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So I've been having this issue for ~6 months on my work laptop that I occasionally use, and I finally got a bit of time around the holidays to try to fix it.
In summary:
Laptop occasionally completely freezes (like, looping the last half of second of music, frozen).
No info in journalctl.
REISUB does not work (remounting/rebooting does not work once system freezes).
Freeze seems completely random - unrelated to system load, uptime and or processes/application.
Has been happening through several kernel versions now.
CPU microcode is up to date.
Have run 6 successfull consecutive full memtest86+ passes.
Have run all Lenovo integrated hardware tests (available in UEFI) all are green.
UEFI settings are locked for my by my company, can change boot devices and use live usbs though.
System:
machine: 20S60021BM ThinkPad T15 Gen 1
kernel: 6.9.7-arch1-1
CPU: Intel i7-10510U (8) @ 4.900GHz
GPU: Intel CometLake-U GT2 [UHD Graphics]
Modules:
Module Size Used by
rfcomm 102400 4
ccm 20480 3
cmac 12288 3
algif_hash 12288 1
algif_skcipher 12288 1
af_alg 32768 6 algif_hash,algif_skcipher
joydev 24576 0
mousedev 24576 0
bnep 36864 2
rmi_smbus 16384 0
rmi_core 126976 1 rmi_smbus
nls_iso8859_1 12288 1
vfat 24576 1
fat 106496 1 vfat
snd_ctl_led 24576 0
ledtrig_audio 12288 1 snd_ctl_led
snd_soc_skl_hda_dsp 24576 6
snd_soc_hdac_hdmi 49152 1 snd_soc_skl_hda_dsp
snd_sof_probes 28672 0
snd_soc_intel_hda_dsp_common 16384 1 snd_soc_skl_hda_dsp
snd_hda_codec_hdmi 98304 1
snd_hda_codec_realtek 208896 1
intel_uncore_frequency 12288 0
snd_soc_dmic 12288 1
intel_uncore_frequency_common 16384 1 intel_uncore_frequency
snd_hda_codec_generic 110592 1 snd_hda_codec_realtek
snd_hda_scodec_component 20480 1 snd_hda_codec_realtek
snd_sof_pci_intel_cnl 12288 0
snd_sof_intel_hda_common 258048 1 snd_sof_pci_intel_cnl
soundwire_intel 81920 1 snd_sof_intel_hda_common
snd_sof_intel_hda_mlink 36864 2 soundwire_intel,snd_sof_intel_hda_common
soundwire_cadence 45056 1 soundwire_intel
snd_sof_intel_hda 20480 1 snd_sof_intel_hda_common
snd_sof_pci 24576 2 snd_sof_intel_hda_common,snd_sof_pci_intel_cnl
snd_sof_xtensa_dsp 16384 1 snd_sof_intel_hda_common
snd_sof 462848 4 snd_sof_pci,snd_sof_intel_hda_common,snd_sof_probes,snd_sof_intel_hda
snd_sof_utils 16384 1 snd_sof
soundwire_generic_allocation 12288 1 soundwire_intel
soundwire_bus 139264 3 soundwire_intel,soundwire_generic_allocation,soundwire_cadence
snd_soc_avs 233472 0
snd_soc_hda_codec 28672 1 snd_soc_avs
intel_tcc_cooling 12288 0
x86_pkg_temp_thermal 16384 0
snd_soc_skl 237568 0
intel_powerclamp 20480 0
coretemp 20480 0
snd_soc_hdac_hda 28672 2 snd_sof_intel_hda_common,snd_soc_skl
snd_hda_ext_core 36864 8 snd_soc_avs,snd_soc_hda_codec,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda_mlink,snd_soc_skl,snd_sof_intel_hda
snd_soc_sst_ipc 20480 1 snd_soc_skl
kvm_intel 430080 0
snd_soc_sst_dsp 40960 1 snd_soc_skl
snd_soc_acpi_intel_match 98304 3 snd_sof_intel_hda_common,snd_soc_skl,snd_sof_pci_intel_cnl
snd_soc_acpi 16384 3 snd_soc_acpi_intel_match,snd_sof_intel_hda_common,snd_soc_skl
