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lonewolf28

Member

Registered: 2017-07-09

Posts: 2

Vostro 7500 - i915 [drm] *ERROR* Sending link address failed with -5

Hello - I'm connecting two monitors to the dell vostro 7500 laptop, one directly using hdmi(nvidia) and then using usb c hub hdmi port to another monitor(intel integrated gpu). However, when I turn on the laptop I see the screen blank with the following error listed below.

journalctl --boot=-1 | grep i915
Mar 14 09:05:11 ptp-ts-raj kernel: Command line: BOOT_IMAGE=/vmlinuz-linux root=UUID=456113c1-6227-4fa0-a87d-5af815577a97 rw rootflags=subvol=@cryptdevice=UUID=cd985ae9-610d-4c59-8bb5-3f0eb39512a4:root zswap.enabled=0 rootfstype=btrfs loglevel=3 quiet i915.enable_psr=0 mitigations=offahci.mobile_lpm_policy=1
Mar 14 09:05:11 ptp-ts-raj kernel: Kernel command line: BOOT_IMAGE=/vmlinuz-linux root=UUID=456113c1-6227-4fa0-a87d-5af815577a97 rw rootflags=subvol=@ cryptdevice=UUID=cd985ae9-610d-4c59-8bb5-3f0eb39512a4:root zswap.enabled=0 rootfstype=btrfs loglevel=3 quiet i915.enable_psr=0 mitigations=off ahci.mobile_lpm_policy=1
Mar 14 09:05:11 ptp-ts-raj kernel: i915 0000:00:02.0: [drm] Found cometlake (device ID 9bc4) display version 9.00 stepping N/A
Mar 14 09:05:11 ptp-ts-raj kernel: i915 0000:00:02.0: vgaarb: deactivate vga console
Mar 14 09:05:11 ptp-ts-raj kernel: i915 0000:00:02.0: vgaarb: VGA decodes changed: olddecodes=io+mem,decodes=none:owns=io+mem
Mar 14 09:05:11 ptp-ts-raj kernel: i915 0000:00:02.0: [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4)
Mar 14 09:05:11 ptp-ts-raj kernel: i915 0000:00:02.0: [drm] GT0: GuC firmware i915/cml_guc_70.1.1.bin version 70.1.1
Mar 14 09:05:11 ptp-ts-raj kernel: i915 0000:00:02.0: [drm] GT0: HuC firmware i915/cml_huc_4.0.0.bin version 4.0.0
Mar 14 09:05:11 ptp-ts-raj kernel: i915 0000:00:02.0: [drm] GT0: HuC: authenticated for all workloads
Mar 14 09:05:11 ptp-ts-raj kernel: i915 0000:00:02.0: [drm] GT0: GUC: submission disabled
Mar 14 09:05:11 ptp-ts-raj kernel: i915 0000:00:02.0: [drm] GT0: GUC: SLPC disabled
Mar 14 09:05:11 ptp-ts-raj kernel: [drm] Initialized i915 1.6.0 for 0000:00:02.0 on minor 2
Mar 14 09:05:11 ptp-ts-raj kernel: fbcon: i915drmfb (fb0) is primary device
Mar 14 09:05:11 ptp-ts-raj kernel: i915 0000:00:02.0: [drm] fb0: i915drmfb frame buffer device
Mar 14 09:05:11 ptp-ts-raj kernel: i915 0000:00:02.0: [drm] *ERROR* Sending link address failed with -5
Mar 14 09:05:12 ptp-ts-raj kernel: mei_hdcp 0000:00:16.0-b638ab7e-94e2-4ea2-a552-d1c54b627f04: bound 0000:00:02.0 (ops i915_hdcp_ops [i915])
Mar 14 09:05:12 ptp-ts-raj kernel: sof-audio-pci-intel-cnl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])

grub command line defaults passed to the kernel

GRUB_CMDLINE_LINUX_DEFAULT="loglevel=3 quiet i915.enable_psr=0 mitigations=off ahci.mobile_lpm_policy=1 i915.request_timeout_ms=20s"

drivers in use

inxi -G
Graphics:
Device-1: Intel CometLake-H GT2 [UHD Graphics] driver: i915 v: kernel
Device-2: NVIDIA TU117M [GeForce GTX 1650 Ti Mobile] driver: nvidia v: 570.124.04
Device-3: Realtek Integrated_Webcam_HD driver: uvcvideo type: USB
Display: unspecified server: X.org v: 1.21.1.16 with: Xwayland v: 24.1.6 driver: X:
loaded: modesetting,nvidia dri: iris gpu: i915,nvidia,nvidia-nvswitch tty: 143x36 resolution:
1: 1920x1080 2: 1920x1080 3: 1920x1080
API: EGL v: 1.5 drivers: iris,nvidia platforms: gbm,surfaceless,device
API: OpenGL v: 4.6.0 compat-v: 4.6 vendor: mesa v: 25.0.1-arch1.2 note: console (EGL sourced)
renderer: Mesa Intel UHD Graphics (CML GT2), NVIDIA GeForce GTX 1650 Ti/PCIe/SSE2
API: Vulkan v: 1.4.304 drivers: N/A surfaces: N/A
Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo de: kscreen-console,kscreen-doctor
gpu: nvidia-smi wl: wayland-info x11: xdpyinfo,xprop

The only fix is to reboot the system and then both the monitors are detected. Not sure how to fix this issue.