00 00 ff 00 55 59 35
31 37 32 37 30 30 31 37 36 0a 00 00 00 fd 00 32
4b 18 5a 19 00 0a 20 20 20 20 20 20 00 00 00 fc
00 56 50 32 37 36 38 20 53 65 72 69 65 73 01 7f
02 03 21 f1 4e 90 05 04 03 02 0f 12 13 1e 1f 20
21 22 01 23 09 7f 07 83 01 00 00 65 03 0c 00 10
00 02 3a 80 18 71 38 2d 40 58 2c 45 00 55 50 21
00 00 1e 01 1d 80 18 71 1c 16 20 58 2c 25 00 55
50 21 00 00 9e 01 1d 00 72 51 d0 1e 20 6e 28 55
00 55 50 21 00 00 1e 8c 0a d0 8a 20 e0 2d 10 10
3e 96 00 55 50 21 00 00 18 02 3a 80 d0 72 38 2d
40 10 2c 45 80 55 50 21 00 00 1e 00 00 00 00 1c
----------------
Block 0, Base EDID:
EDID Structure Version & Revision: 1.3
Vendor & Product Identification:
Manufacturer: VSC
Model: 8244
Serial Number: 16843009 (0x01010101)
Made in: week 27 of 2017
Basic Display Parameters & Features:
Digital display
Maximum image size: 60 cm x 34 cm
Gamma: 2.20
DPMS levels: Off
RGB color display
Default (sRGB) color space is primary color space
First detailed timing is the preferred timing
Color Characteristics:
Red : 0.6611, 0.3300
Green: 0.2978, 0.6152
Blue : 0.1494, 0.0644
White: 0.3134, 0.3291
Established Timings I & II:
IBM : 720x400 70.081663 Hz 9:5 31.467 kHz 28.320000 MHz
DMT 0x04: 640x480 59.940476 Hz 4:3 31.469 kHz 25.175000 MHz
Apple : 640x480 66.666667 Hz 4:3 35.000 kHz 30.240000 MHz
DMT 0x05: 640x480 72.808802 Hz 4:3 37.861 kHz 31.500000 MHz
DMT 0x06: 640x480 75.000000 Hz 4:3 37.500 kHz 31.500000 MHz
DMT 0x08: 800x600 56.250000 Hz 4:3 35.156 kHz 36.000000 MHz
DMT 0x09: 800x600 60.316541 Hz 4:3 37.879 kHz 40.000000 MHz
DMT 0x0a: 800x600 72.187572 Hz 4:3 48.077 kHz 50.000000 MHz
DMT 0x0b: 800x600 75.000000 Hz 4:3 46.875 kHz 49.500000 MHz
Apple : 832x624 74.551266 Hz 4:3 49.726 kHz 57.284000 MHz
DMT 0x10: 1024x768 60.003840 Hz 4:3 48.363 kHz 65.000000 MHz
DMT 0x11: 1024x768 70.069359 Hz 4:3 56.476 kHz 75.000000 MHz
DMT 0x12: 1024x768 75.028582 Hz 4:3 60.023 kHz 78.750000 MHz
DMT 0x24: 1280x1024 75.024675 Hz 5:4 79.976 kHz 135.000000 MHz
Apple : 1152x870 75.061550 Hz 192:145 68.681 kHz 100.000000 MHz
Standard Timings:
DMT 0x54: 2048x1152 60.000000 Hz 16:9 72.000 kHz 162.000000 MHz (RB)
DMT 0x52: 1920x1080 60.000000 Hz 16:9 67.500 kHz 148.500000 MHz
DMT 0x3a: 1680x1050 59.954250 Hz 16:10 65.290 kHz 146.250000 MHz
DMT 0x33: 1600x1200 60.000000 Hz 4:3 75.000 kHz 162.000000 MHz
DMT 0x53: 1600x900 60.000000 Hz 16:9 60.000 kHz 108.000000 MHz (RB)
DMT 0x23: 1280x1024 60.019740 Hz 5:4 63.981 kHz 108.000000 MHz
DMT 0x1c: 1280x800 59.810326 Hz 16:10 49.702 kHz 83.500000 MHz
DMT 0x55: 1280x720 60.000000 Hz 16:9 45.000 kHz 74.250000 MHz
Detailed Timing Descriptors:
DTD 1: 2560x1440 59.950550 Hz 16:9 88.787 kHz 241.500000 MHz (597 mm x 336 mm)
Hfront 48 Hsync 32 Hback 80 Hpol P
Vfront 3 Vsync 5 Vback 33 Vpol N
Display Product Serial Number: 'UY5172700176'
Display Range Limits:
Monitor ranges (GTF): 50-75 Hz V, 24-90 kHz H, max dotclock 250 MHz
