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#1 2025-05-13 10:02:42

Dexler
Member
Registered: 2025-05-13
Posts: 5

System hangs on shutdown

Hi there!
On my third machine I've encountered a problem with shutdown. After any way of trying to shut it down system just hangs, and I have to turn it off by holding the power button.
The setup on it is very similar to other machines (hyprland + additional packages for ease of use).
Here's the output of journalctl -b -1 -r --priority err:

May 13 12:38:34 dex-15IBY dbus-broker-launch[341]: Activation request for 'org.freedesktop.nm_dispatcher' failed.
May 13 12:38:34 dex-15IBY dbus-broker-launch[341]: Activation request for 'org.freedesktop.nm_dispatcher' failed.
May 13 12:38:34 dex-15IBY dbus-broker-launch[527]: Activation request for 'org.freedesktop.impl.portal.desktop.gtk' failed.
May 13 12:16:27 dex-15IBY pipewire[695]: spa.v4l2: '/dev/video0' VIDIOC_QUERYCTRL: Input/output error
May 13 12:16:27 dex-15IBY pipewire[695]: spa.v4l2: '/dev/video0' VIDIOC_QUERYCTRL: Input/output error
May 13 12:16:17 dex-15IBY wpa_supplicant[446]: bgscan simple: Failed to enable signal strength monitoring

I've tried troubleshooting these errors, but nothing really has worked for me. So, I really need a helping hand with this.

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#2 2025-05-13 18:07:19

user28371
Member
Registered: 2018-12-07
Posts: 29

Re: System hangs on shutdown

Same problem. After at least a year of normal operation, suddenly after a `pacman -Suy`, my PC can only be powered off by holding down the power button. The fans keep spinning, power light is on, but otherwise it appears off.
Kernel 6.14.6-arch1-1. The journal finishes with "shutting down" and "Journal stopped, " so no info there.

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#3 2025-05-13 20:10:27

seth
Member
Registered: 2012-09-03
Posts: 64,264

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#4 2025-05-21 22:26:35

seth
Member
Registered: 2012-09-03
Posts: 64,264

Re: System hangs on shutdown

@Dexler,

user28371 wrote:

The journal finishes with "shutting down" and "Journal stopped

- same for you?
Those rather random "error" lines don't mean much - some dbus activated services failes/don't exists, pipewire tried to access (likely) the webcam but couldn't (webcam powered down? TLP etc?) and your wifi NIC doesn't support signal monitoring
Nothing of that is critical, let alone would explain any poweroff problems.

Do you get the same w/ the LTS kernel?
What if you downgrade linux-firmware?

@user28371, what packages were in the critical update?

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#5 2025-05-27 19:02:36

Dexler
Member
Registered: 2025-05-13
Posts: 5

Re: System hangs on shutdown

seth wrote:

@Dexler,

user28371 wrote:

The journal finishes with "shutting down" and "Journal stopped

- same for you?
Those rather random "error" lines don't mean much - some dbus activated services failes/don't exists, pipewire tried to access (likely) the webcam but couldn't (webcam powered down? TLP etc?) and your wifi NIC doesn't support signal monitoring
Nothing of that is critical, let alone would explain any poweroff problems.

Do you get the same w/ the LTS kernel?
What if you downgrade linux-firmware?

@user28371, what packages were in the critical update?

Sorry for the really long answers - I've been really busy with work, so I had no time to tinker with system properly.
Nor switching to LTS kernel, nor downgrading linux-firmware showed any results. Still had to power off my notebook by force at work big_smile.

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#6 2025-05-27 21:40:53

seth
Member
Registered: 2012-09-03
Posts: 64,264

Re: System hangs on shutdown

But the journal of the previous boot ends in

The journal finishes with "shutting down" and "Journal stopped

?
"sudo journalctl -b"

Also

user28371 wrote:

After at least a year of normal operation, suddenly after a `pacman -Suy`, my PC can only be powered off by holding down the power button.

Same or is this actually a new setup, ie. it has so far never properly worked on this system?

And what kind of hardware is this specifically?
Maybe actually post the journal of a failed poweroff - and can you reboot the system w/ powerbutton intervention?

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#7 2025-06-01 15:17:32

Dexler
Member
Registered: 2025-05-13
Posts: 5

Re: System hangs on shutdown

seth wrote:

But the journal of the previous boot ends in

The journal finishes with "shutting down" and "Journal stopped

?
"sudo journalctl -b"

Also

user28371 wrote:

After at least a year of normal operation, suddenly after a `pacman -Suy`, my PC can only be powered off by holding down the power button.

Same or is this actually a new setup, ie. it has so far never properly worked on this system?

And what kind of hardware is this specifically?
Maybe actually post the journal of a failed poweroff - and can you reboot the system w/ powerbutton intervention?

Here's the journal of a session with failed poweroff
This system is actually freshly installed and the hardware is Lenovo ideapad 150-IBY. I'm experiencing shutdown problems from the very beginning. The only way my laptop can be turned off/rebooted is while holding a power button.

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#8 2025-06-01 20:45:51

seth
Member
Registered: 2012-09-03
Posts: 64,264

Re: System hangs on shutdown

Jun 01 18:01:23 dex-15IBY systemd[480]: Reached target Shutdown.
…
Jun 01 18:01:23 dex-15IBY systemd[480]: Reached target Shutdown.
Jun 01 17:55:00 dex-15IBY kernel: DMI: LENOVO 80MJ/Lenovo ideapad 1, BIOS CCCN21WW(V2.07) 10/04/2016
Jun 01 17:55:00 dex-15IBY kernel: ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
Jun 01 17:55:00 dex-15IBY kernel: pci 0000:00:1d.0: EHCI: BIOS handoff failed (BIOS bug?) 01010001
Jun 01 17:55:00 dex-15IBY kernel: pci 0000:00:1d.0: quirk_usb_early_handoff+0x0/0x770 took 1301403 usecs

"update your bios" is probably not a thing wink
The handoff failure looks suspicious enough, can you configure this the BIOS (usb settings, look for handoff or "legacy")
Also try adding "pci=nocrs" to the https://wiki.archlinux.org/title/Kernel_parameters

Finally and ceterum censeo

Jun 01 17:55:00 dex-15IBY kernel:  sda: sda1 sda2 sda3 sda4 sda5 sda6

What's on the other partitions? Did I already ask about a parallel windows?

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