Arch Linux

Vgat

Member

Registered: 2025-03-27

Posts: 3

[SOLVED] Can ping domain names but cannot access through web

Hi, kinda weird issue here. As the title says, I can successfully ping domain names with the console but when I try to access them through the browser, I get timed out.

Steps I already tried:
- Reinstall browser
- Switching browser
- Change DNS address (tried Google, CloudFlare, Quad9)
- Change DNS server (using dnsmasq instead of systemd-resolved)

My system is up-to-date and no firewall is enabled currently, either on my computer or in my router.
My connection is metered, so maybe this must be taken into account.

OS informations:
Kernel Version: Linux 6.14.0-arch1-1
OS Type: 64bits
GNOME version: 48

Thanks in advance!

Last edited by Vgat (2025-03-27 15:02:25)

Vlazm

Member

Registered: 2025-01-27

Posts: 17

Re: [SOLVED] Can ping domain names but cannot access through web

Your description of a problem is similar to this post http://askubuntu.com/questions/928127/ddg#1104680, take a look and check if it works for you

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Arch linux — essential

Vgat

Member

Registered: 2025-03-27

Posts: 3

Re: [SOLVED] Can ping domain names but cannot access through web

Thanks it actually worked!

For people having this issue, disabling DNS IPv6 as explained in the link can help.

cryptearth

Member

Registered: 2024-02-03

Posts: 1,367

Re: [SOLVED] Can ping domain names but cannot access through web

I can not confirm this issue. For testing I disabled all ipv4 within my network and on the upstream connection to my isp and all worked with several browsers.
The fact you were able to ping and use pacman to install other browsers hints this is not a system-level issue but rather an application-level one, i.e. some fault of the browser not able to correctly resolve with ipv6 enabled.

Vgat

Member

Registered: 2025-03-27

Posts: 3

Re: [SOLVED] Can ping domain names but cannot access through web

The fact you were able to ping and use pacman to install other browsers hints this is not a system-level issue but rather an application-level one, i.e. some fault of the browser not able to correctly resolve with ipv6 enabled.

It's weird because I also tried with several browsers (Firefox, Chrome, Vivaldi) and I got connection problems in all of them. Made me think of a system-wide config issue.

Edit: Could it actually be linked to my ISP? I tried with a friend's Wi-Fi and it worked without disabling IPv6 in my browser.

Last edited by Vgat (2025-03-27 17:01:05)

Vlazm

Member

Registered: 2025-01-27

Posts: 17

Re: [SOLVED] Can ping domain names but cannot access through web

It's possible. If you want to pinpoint the issue you can connect other devices to your wifi and try to get to different sites via IPv6, or if you run dual boot, you can check how IPv6 works on the secondary OS

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Arch linux — essential