Display Product Name: 'VP2768 Series'
Extension blocks: 1
Checksum: 0x7f
----------------
Block 1, CTA-861 Extension Block:
Revision: 3
Underscans IT Video Formats by default
Basic audio support
Supports YCbCr 4:4:4
Supports YCbCr 4:2:2
Native detailed modes: 1
Video Data Block:
VIC 16: 1920x1080 60.000000 Hz 16:9 67.500 kHz 148.500000 MHz (native)
VIC 5: 1920x1080i 60.000000 Hz 16:9 33.750 kHz 74.250000 MHz
VIC 4: 1280x720 60.000000 Hz 16:9 45.000 kHz 74.250000 MHz
VIC 3: 720x480 59.940060 Hz 16:9 31.469 kHz 27.000000 MHz
VIC 2: 720x480 59.940060 Hz 4:3 31.469 kHz 27.000000 MHz
VIC 15: 1440x480 59.940060 Hz 16:9 31.469 kHz 54.000000 MHz
VIC 18: 720x576 50.000000 Hz 16:9 31.250 kHz 27.000000 MHz
VIC 19: 1280x720 50.000000 Hz 16:9 37.500 kHz 74.250000 MHz
VIC 30: 1440x576 50.000000 Hz 16:9 31.250 kHz 54.000000 MHz
VIC 31: 1920x1080 50.000000 Hz 16:9 56.250 kHz 148.500000 MHz
VIC 32: 1920x1080 24.000000 Hz 16:9 27.000 kHz 74.250000 MHz
VIC 33: 1920x1080 25.000000 Hz 16:9 28.125 kHz 74.250000 MHz
VIC 34: 1920x1080 30.000000 Hz 16:9 33.750 kHz 74.250000 MHz
VIC 1: 640x480 59.940476 Hz 4:3 31.469 kHz 25.175000 MHz
Audio Data Block:
Linear PCM:
Max channels: 2
Supported sample rates (kHz): 192 176.4 96 88.2 48 44.1 32
Supported sample sizes (bits): 24 20 16
Speaker Allocation Data Block:
FL/FR - Front Left/Right
Vendor-Specific Data Block (HDMI), OUI 00-0C-03:
Source physical address: 1.0.0.0
Detailed Timing Descriptors:
DTD 2: 1920x1080 60.000000 Hz 16:9 67.500 kHz 148.500000 MHz (597 mm x 336 mm)
Hfront 88 Hsync 44 Hback 148 Hpol P
Vfront 4 Vsync 5 Vback 36 Vpol P
DTD 3: 1920x1080i 60.000000 Hz 16:9 33.750 kHz 74.250000 MHz (597 mm x 336 mm)
Hfront 88 Hsync 44 Hback 148 Hpol P
Vfront 2 Vsync 5 Vback 15 Vpol P Vfront +0.5 Odd Field
Vfront 2 Vsync 5 Vback 15 Vpol P Vback +0.5 Even Field
DTD 4: 1280x720 60.000000 Hz 16:9 45.000 kHz 74.250000 MHz (597 mm x 336 mm)
Hfront 110 Hsync 40 Hback 220 Hpol P
Vfront 5 Vsync 5 Vback 20 Vpol P
DTD 5: 720x480 59.940060 Hz 3:2 31.469 kHz 27.000000 MHz (597 mm x 336 mm)
Hfront 16 Hsync 62 Hback 60 Hpol N
Vfront 9 Vsync 6 Vback 30 Vpol N
DTD 6: 1920x1080 50.000000 Hz 16:9 56.250 kHz 148.500000 MHz (597 mm x 336 mm)
Hfront 528 Hsync 44 Hback 148 Hpol P
Vfront 4 Vsync 5 Vback 36 Vpol P
Checksum: 0x1c Unused space in Extension Block: 4 bytesYou could try to add "i915.force_probe=!46a8 xe.force_probe=46a8" and try the xe module.
ADD THAT AT THE BOOTLOADER PROMPT! If you configure that on disk, you might end up having to undo it offline (eg. with grml wink)
Okay so I did that (yes at the grub prompt on boot), and it works !! I have no idea why, but it works! Thank you.
On to add it to my grub config, well to the default kernel at least, I'll keep the lts one untouched just in case something go wrong later.
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