kvm 1363968 1 kvm_intel
iwlmvm 720896 0
crct10dif_pclmul 12288 1
crc32_pclmul 12288 0
snd_soc_core 462848 11 snd_soc_avs,snd_soc_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_soc_skl,snd_sof_probes,snd_soc_dmic,snd_soc_skl_hda_dsp
polyval_clmulni 12288 0
polyval_generic 12288 1 polyval_clmulni
gf128mul 16384 1 polyval_generic
snd_compress 28672 3 snd_soc_avs,snd_soc_core,snd_sof_probes
ghash_clmulni_intel 16384 0
mac80211 1597440 1 iwlmvm
sha512_ssse3 53248 0
ac97_bus 12288 1 snd_soc_core
sha256_ssse3 36864 0
btusb 86016 0
snd_pcm_dmaengine 16384 1 snd_soc_core
uvcvideo 180224 0
btrtl 32768 1 btusb
sha1_ssse3 32768 0
videobuf2_vmalloc 20480 1 uvcvideo
snd_hda_intel 65536 0
btintel 65536 1 btusb
aesni_intel 360448 6
iTCO_wdt 16384 0
btbcm 24576 1 btusb
uvc 12288 1 uvcvideo
snd_intel_dspcfg 40960 5 snd_soc_avs,snd_hda_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_skl
processor_thermal_device_pci_legacy 12288 0
videobuf2_memops 16384 1 videobuf2_vmalloc
intel_pmc_bxt 16384 1 iTCO_wdt
btmtk 12288 1 btusb
crypto_simd 16384 1 aesni_intel
snd_intel_sdw_acpi 16384 2 snd_sof_intel_hda_common,snd_intel_dspcfg
processor_thermal_device 20480 1 processor_thermal_device_pci_legacy
processor_thermal_wt_hint 12288 1 processor_thermal_device
libarc4 12288 1 mac80211
mei_hdcp 28672 0
mei_pxp 20480 0
intel_rapl_msr 20480 0
iTCO_vendor_support 12288 1 iTCO_wdt
videobuf2_v4l2 40960 1 uvcvideo
cryptd 28672 3 crypto_simd,ghash_clmulni_intel
processor_thermal_rfim 28672 1 processor_thermal_device
snd_hda_codec 212992 11 snd_hda_codec_generic,snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,snd_hda_intel,snd_hda_codec_realtek,snd_soc_intel_hda_dsp_common,snd_soc_hdac_hda,snd_soc_skl,snd_sof_intel_hda,snd_soc_skl_hda_dsp
bluetooth 1101824 32 btrtl,btmtk,btintel,btbcm,bnep,btusb,rfcomm
videodev 385024 2 videobuf2_v4l2,uvcvideo
rapl 20480 0
processor_thermal_rapl 16384 1 processor_thermal_device
iwlwifi 589824 1 iwlmvm
snd_hda_core 143360 14 snd_hda_codec_generic,snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_soc_intel_hda_dsp_common,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_soc_skl,snd_sof_intel_hda
e1000e 372736 0
videobuf2_common 90112 4 videobuf2_vmalloc,videobuf2_v4l2,uvcvideo,videobuf2_memops
intel_rapl_common 40960 2 intel_rapl_msr,processor_thermal_rapl
spi_nor 172032 0
think_lmi 36864 0
intel_cstate 20480 0
snd_hwdep 20480 1 snd_hda_codec
processor_thermal_wt_req 12288 1 processor_thermal_device
intel_uncore 262144 0
psmouse 237568 0
pcspkr 12288 0
ptp 45056 2 iwlmvm,e1000e
snd_pcm 200704 14 snd_soc_avs,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_compress,snd_soc_core,snd_sof_utils,snd_soc_skl,snd_hda_core,snd_pcm_dmaengine
mei_me 57344 2
mc 90112 4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
ecdh_generic 16384 2 bluetooth
processor_thermal_power_floor 12288 1 processor_thermal_device
mtd 102400 3 spi_nor
firmware_attributes_class 12288 1 think_lmi
wmi_bmof 12288 0
intel_wmi_thunderbolt 16384 0
processor_thermal_mbox 12288 4 processor_thermal_power_floor,processor_thermal_wt_req,processor_thermal_rfim,processor_thermal_wt_hint
