File managers can't access files, but music player can?

Kazar · 2025-03-20 17:26:11

When i turned on my computer today, my secondary harddrive had zero files in it, though it did show that it was %55 percent used.
From gnome disks utility (it has SMART data&tests) i learned that it had 560 bad sectors and no pending or unfixable sectors.
It had a Read Error Rate of 18420368 though I've heard some manufacturors use higher rate = good so I think that's why.
The airflow tempature assesment says that it had failed in the past but I don't know if this is relevant.

Also when I

ls

it gives me:

 ls: reading directory '.': Input/output error

I use Strawberry Music Player and it plays just fine.

Edit: forgot to say it is in ntfs format

Last edited by Kazar (2025-03-20 17:28:19)

V1del · 2025-03-20 17:30:04

reads either like a broken alias pr querying the directory specifically accessing something broken, while the music players will normally not try to resolve the parent directory but the file that's in their DB directly.

If you ls the fully qualified name of a track you know to be there, does that fail as well?

FWIW you might want to post those smartctl results, relying on a broken drive and hoping software can somehow fix it is going to be desastrous for the data.

Last edited by V1del (2025-03-20 17:30:59)

Kazar · 2025-03-20 17:39:56

Ok, so i had bookmarked on my filemanager the music directory on my drive. When i clicked on it just right now, it showed all my files in there.

my smartctl results:

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda Pro Compute
Device Model:     ST1000LM049-2GH172
Serial Number:    ZGS2DDPT
LU WWN Device Id: 5 000c50 0c774a124
Firmware Version: RPM2
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      2.5 inches
TRIM Command:     Available
Device is:        In smartctl database 7.3/5528
ATA Version is:   ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Thu Mar 20 20:38:41 2025 +03
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
See vendor-specific Attribute list for marginal Attributes.

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(    0) seconds.
Offline data collection
capabilities: 			 (0x51) SMART execute Offline immediate.
					No Auto Offline data collection support.
					Suspend Offline collection upon new
					command.
					No Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 129) minutes.
SCT capabilities: 	       (0x303d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   072   059   006    Pre-fail  Always       -       184212268
  3 Spin_Up_Time            0x0027   099   099   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   099   099   000    Old_age   Always       -       1383
  5 Reallocated_Sector_Ct   0x0033   099   099   036    Pre-fail  Always       -       560
  7 Seek_Error_Rate         0x002f   076   060   045    Pre-fail  Always       -       37896133
  9 Power_On_Hours          0x0032   092   092   000    Old_age   Always       -       7519
 10 Spin_Retry_Count        0x0033   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   099   099   000    Old_age   Always       -       1375
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x003b   100   100   097    Pre-fail  Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       65537
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   058   034   040    Old_age   Always   In_the_past 42 (Min/Max 22/47 #299)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       2
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       10
193 Load_Cycle_Count        0x0032   080   080   000    Old_age   Always       -       40307
194 Temperature_Celsius     0x0022   042   066   000    Old_age   Always       -       42 (0 18 0 0 0)
196 Reallocated_Event_Count 0x0032   099   099   000    Old_age   Always       -       560
197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   100   100   000    Old_age   Always       -       0
254 Free_Fall_Sensor        0x0032   100   100   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      7519         -
# 2  Short offline       Aborted by host               50%      7518         -
# 3  Short offline       Completed without error       00%      7515         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

The above only provides legacy SMART information - try 'smartctl -x' for more

seth · 2025-03-20 20:48:00

5 Reallocated_Sector_Ct 0x0033 099 099 036 Pre-fail Always - 560

Backup all data you can from that drive.
In doubt use dd_rescue to clone it onto a different drive to run filesystem checks and recovery tools on that.
For ntfs, use windows chkdsk.

Since the drive isn't very old, I suspect this stems from

191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       2

but you don't know and you cannot trust the disk atm.
Once you have a backup, run https://wiki.archlinux.org/title/Badblocks on the drive.

Kazar · 2025-03-23 11:32:01

seth wrote:

5 Reallocated_Sector_Ct 0x0033 099 099 036 Pre-fail Always - 560
Backup all data you can from that drive.
In doubt use dd_rescue to clone it onto a different drive to run filesystem checks and recovery tools on that.
For ntfs, use windows chkdsk.
Since the drive isn't very old, I suspect this stems from
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       2
but you don't know and you cannot trust the disk atm.
Once you have a backup, run https://wiki.archlinux.org/title/Badblocks on the drive.

$ sudo badblocks -svn -b 512 -c 65536 /dev/sda1
[sudo] password: 
Checking for bad blocks in non-destructive read-write mode
From block 0 to 1953521663
Checking for bad blocks (non-destructive read-write test)
Testing with random pattern: done                                                 
Pass completed, 0 bad blocks found. (0/0/0 errors)

Could there be bad sectors badblocks couldn't find?

seth · 2025-03-23 15:03:09

You skipped the partition table, but it's not overly likely that it holds more damaged blocks when everything else is fine.
In a perfect world, there're simply no (further) bad blocks - do you still get IO errors?
Have you run chkdsk on the drive?

Arch Linux

#1 2025-03-20 17:26:11

File managers can't access files, but music player can?

#2 2025-03-20 17:30:04

Re: File managers can't access files, but music player can?

#3 2025-03-20 17:39:56

Re: File managers can't access files, but music player can?

#4 2025-03-20 20:48:00

Re: File managers can't access files, but music player can?

#5 2025-03-23 11:32:01

Re: File managers can't access files, but music player can?

#6 2025-03-23 15:03:09

Re: File managers can't access files, but music player can?

Board footer