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lurien

Member

Registered: 2024-03-31

Posts: 3

[SOLVED] USB devices not working

Hi guys,
None of my usb devices seems to work, being storages devices, mouses or keyboards and my mouse leds starts to work after a while, but no responses, the keyboards leds doesn't lightens.

For anyone wondering,
The first thouth i had was hardware problems, but in BIOS everything works fine. Next thing i thouth could be was the usb autosuspend from Laptop Mode Tools but disabling it from /etc/laptop-mode/conf.d/runtime-pm.conf changed nothing.

Here are the logs:

lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0bda:5522 Realtek Semiconductor Corp. Integrated_Webcam_HD
Bus 001 Device 003: ID 8087:0026 Intel Corp. AX201 Bluetooth
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

sudo dmesg | grep error
[    3.246251] platform regulatory.0: Direct firmware load for regulatory.db failed with error -2

After running

sudo dmesg -w

And after pluging my mouse i got nothing

lsmod | grep -i -e usb -e hci 
btusb                  77824  0
btrtl                  32768  1 btusb
btintel                69632  1 btusb
btbcm                  24576  1 btusb
btmtk                  36864  1 btusb
bluetooth            1150976  34 btrtl,btmtk,btintel,btbcm,bnep,btusb,rfcomm

 sudo dmesg | grep -i USB
[    0.005107] ACPI: SSDT 0x000000006176D000 00107C (v02 DELL   UsbCTabl 00001000 INTL 20200717)
[    0.800900] ACPI: bus type USB registered
[    0.800900] usbcore: registered new interface driver usbfs
[    0.800900] usbcore: registered new interface driver hub
[    0.800900] usbcore: registered new device driver usb
[    1.050851] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 1
[    1.052399] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 2
[    1.052400] xhci_hcd 0000:00:14.0: Host supports USB 3.1 Enhanced SuperSpeed
[    1.052459] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 6.12
[    1.052461] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.052463] usb usb1: Product: xHCI Host Controller
[    1.052463] usb usb1: Manufacturer: Linux 6.12.4-zen1-1-zen xhci-hcd
[    1.052464] usb usb1: SerialNumber: 0000:00:14.0
[    1.052589] hub 1-0:1.0: USB hub found
[    1.054117] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 6.12
[    1.054119] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.054120] usb usb2: Product: xHCI Host Controller
[    1.054121] usb usb2: Manufacturer: Linux 6.12.4-zen1-1-zen xhci-hcd
[    1.054122] usb usb2: SerialNumber: 0000:00:14.0
[    1.054213] hub 2-0:1.0: USB hub found
[    1.054961] usbcore: registered new interface driver usbserial_generic
[    1.054965] usbserial: USB Serial support registered for generic
[    1.288728] usb 1-6: new high-speed USB device number 2 using xhci_hcd
[    1.415443] usb 1-6: New USB device found, idVendor=0bda, idProduct=5522, bcdDevice= 2.65
[    1.415448] usb 1-6: New USB device strings: Mfr=3, Product=1, SerialNumber=2
[    1.415449] usb 1-6: Product: Integrated_Webcam_HD
[    1.415450] usb 1-6: Manufacturer: C7FKH37T21640017BF60
[    1.415451] usb 1-6: SerialNumber: 200901010001
[    1.528362] usb 1-10: new full-speed USB device number 3 using xhci_hcd
[    1.653287] usb 1-10: New USB device found, idVendor=8087, idProduct=0026, bcdDevice= 0.02
[    1.653314] usb 1-10: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    3.591467] usbcore: registered new interface driver btusb
[    3.666810] usb 1-6: Found UVC 1.10 device Integrated_Webcam_HD (0bda:5522)
[    3.668642] usbcore: registered new interface driver uvcvideo

My setup:
Dell Inspiron 15 3520
6.12.4-zen1-1-zen
Hyprland
i7-1255U
Iris Xe Graphics

If there is something that could be better on this post, please tell me!

Last edited by lurien (2024-12-20 01:05:09)

lurien

Member

Registered: 2024-03-31

Posts: 3

Re: [SOLVED] USB devices not working

Cold booting resolved the issue...

Last edited by lurien (2024-12-20 01:04:59)

gromit

Administrator

From: Germany

Registered: 2024-02-10

Posts: 1,519

Website

Re: [SOLVED] USB devices not working

Are you dual booting your device by chance?

lurien

Member

Registered: 2024-03-31

Posts: 3

Re: [SOLVED] USB devices not working

No, i am not dual booting.