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birdborn

Member

Registered: 2025-07-12

Posts: 7

[SOLVED] Dell G16 7630 Freezing on Boot

I'm on a Dell G16 7630 and whenever I boot it freezes and crashes usually with this error: 'INFO: NMI handler (perf_event_nmi_handler) took too long to run: ...". I then have to power it down and repeat the same process. This also happens when I try to reboot. I would be willing to post my journalctl logs for the failed boots if further diagnosis is required. I currently think it has something to do with my drivers or how I'm using an Anker USB Hub plugged into my laptop to power some of my external devices. Perhaps this residual power is causing problems because sometimes I'm able to boot successfully when I leave all my devices unplugged for 5-10 minutes and try again. I estimate that I'm able to only get it to boot 1/5 of the time.

Last edited by birdborn (2025-07-13 22:10:45)

birdborn

Member

Registered: 2025-07-12

Posts: 7

Re: [SOLVED] Dell G16 7630 Freezing on Boot

I fixed this myself just by uninstalling nvidia and installing nvidia-open, but I'm on a 4070 so I don't understand why it said to install nvidia in the wiki?

Scimmia

Fellow

Registered: 2012-09-01

Posts: 13,360

Re: [SOLVED] Dell G16 7630 Freezing on Boot

I'm on a 4070 so I don't understand why it said to install nvidia in the wiki?

It didn't. It gave you both options, and noted that the open driver is recommended by upstream. Both *should* work with that card.

birdborn

Member

Registered: 2025-07-12

Posts: 7

Re: [SOLVED] Dell G16 7630 Freezing on Boot

I'm on a 4070 so I don't understand why it said to install nvidia in the wiki?

It didn't. It gave you both options, and noted that the open driver is recommended by upstream. Both *should* work with that card.

I see that it is recommended by current upstream but the 4070 is an Ada Lovelace and the 'nvidia' package is in the adjacent box. I thought the nvidia-open was for Turing and newer?

Scimmia

Fellow

Registered: 2012-09-01

Posts: 13,360

Re: [SOLVED] Dell G16 7630 Freezing on Boot

And you somehow think that Ada Lovelace isn't newer than Turing?

birdborn

Member

Registered: 2025-07-12

Posts: 7

Re: [SOLVED] Dell G16 7630 Freezing on Boot

And you somehow think that Ada Lovelace isn't newer than Turing?

I assumed this because it was in the second row, I just looked it up and now I see. thank you for the clarification

If it makes anyone feel any better the problem has been solved

Last edited by birdborn (2025-07-13 00:38:03)