Laptop screen turning gray randomly

iamnotmega · 2025-07-21 07:05:42

my laptop screen just turns gray randomly and freezes. when i press the power button my monitor freezes aswell forcing me to hold it more to force a restart.

fastfetch output:
OS: Arch Linux x86_64
Host: Laptop 13 (AMD Ryzen 7040Series) (A5)
Kernel: Linux 6.15.7-arch1-1
Uptime: 23 mins
Packages: 953 (pacman), 14 (flatpak)
Shell: bash 5.3.0
Display (BOE0BCA): 2256x1504 @ 60 Hz (as 1503x1002) in 13" [Built-in]
Display (DELL P2425H): 1920x1080 @ 100 Hz in 24" [External] *
DE: GNOME 48.3
WM: Mutter (Wayland)
WM Theme: Gruvbox-Dark-B-GS
Theme: We10X-Dark [GTK2/3/4]
Icons: Everforest-Dark [GTK2/3/4]
Font: Adwaita Sans (11pt) [GTK2/3/4]
Cursor: Adwaita (24px)
Terminal: GNOME Terminal 3.56.2
Terminal Font: Adwaita Mono (11pt)
CPU: AMD Ryzen 5 7640U (12) @ 4.97 GHz
GPU: AMD Radeon 760M Graphics [Integrated]
Memory: 4.30 GiB / 14.93 GiB (29%)
Swap: 0 B / 4.00 GiB (0%)
Disk (/): 119.56 GiB / 936.84 GiB (13%) - ext4
Local IP (wlan0): 192.168.1.152/24
Battery (Framewo): 100% [AC Connected]
Locale: en_US.UTF-8

dmesg logs:
[46651.706154] usb 1-4: reset full-speed USB device number 3 using xhci_hcd
[46651.974160] usb 1-4: reset full-speed USB device number 3 using xhci_hcd
[46652.259784] ucsi_acpi USBC000:00: unknown error 256
[46652.259795] ucsi_acpi USBC000:00: GET_CABLE_PROPERTY failed (-5)
[46654.345976] wlan0: authenticate with a6:91:b1:57:5f:1f (local address=04:68:74:dd:fa:57)
[46654.831507] wlan0: send auth to a6:91:b1:57:5f:1f (try 1/3)
[46654.833339] wlan0: authenticated
[46654.834043] wlan0: associate with a6:91:b1:57:5f:1f (try 1/3)
[46654.847811] wlan0: RX AssocResp from a6:91:b1:57:5f:1f (capab=0x11 status=0 aid=2)
[46654.874935] wlan0: associated
[46655.040205] wlan0: Limiting TX power to 23 (23 - 0) dBm as advertised by a6:91:b1:57:5f:1f
[49599.906833] amdgpu 0000:c1:00.0: amdgpu: VM memory stats for proc (0) task (0) is non-zero when fini
[50527.208981] perf: interrupt took too long (2530 > 2500), lowering kernel.perf_event_max_sample_rate to 79000
[58126.782983] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[58127.006531] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[58127.229936] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[58127.453255] amdgpu 0000:c1:00.0: [drm] REG_WAIT timeout 1us * 100000 tries - mpc2_assert_idle_mpcc line:481
[58137.962378] amdgpu 0000:c1:00.0: [drm] *ERROR* [CRTC:79:crtc-0] flip_done timed out
[58151.286813] usb 1-4: reset full-speed USB device number 3 using xhci_hcd
[58151.544850] usb 1-4: reset full-speed USB device number 3 using xhci_hcd

any help is appreciated

seth · 2025-07-21 08:14:55

when i press the power button my monitor freezes aswell forcing me to hold it more to force a restart.

Avoid that at all costs: https://wiki.archlinux.org/title/Keyboa … el_(SysRq)

x-ref, https://bbs.archlinux.org/viewtopic.php?id=306345
=> https://bbs.archlinux.org/viewtopic.php … 3#p2238263 ?

iamnotmega · 2025-07-21 15:26:24

well is there anythnig i can do to fix it?

seth · 2025-07-21 15:38:28

Did you bother to click the linked threads?
The second one suggests that this is triggered by the power-profiles daemon, ie. likely some power saving stuff.
If you can, and as discussed in the first thread, a journal illustrating the context would assist to gauge the situation.

