Severe Issues With Laptop Battery

ExCalicock · 2025-02-27 19:07:36

Hello,
i have an MSI Cyborg 15 laptop, i got ~9 months ago and never used it for any resource intensive processes and it was until recently that i started playing games on it.

Recently ~ 5-6 weeks the battery started acting up (i'm almost sure this started happening after kernel update), batttery health was 100% and was like this for entire period i got this laptop, now battery health keep changing from time to time, even between reboots.
Battery health for example was 76% 3 days ago at morning, at night when i powered on my laptop i saw it's 82%, used my laptop and powered it off and havent used it in the last 3 days.

Now i'm checking the battery health, i see it's 46% with a warning that says "the battery's health as at only 46% and it should be replaced. Contact the manufacturer". Laptop was 50%, in less than 5 minutes it dropped to 35% then ~10 seconds it shows 0% and laptop powered off.

Are there any suggestions about what's causing this? Or logs regarding this issue? Any info would be helpful.

System info: (Dual booting with Win11 and fast startup disabled)

Host: Cyborg 15 A13VF REV:1.0

Kernel: 6.13.3-arch1-1
Resolution: 1920x1080
DE: Plasma 6.3.1
WM: kwin
CPU: 13th Gen Intel i7-13700H (20) @ 4.800GHz
GPU: NVIDIA GeForce RTX 4060 Max-Q / Mobile
GPU: Intel Raptor Lake-P [Iris Xe Graphics]
Memory: 3584MiB / 15691MiB

Last edited by ExCalicock (2025-02-28 08:52:09)

V1del · 2025-02-27 20:14:57

If you think it's kernel the lowest hanging fruit is testing linux-lts. There's at least one other thread with cpu downclocking issues mentioned. that said if the battery really is at 46% capacity this might as well be normal...

You'll also want to check overall power draw with powertop or so.

Also please remove the plea for help, this is a support forum so people having issues is a given and this adds no information other than attempting to score pity/urgency points. People that can help will help

Last edited by V1del (2025-02-27 20:19:02)

seth · 2025-02-27 21:31:02

https://bbs.archlinux.org/viewtopic.php … 8#p2209668
https://bbs.archlinux.org/viewtopic.php … 2#p2209682

The capacity estimation (by the battery itself, the OS only queries that value) isn't the most exact or reliable science.

Dual booting with Win11 and fast startup disabled

Make sure it still is, but what does windows say about the battery?

ExCalicock · 2025-02-28 08:56:03

seth wrote:

https://bbs.archlinux.org/viewtopic.php … 8#p2209668
https://bbs.archlinux.org/viewtopic.php … 2#p2209682
The capacity estimation (by the battery itself, the OS only queries that value) isn't the most exact or reliable science.
Dual booting with Win11 and fast startup disabled
Make sure it still is, but what does windows say about the battery?

Regarding your first point, I can see the performance degrading (so whatever value i'm seeing, i think it's true considering the performance)

Fast startup is still disabled, powercfg report from windows shows what i said regarding battery, the health keep fluctuating up and down.
I left my laptop battery to drain after the first post fully charged it this morning at work (while writing this post), when powered on i can see that battery health went up from 46% (yesterday) to 76% and it's definitely lasting longer.

I assume calibration should fix this issue? As far as i know MSI devices have utility to calibrate battery, but i'm not sure how reliable this is. ( appreciate feedback on this)

Last edited by ExCalicock (2025-02-28 08:57:15)

seth · 2025-02-28 08:59:46

I have no idea how reliable any given vendor tool is, sorry.
But unless it's horribly buggy and maybe explodes your battery or so, properly calibrating it will certainly not make things worse.

I however ass·u·me the tool will also just cycle the battery a bit?

ExCalicock · 2025-02-28 09:01:07

V1del wrote:

If you think it's kernel the lowest hanging fruit is testing linux-lts. There's at least one other thread with cpu downclocking issues mentioned. that said if the battery really is at 46% capacity this might as well be normal...
You'll also want to check overall power draw with powertop or so.
Also please remove the plea for help, this is a support forum so people having issues is a given and this adds no information other than attempting to score pity/urgency points. People that can help will help

The problem isn't with the 46% battery life, the problem is how it keep fluctuating up and down and after each reboot/charge/random time.

Yesterday it was 46% when i started this thread and battery barely lasted 30 mins on full charge, now it's 76% health and it's functioning semi properly (it's less than a year old and barely used the laptop for resource intensive tasks, so it should be in the 90s like it was before this issue started).

