Highscreen DAC not recognized on Linux at boot only works after replug

yingzou · 2025-08-21 05:21:52

Hi everyone,

I recently bought a Highscreen USB audio DAC. When I connect it to my laptop via a USB Type-C port, the power indicator light turns on — even when the laptop is powered off.

If the DAC is already plugged in during boot, Linux shows the following errors in the boot log:

[    2.933999] usb 3-5: new high-speed USB device number 5 using xhci_hcd
[    3.375665] usb 3-5: string descriptor 0 read error: -75
[    3.375668] usb 3-5: New USB device found, idVendor=2454, idProduct=1297, bcdDevice= 0.01
[    3.375669] usb 3-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[    3.377235] usb 3-5: can't set config #1, error -71

After the system finishes booting, the DAC does not appear in the desktop volume control or audio settings. The only way to make it work is to unplug and re-plug the device, after which it is recognized and functions normally.

[   10.752487] usb 3-4: current rate 32896 is different from the runtime rate 48000
[   10.755282] usb 3-4: current rate 32896 is different from the runtime rate 48000
[   12.123233] sched_ext: BPF scheduler "lavd_1.0.15_x86_64_unknown_linux_gnu" enabled
[   13.776984] e1000e 0000:00:1f.6 eno2: NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
[   17.142483] usb 3-4: current rate 32896 is different from the runtime rate 48000
[   17.144960] usb 3-4: current rate 32896 is different from the runtime rate 48000
[   17.671310] nvme nvme0: using unchecked data buffer
[   17.682042] block nvme1n1: No UUID available providing old NGUID
[   19.043812] warning: `kdeconnectd' uses wireless extensions which will stop working for Wi-Fi 7 hardware; use nl80211
[   20.931781] usb 3-4: current rate 32896 is different from the runtime rate 48000
[   23.970970] usb 3-5: USB disconnect, device number 5
[   28.318079] usb 3-5: new high-speed USB device number 9 using xhci_hcd
[   28.745110] usb 3-5: New USB device found, idVendor=2454, idProduct=1297, bcdDevice= 0.01
[   28.745114] usb 3-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[   28.745115] usb 3-5: Product: Highscreen Truesound USB Audio
[   28.745116] usb 3-5: Manufacturer: Highscreen
[   28.745117] usb 3-5: SerialNumber: 20191209
[   28.885188] input: Highscreen Highscreen Truesound USB Audio as /devices/pci0000:00/0000:00:14.0/usb3/3-5/3-5:1.3/0003:2454:1297.000A/input/input36
[   28.936521] hid-generic 0003:2454:1297.000A: input,hidraw9: USB HID v1.00 Device [Highscreen Highscreen Truesound USB Audio] on usb-0000:00:14.0-5/input3

This happens consistently after every shutdown and reboot. I also have a USB docking station that shows a similar problem (details to be added later).

Has anyone experienced this issue before, or know how to resolve it? Any hints on whether it’s related to xhci_hcd quirks or power/reset handling would be appreciated.

Thanks in advance!

yingzou · 2025-08-21 05:25:09

normally be like

[    2.948003] usb 3-5: new high-speed USB device number 5 using xhci_hcd
[    3.123027] usb 3-5: device descriptor read/64, error -71
[    3.414442] usb 3-5: unable to read config index 0 descriptor/start: -71
[    3.414467] usb 3-5: can't read configurations, error -71
[    3.589003] usb 3-5: new high-speed USB device number 6 using xhci_hcd
[    3.783938] usb 3-5: unable to read config index 0 descriptor/all
[    3.783961] usb 3-5: can't read configurations, error -71
[    3.784036] usb usb3-port5: attempt power cycle