iamnotmega · 2025-07-21 16:14:20

[23251.179971] Freezing user space processes completed (elapsed 0.001 seconds)
[23251.179975] OOM killer disabled.
[23251.179975] Freezing remaining freezable tasks
[23251.180952] Freezing remaining freezable tasks completed (elapsed 0.000 seconds)
[23251.180955] printk: Suspending console(s) (use no_console_suspend to debug)
[23251.188785] queueing ieee80211 work while going to suspend
[23251.303659] ACPI: EC: interrupt blocked
[29606.675100] ACPI: EC: interrupt unblocked
[29606.905914] nvme nvme0: D3 entry latency set to 10 seconds
[29606.909133] nvme nvme0: 12/0/0 default/read/poll queues
[29606.910624] [drm] PCIE GART of 512M enabled (table at 0x000000801FD00000).
[29606.910740] amdgpu 0000:c1:00.0: amdgpu: SMU is resuming...
[29606.913737] amdgpu 0000:c1:00.0: amdgpu: SMU is resumed successfully!
[29607.358536] amdgpu 0000:c1:00.0: amdgpu: ring gfx_0.0.0 uses VM inv eng 0 on hub 0
[29607.358542] amdgpu 0000:c1:00.0: amdgpu: ring comp_1.0.0 uses VM inv eng 1 on hub 0
[29607.358544] amdgpu 0000:c1:00.0: amdgpu: ring comp_1.1.0 uses VM inv eng 4 on hub 0
[29607.358546] amdgpu 0000:c1:00.0: amdgpu: ring comp_1.2.0 uses VM inv eng 6 on hub 0
[29607.358548] amdgpu 0000:c1:00.0: amdgpu: ring comp_1.3.0 uses VM inv eng 7 on hub 0
[29607.358549] amdgpu 0000:c1:00.0: amdgpu: ring comp_1.0.1 uses VM inv eng 8 on hub 0
[29607.358551] amdgpu 0000:c1:00.0: amdgpu: ring comp_1.1.1 uses VM inv eng 9 on hub 0
[29607.358553] amdgpu 0000:c1:00.0: amdgpu: ring comp_1.2.1 uses VM inv eng 10 on hub 0
[29607.358555] amdgpu 0000:c1:00.0: amdgpu: ring comp_1.3.1 uses VM inv eng 11 on hub 0
[29607.358557] amdgpu 0000:c1:00.0: amdgpu: ring sdma0 uses VM inv eng 12 on hub 0
[29607.358559] amdgpu 0000:c1:00.0: amdgpu: ring vcn_unified_0 uses VM inv eng 0 on hub 8
[29607.358562] amdgpu 0000:c1:00.0: amdgpu: ring jpeg_dec uses VM inv eng 1 on hub 8
[29607.358564] amdgpu 0000:c1:00.0: amdgpu: ring mes_kiq_3.1.0 uses VM inv eng 13 on hub 0
[29607.364087] [drm] ring gfx_32770.1.1 was added
[29607.364880] [drm] ring compute_32770.2.2 was added
[29607.365659] [drm] ring sdma_32770.3.3 was added
[29607.365689] [drm] ring gfx_32770.1.1 ib test pass
[29607.365723] [drm] ring compute_32770.2.2 ib test pass
[29607.365842] [drm] ring sdma_32770.3.3 ib test pass
[29607.395928] OOM killer enabled.
[29607.395930] Restarting tasks ... done.
[29607.396664] random: crng reseeded on system resumption
[29607.403957] PM: suspend exit
[29607.944909] usb 1-4: reset full-speed USB device number 3 using xhci_hcd
[29608.212800] usb 1-4: reset full-speed USB device number 3 using xhci_hcd
[29610.228597] wlan0: authenticate with a6:91:b1:57:5f:1f (local address=04:68:74:dd:fa:57)
[29610.244784] wlan0: send auth to a6:91:b1:57:5f:1f (try 1/3)
[29610.247966] wlan0: authenticated
[29610.248665] wlan0: associate with a6:91:b1:57:5f:1f (try 1/3)
[29610.263447] wlan0: RX AssocResp from a6:91:b1:57:5f:1f (capab=0x11 status=0 aid=2)
[29610.290965] wlan0: associated
[29610.311792] wlan0: Limiting TX power to 23 (23 - 0) dBm as advertised by a6:91:b1:57:5f:1f
[29618.953752] usb 1-4: reset full-speed USB device number 3 using xhci_hcd
[32939.654654] usb 1-4: reset full-speed USB device number 3 using xhci_hcd
[32939.923358] usb 1-4: reset full-speed USB device number 3 using xhci_hcd
[34038.689679] [drm] Fence fallback timer expired on ring comp_1.2.0
[34102.588733] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34102.876750] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34103.161842] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34103.453628] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34103.741131] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34104.026511] amdgpu 0000:c1:00.0: [drm] REG_WAIT timeout 1us * 100000 tries - mpc2_assert_idle_mpcc line:481
[34114.320539] amdgpu 0000:c1:00.0: [drm] *ERROR* [CRTC:79:crtc-0] flip_done timed out
[34157.390843] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34157.680074] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34157.970496] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34158.261305] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34158.554552] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34159.337742] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34159.629745] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34159.923795] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34160.213526] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34160.504415] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34162.636763] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34162.879073] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34163.122439] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34163.365195] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34163.606390] amdgpu 0000:c1:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data
[34176.362317] usb 1-4: reset full-speed USB device number 3 using xhci_hcd
[34176.619921] usb 1-4: reset full-speed USB device number 3 using xhci_hcd
[iamnotmega@megaslaptop ~]$

all i have is this dmesg log

seth · 2025-07-21 19:41:28

Please use [code][/code] tags. Edit your post in this regard.

sudo journalctl -b | curl -F 'file=@-' 0x0.st

You can also access journals of previous posts

sudo journalctl -b -1 | curl -F 'file=@-' 0x0.st

the the one right before the current one

Arch Linux

#1 2025-07-21 07:05:42

Laptop screen turning gray randomly

#2 2025-07-21 08:14:55

Re: Laptop screen turning gray randomly

#3 2025-07-21 15:26:24

Re: Laptop screen turning gray randomly

#4 2025-07-21 15:38:28

Re: Laptop screen turning gray randomly

#5 2025-07-21 16:14:20

Re: Laptop screen turning gray randomly

#6 2025-07-21 19:41:28

Re: Laptop screen turning gray randomly

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