Regarding the title, adjusted. (also appreciate if you can read previous post as it has some more info)

seth · 2025-02-28 14:10:02

it's less than a year old and barely used the laptop for resource intensive tasks

"resource intensive tasks" is less relevant than how you treated the battery - keeping it nice and warm, permanently attached to external power supply tends to age batteries fast.
After some battery cycling, post the output of

tail /sys/class/power_supply/BAT*/*

ExCalicock · 2025-03-02 18:49:19

seth wrote:

it's less than a year old and barely used the laptop for resource intensive tasks
"resource intensive tasks" is less relevant than how you treated the battery - keeping it nice and warm, permanently attached to external power supply tends to age batteries fast.
After some battery cycling, post the output of
tail /sys/class/power_supply/BAT*/*

Calibrated the battery using MSI center 2 days ago and for now battery seems to be stable, same goes for battery health (it's stable at 86% for now.

Regarding the output of the command you can find it below:

➜  ~ tail /sys/class/power_supply/BAT*/*
==> /sys/class/power_supply/BAT1/alarm <==
0

==> /sys/class/power_supply/BAT1/capacity <==
21

==> /sys/class/power_supply/BAT1/capacity_level <==
Normal

==> /sys/class/power_supply/BAT1/charge_full <==
3908000

==> /sys/class/power_supply/BAT1/charge_full_design <==
4562000

==> /sys/class/power_supply/BAT1/charge_now <==
828000

==> /sys/class/power_supply/BAT1/current_now <==
2243000

==> /sys/class/power_supply/BAT1/cycle_count <==
0

==> /sys/class/power_supply/BAT1/device <==
tail: error reading '/sys/class/power_supply/BAT1/device': Is a directory

==> /sys/class/power_supply/BAT1/hwmon2 <==
tail: error reading '/sys/class/power_supply/BAT1/hwmon2': Is a directory

==> /sys/class/power_supply/BAT1/manufacturer <==
MSI

==> /sys/class/power_supply/BAT1/model_name <==
BIF0_9

==> /sys/class/power_supply/BAT1/power <==
tail: error reading '/sys/class/power_supply/BAT1/power': Is a directory

==> /sys/class/power_supply/BAT1/present <==
1

==> /sys/class/power_supply/BAT1/serial_number <==


==> /sys/class/power_supply/BAT1/status <==
Charging

==> /sys/class/power_supply/BAT1/subsystem <==
tail: error reading '/sys/class/power_supply/BAT1/subsystem': Is a directory

==> /sys/class/power_supply/BAT1/technology <==
Li-ion

==> /sys/class/power_supply/BAT1/type <==
Battery

==> /sys/class/power_supply/BAT1/uevent <==
POWER_SUPPLY_VOLTAGE_NOW=11980000
POWER_SUPPLY_CURRENT_NOW=2243000
POWER_SUPPLY_CHARGE_FULL_DESIGN=4562000
POWER_SUPPLY_CHARGE_FULL=3908000
POWER_SUPPLY_CHARGE_NOW=828000
POWER_SUPPLY_CAPACITY=21
POWER_SUPPLY_CAPACITY_LEVEL=Normal
POWER_SUPPLY_MODEL_NAME=BIF0_9
POWER_SUPPLY_MANUFACTURER=MSI
POWER_SUPPLY_SERIAL_NUMBER=

==> /sys/class/power_supply/BAT1/voltage_min_design <==
11400000

==> /sys/class/power_supply/BAT1/voltage_now <==
11980000

seth · 2025-03-02 20:26:19

"cycle_count = 0" is obvisouly bogus (maybe the MSI tool reset that?) but you've enough voltage and while 86% after a year isn't great, it's what it is - and apparently now at least stable.

Please always remember to mark resolved threads by editing your initial posts subject - so others will know that there's no task left, but maybe a solution to find.
Thanks.

Arch Linux

#1 2025-02-27 19:07:36

Severe Issues With Laptop Battery

#2 2025-02-27 20:14:57

Re: Severe Issues With Laptop Battery

#3 2025-02-27 21:31:02

Re: Severe Issues With Laptop Battery

#4 2025-02-28 08:56:03

Re: Severe Issues With Laptop Battery

#5 2025-02-28 08:59:46

Re: Severe Issues With Laptop Battery

#6 2025-02-28 09:01:07

Re: Severe Issues With Laptop Battery

#7 2025-02-28 14:10:02

Re: Severe Issues With Laptop Battery

#8 2025-03-02 18:49:19

Re: Severe Issues With Laptop Battery

#9 2025-03-02 20:26:19

Re: Severe Issues With Laptop Battery

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