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I got a new WD external drive for some backups. Formatted as ext4, and started to copy things there.
Right away I got errors:
mkdir: cannot create directory '[path]': Input/output error and I could not write anything to the drive. unmounting and remounting fixed that, but I am worried that this may be a sign of a faulty drive.
Output of smartctl -a below. I did not recognize anything there as a problem, but am not experienced with smartctl.
Should I be concerned? What can cause input/output error apart from a faulty drive?
smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.11.5-arch1-1] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Western Digital Elements / My Passport (USB, AF)
Device Model: WDC WD50NDZW-11BCSS1
Serial Number: WD-WX92D74KPTUX
LU WWN Device Id: 5 0014ee 26bc0762e
Firmware Version: 01.01A01
User Capacity: 5,000,947,523,584 bytes [5.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 4800 rpm
Form Factor: 2.5 inches
TRIM Command: Available, deterministic
Device is: In smartctl database 7.3/5528
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Sun Dec 22 22:05:05 2024 PST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 180) seconds.
Offline data collection
capabilities: (0x1b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
No Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 7) minutes.
SCT capabilities: (0x30b5) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 100 253 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 253 253 021 Pre-fail Always - 3450
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 15
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 100 253 000 Old_age Always - 0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 5
10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 10
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 3
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 24
194 Temperature_Celsius 0x0022 120 115 000 Old_age Always - 32
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
Selective Self-tests/Logging not supported
The above only provides legacy SMART information - try 'smartctl -x' for moreLast edited by angelo (2024-12-27 02:48:15)
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you need to run a test using smartctl:
smartctl --test=short /dev/sdachange "/dev/sda" to your drive, after running that command you have to wait a few minutes then run:
smartctl -a /dev/sda |grep -i "short offline"if you see "completed without error" then the drive is ok.
the problem could also be UAS causing issues and needs to be swicthed to usb_storage, check your journal for any and all usb storage errors
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thanks!
I ran these, and it came up "Completed without error". I'm still a bit concerned about the drive, and the cause of the error, so will keep an eye on it.
Last edited by angelo (2024-12-26 02:42:04)
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