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#1 2025-02-09 13:08:48

Myrsy
Member
Registered: 2025-02-09
Posts: 1

Archiso and fresh install freezes/reboots at random

Hey,
I am new to arch linux (and fairly new to linux in general) and I have been trying to install arch on my pc. The problem is that the installation freezes at random points at random times. When the freeze happens nothing I input on the keyboard does anything (even the caps lock light is unresponsive) and I have to hold the power button for 3 sec to shut down the pc.
Sometimes the freeze might happen before the iso is even booted and sometimes it might take like 2 hours to happen. Sometimes the computer is just idle and waiting for a prompt and sometimes it happens in the middle of some install. Also, a couple of times instead of freezing the computer just instantly reboots.

All of this also happens if I get trough the install enought to have a bootable system. The fresh install just hangs at random.

On the latest attempt it froze during archinstall installing stuff and after I decided to wait and it actually gave me some text after a couple of minutes. 
https://imgur.com/a/arch-install-hangs-ug7Ywod

I tried googling some of the text, but I got nothing,

troubleshooting steps I have taken:
disconnect all other usb devices than keyboard
download the iso from a different source (both isos that I downloaded give the correct sha256)
tried to install from 3 different usb sticks
tried to use 3 different usb ports

Personally, I would suspect some hardware issue, but Opensuse that I have been using for 6 months has had no issues before or after these arch installation attempts.

pc specs:
32 gb of ram
AMD Ryzen 9 5900X
NVIDIA GeForce GTX 1070
Gigabyte X570 AORUS ELITE
Samsung SSD 980 PRO 1TB


All help and advice is much appreciated.

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#2 2025-02-10 11:24:08

Ivan95
Member
From: Russia, Rostov-on-Don
Registered: 2024-11-24
Posts: 15

Re: Archiso and fresh install freezes/reboots at random

I might be wrong but, did you try with a virtual machine first?
It always succeeds with virtual machines if it is really not hardware problem or sorta other, OpenSUSE actually has VirtualBox the virtual machine manager to install in the OpenSUSE host and make a arch Linux machine that way

I can say same for windows and MacOS if it is your thing.

Also if the virtual machine also doesn't get far as well, then it is either hardware issue or something, or you are following installation guide wrong, please do make sure you are tacking the issue with this by following the guide correctly,

either that or just fix ya hardware drivers issue (I say drivers because OpenSUSE might had drivers that arch Linux didn't have and it might have been required for your machine)

Then if it doesn't work, then try again but instead of following installation guide, try with archinstall script then (more info on wiki),

But then if you have more problem with the machine after archinstall installing,

you would need the install log of the archinstall script by uploading it to the web, then copy the link of the install log to your device manually,

and use that in other to get assistance from other people now that in the near future, you uploaded the install log for archinstall in the topic in the near future

And tell the results in this topic by replying to the post  after you done the following

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