[    4.436058] usb 3-5: new high-speed USB device number 7 using xhci_hcd
[    4.468898] usb 3-5: unable to read config index 0 descriptor/all
[    4.468955] usb 3-5: can't read configurations, error -71
[    4.642255] usb 3-5: new high-speed USB device number 8 using xhci_hcd
[    4.664711] usb 3-5: unable to read config index 0 descriptor/all
[    4.664745] usb 3-5: can't read configurations, error -71
[    4.664919] usb usb3-port5: unable to enumerate USB device

yingzou · 2025-08-21 05:45:54

USB Docking Station (Genesys Logic hub inside)

[ 12.553131] usb 4-1: device not accepting address 2, error -62

[    4.689424] pcieport 10000:e0:06.2: can't derive routing for PCI INT B
[    4.689425] pcieport 10000:e0:06.2: PCI INT B: no GSI
[    4.689448] vmd 0000:00:0e.0: Bound to PCI domain 10000
[    4.695293] Key type psk registered
[    4.703484] nvme nvme0: pci function 10000:e1:00.0
[    4.703488] pci 10000:e0:06.0: can't derive routing for PCI INT D
[    4.703489] pci 10000:e0:06.0: PCI INT D: no GSI
[    4.703496] pci 10000:e0:06.0: can't derive routing for PCI INT A
[    4.703497] nvme 10000:e1:00.0: PCI INT A: not connected
[    4.703503] nvme nvme1: pci function 10000:e2:00.0
[    4.703508] pci 10000:e0:06.2: can't derive routing for PCI INT B
[    4.703509] pci 10000:e0:06.2: PCI INT B: no GSI
[    4.703514] pci 10000:e0:06.2: can't derive routing for PCI INT A
[    4.703514] nvme 10000:e2:00.0: PCI INT A: not connected
[    4.705371] nvme nvme0: D3 entry latency set to 10 seconds
[    4.709801] nvme nvme0: 20/0/0 default/read/poll queues
[    4.714653] nvme nvme1: allocated 40 MiB host memory buffer (10 segments).
[    4.720758] nvme nvme1: 8/0/0 default/read/poll queues
[    4.728859]  nvme0n1: p1 p2 p3 p4 p5 p6
[    4.732724]  nvme1n1: p1 p2 p3
[    6.713278] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[    9.273143] sched: DL replenish lagged too much
[   12.345347] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[   12.553131] usb 4-1: device not accepting address 2, error -62
[   12.940625] usb 4-1: new SuperSpeed USB device number 3 using xhci_hcd
[   12.962426] usb 4-1: New USB device found, idVendor=05e3, idProduct=0626, bcdDevice= 6.55
[   12.962430] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[   12.962430] usb 4-1: Product: USB3.1 Hub
[   12.962431] usb 4-1: Manufacturer: GenesysLogic
[   12.965295] hub 4-1:1.0: USB hub found
[   12.965709] hub 4-1:1.0: 4 ports detected
[   13.068130] usb 3-1: new high-speed USB device number 2 using xhci_hcd
[   13.199990] usb 3-1: New USB device found, idVendor=05e3, idProduct=0610, bcdDevice= 6.55
[   13.199995] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[   13.199996] usb 3-1: Product: USB2.1 Hub
[   13.199997] usb 3-1: Manufacturer: GenesysLogic
[   13.201397] hub 3-1:1.0: USB hub found
[   13.201786] hub 3-1:1.0: 4 ports detected
[   13.315141] usb 3-2: new full-speed USB device number 3 using xhci_hcd
[   13.440920] usb 3-2: New USB device found, idVendor=1915, idProduct=2340, bcdDevice= 1.01
[   13.440924] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[   13.440925] usb 3-2: Product: SA-SL01C
[   13.440925] usb 3-2: Manufacturer: Rawmtech
[   13.440926] usb 3-2: SerialNumber: 15515a8a9ec3b3cd

Although this doesn’t affect normal usage, the system hangs at this point during boot for a while

Last edited by yingzou (2025-08-21 06:16:06)

seth · 2025-08-21 07:32:52

make it work is to unplug and re-plug the device, after which it is recognized and functions normally

https://www.baeldung.com/linux/usb-device-reset-cli

When I connect it to my laptop via a USB Type-C port, the power indicator light turns on — even when the laptop is powered off.