cfg80211 1363968 3 iwlmvm,iwlwifi,mac80211
ucsi_acpi 12288 0
pps_core 32768 1 ptp
i2c_i801 45056 0
snd_timer 53248 1 snd_pcm
thunderbolt 565248 0
typec_ucsi 73728 1 ucsi_acpi
i2c_smbus 20480 1 i2c_i801
mei 200704 5 mei_hdcp,mei_pxp,mei_me
typec 110592 1 typec_ucsi
intel_soc_dts_iosf 16384 1 processor_thermal_device_pci_legacy
roles 16384 1 typec_ucsi
intel_pch_thermal 20480 0
intel_pmc_core 122880 0
intel_vsec 20480 1 intel_pmc_core
int3403_thermal 16384 0
int340x_thermal_zone 16384 2 int3403_thermal,processor_thermal_device
pmt_telemetry 16384 1 intel_pmc_core
int3400_thermal 20480 0
acpi_pad 24576 0
intel_hid 28672 0
pmt_class 16384 1 pmt_telemetry
pinctrl_cannonlake 36864 0
acpi_thermal_rel 20480 1 int3400_thermal
sparse_keymap 12288 1 intel_hid
mac_hid 12288 0
vboxnetflt 40960 0
vboxnetadp 32768 0
vboxdrv 659456 2 vboxnetadp,vboxnetflt
ip6table_nat 12288 0
ip6_tables 36864 1 ip6table_nat
iptable_nat 12288 0
nf_nat 61440 2 ip6table_nat,iptable_nat
nf_conntrack 200704 1 nf_nat
nf_defrag_ipv6 24576 1 nf_conntrack
nf_defrag_ipv4 12288 1 nf_conntrack
libcrc32c 12288 2 nf_conntrack,nf_nat
crypto_user 20480 0
dm_mod 225280 0
loop 45056 0
acpi_call 16384 0
nfnetlink 20480 1
ip_tables 36864 1 iptable_nat
x_tables 65536 4 ip6table_nat,ip6_tables,ip_tables,iptable_nat
ext4 1146880 1
crc32c_generic 12288 0
crc16 12288 2 bluetooth,ext4
mbcache 16384 1 ext4
jbd2 204800 1 ext4
i915 4325376 11
serio_raw 20480 0
i2c_algo_bit 20480 1 i915
atkbd 40960 0
rtsx_pci_sdmmc 36864 0
mmc_core 270336 1 rtsx_pci_sdmmc
libps2 20480 2 atkbd,psmouse
thinkpad_acpi 196608 0
drm_buddy 20480 1 i915
nvme 65536 4
vivaldi_fmap 12288 1 atkbd
platform_profile 12288 1 thinkpad_acpi
ttm 102400 1 i915
nvme_core 253952 5 nvme
snd 155648 26 snd_ctl_led,snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_sof,snd_timer,snd_soc_hdac_hdmi,snd_compress,thinkpad_acpi,snd_soc_core,snd_pcm
intel_gtt 28672 1 i915
crc32c_intel 16384 3
nvme_auth 24576 1 nvme_core
soundcore 16384 2 snd_ctl_led,snd
drm_display_helper 262144 1 i915
spi_intel_pci 12288 0
rfkill 40960 9 iwlmvm,bluetooth,thinkpad_acpi,cfg80211
rtsx_pci 143360 1 rtsx_pci_sdmmc
spi_intel 36864 1 spi_intel_pci
xhci_pci 24576 0
cec 90112 2 drm_display_helper,i915
i8042 57344 0
xhci_pci_renesas 24576 1 xhci_pci
video 77824 2 thinkpad_acpi,i915
serio 28672 8 rmi_core,serio_raw,atkbd,psmouse,i8042
wmi 36864 4 video,intel_wmi_thunderbolt,wmi_bmof,think_lmi
Any and all help debbugging/fixing this would be greatly appreciated, as I am all out of ideas.
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Do you have intel-media-driver installed? Can you correlate freezes with video playback? I have similar issue on Dell Latitude 5400.
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I don't have intel-media-driver installed, and I can't say I can correlate the freezes with video playback (they have happened even without any video/audio playing).
I will setup Kdump to try to get some kernel/journalctl logging.
Last edited by b1inki (2024-12-27 11:42:32)
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