Arch Linux

Komorex

Member

Registered: 2025-04-14

Posts: 1

ACPI errors, then black screen and can't begin install

I have struggled with this issue on a new desktop "ASUS TUF Gaming A14 FA401WV" build and fresh install (Windows already on there) using U disk by ventoy. I've always gotten ACPI errors and it is the only error that precedes my screen going black and outputting no signal.

The typical Arch install screen shows up, I go to the first menu option to begin the process. Then:

[0.236633] ACPI BIOS Error (bug): Failure creating named object [\SB.PCI0.GPP5.WLAN._DSM], AE_ALREADY_EXISTS (20240827/dswload2-326)
[0.236815] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
[0.236815] ACPI BIOS Error (bug): Failure creating named object [\SB.PCI0.GPP5.WLAN._SOW], AE_ALREADY_EXISTS (20240827/dswload2-326)
[0.236815] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20240827/psobject-220)
: : running early hook [udev]
Starting systemd-udev version 257.4-1-arch
: : running early hook [archiso_pxe_nbd]
: : running hook [udev]
Triggering uevents...

Motherboard: ASUS TUF Gaming A14 FA401WV
CPU: AMD Ryzen AI 9 HX 370 w/ Radeon 890M
GPU: NVIDIA 4060
M2 SSD 1: WD_BLACK SN7100 NVME
M2 SSD 2: WD PC SN560 NVME (Windows on this one)

Secure Boot, Fast Boot are disabled.

Thanks for everyone's help.

jonno2002

Member

Registered: 2016-11-21

Posts: 784

Re: ACPI errors, then black screen and can't begin install

https://wiki.archlinux.org/title/ASUS_Zenbook_UM5606
that has the same cpu and requires this kernel parameter to prevent the installer freezing:

amdgpu.dcdebugmask=0x600

give that a try