Not all USB ports are made equal and on some systems you might also be able to control the behavior of (special) "Always On USB" in the UEFI.
What *might* happen is that the DAC powers on, attempts a handshake, fails (because there's no running system, just power supply) and gets stuck in that state.

The dock simply times out a couple of times, is it on the same USB port (which is always powered)?
Is the dock empty or are there any devices attached/built-in?

yingzou · 2025-08-22 02:04:48

seth wrote:

make it work is to unplug and re-plug the device, after which it is recognized and functions normally
https://www.baeldung.com/linux/usb-device-reset-cli
When I connect it to my laptop via a USB Type-C port, the power indicator light turns on — even when the laptop is powered off.
Not all USB ports are made equal and on some systems you might also be able to control the behavior of (special) "Always On USB" in the UEFI.
What *might* happen is that the DAC powers on, attempts a handshake, fails (because there's no running system, just power supply) and gets stuck in that state.
The dock simply times out a couple of times, is it on the same USB port (which is always powered)?
Is the dock empty or are there any devices attached/built-in?

Sorry, I misclicked just now — I meant to hit Reply but accidentally clicked Report instead.

I only found the ErP option in the BIOS that might be related, but enabling it sometimes causes my wireless card (iwlwifi) to stop working.

As for the dock, the issue happens whether it is empty or has devices connected.
I also noticed through my DAC that all USB ports are always powered, including the Thunderbolt port.
However, when the dock is connected to the Thunderbolt port, everything works normally.

seth · 2025-08-22 07:45:42

I meant to hit Reply but accidentally clicked Report instead.

Let's hope I won't get banned

wifi aside (is there btw a parallel windows installation?): does the ErP option have any impact on the DAC situation?

I also noticed through my DAC that all USB ports are always powered, including the Thunderbolt port.
However, when the dock is connected to the Thunderbolt port, everything works normally.

Is the DAC connected via the dock?
Have you tried it directly?

yingzou · 2025-08-22 09:28:32

seth wrote:

I meant to hit Reply but accidentally clicked Report instead.
Let's hope I won't get banned
wifi aside (is there btw a parallel windows installation?): does the ErP option have any impact on the DAC situation?
I also noticed through my DAC that all USB ports are always powered, including the Thunderbolt port.
However, when the dock is connected to the Thunderbolt port, everything works normally.
Is the DAC connected via the dock?
Have you tried it directly?

Enabling or disabling the ErP option doesn’t make any difference.
I also have a dual-boot with Windows, and when I tested the DAC under Windows I observed the same issue. So this might be related to the manufacturer or the motherboard itself?

The DAC is connected directly to the laptop’s USB port, not through the dock.

seth · 2025-08-22 13:51:37

I also have a dual-boot with Windows

Regardless of the DAC see the 3rd link below. Mandatory.
Disable it (it's NOT the BIOS setting!) and reboot windows and linux twice for voodo reasons.

So this might be related to the manufacturer or the motherboard itself?

Probably - does the DAC also get powered through the dock (w/o the system actually running)?

Arch Linux

#1 2025-08-21 05:21:52

Highscreen DAC not recognized on Linux at boot only works after replug

#2 2025-08-21 05:25:09

Re: Highscreen DAC not recognized on Linux at boot only works after replug

#3 2025-08-21 05:45:54

Re: Highscreen DAC not recognized on Linux at boot only works after replug

#4 2025-08-21 07:32:52

Re: Highscreen DAC not recognized on Linux at boot only works after replug

#5 2025-08-22 02:04:48

Re: Highscreen DAC not recognized on Linux at boot only works after replug

#6 2025-08-22 07:45:42

Re: Highscreen DAC not recognized on Linux at boot only works after replug

#7 2025-08-22 09:28:32

Re: Highscreen DAC not recognized on Linux at boot only works after replug

#8 2025-08-22 13:51:37

Re: Highscreen DAC not recognized on Linux at boot only works after replug

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