Laptop doesn't turn on after update

Mippy · 2025-09-02 18:30:04

For the past few versions of linux (16.6.2-4) I've been unable to update it without getting a black screen every time I turned on
Originally for 16.6.2 I got an "couldn't mount /boot" error or something similar to that but if I mounted it I would still be left with a black screen
I just assumed that if I waited it would eventually fix itself but this issue is still occurring and I'm unsure of the cause or any potential solution

Head_on_a_Stick · 2025-09-02 19:14:39

What is your graphics hardware & driver?

lspci -knn -d ::03xx

Mippy wrote:

Originally for 16.6.2 I got an "couldn't mount /boot" error or something similar to that but if I mounted it I would still be left with a black screen

Please provide more detail. What exactly did you see on the screen and what exactly did you type in to try & fix it? Do you still see that error message whenever you try to upgrade?

Mippy · 2025-09-02 23:40:18

Head_on_a_Stick wrote:

What is your graphics hardware & driver?
lspci -knn -d ::03xx
Mippy wrote:
Originally for 16.6.2 I got an "couldn't mount /boot" error or something similar to that but if I mounted it I would still be left with a black screen
Please provide more detail. What exactly did you see on the screen and what exactly did you type in to try & fix it? Do you still see that error message whenever you try to upgrade?

Well what I did was use arch-install and mount from /boot/efi instead of /boot which worked (ONLY when I updated 16.6.2) but I used timeshift to restore my laptop to a working state.
After getting it to mount I was just greeted with a black screen.
for 16.6.3 and 16.6.4 I updated I didn't get any error, just the black screen that I didn't know what to do with so I would turn off my laptop and restore it again.
I use a Zephyrous G14 (2024) with an RTX 4060 and I use the nvidia drivers

Mippy · 2025-09-03 05:59:26

 01:00.0 VGA compatible controller [0300]: NVIDIA Corporation AD107M [GeForce RTX 4060 Max-Q / Mobile] [10de:28e0] (rev a1)
	Subsystem: ASUSTeK Computer Inc. Device [1043:33a8]
	Kernel modules: nouveau
65:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] HawkPoint1 [1002:1900] (rev cb)
	Subsystem: ASUSTeK Computer Inc. Device [1043:33a8]
	Kernel driver in use: amdgpu
	Kernel modules: amdgpu

sorry I didn't see the command in the message

Head_on_a_Stick · 2025-09-03 06:09:56

Mippy wrote:

I use the nvidia drivers

Not according to the posted command output. I don't do NVIDIA though so you will have to wait for somebody who does.

seth · 2025-09-03 08:34:53

pacman -Qs 'kernel|nvidia'

Can you boot the multi-user.target after the compromising update? (2nd link below)

Mippy · 2025-09-03 19:27:22

$ pacman -Qs 'kernel|nvidia'
local/egl-gbm 1.1.2.1-1
    The GBM EGL external platform library
local/egl-wayland 4:1.1.20-1
    EGLStream-based Wayland external platform
local/egl-x11 1.0.3-1
    NVIDIA XLib and XCB EGL Platform Library
local/fuse3 3.17.1-1
    Interface for userspace programs to export a filesystem to the Linux kernel
local/iptables 1:1.8.11-2
    Linux kernel packet control tool (using legacy interface)
local/kmod 34.2-1
    Linux kernel module management tools and library
local/libdrm 2.4.125-1
    Userspace interface to kernel DRM services
local/libnetfilter_conntrack 1.0.9-2
    Library providing an API to the in-kernel connection tracking state table
local/libnfnetlink 1.0.2-2
    Low-level library for netfilter related kernel/userspace communication
local/libsysprof-capture 48.0-7
    Kernel based performance profiler - capture library
local/libvdpau 1.5-3
    Nvidia VDPAU library
local/libxnvctrl 580.76.05-1
    NVIDIA NV-CONTROL X extension
local/linux 6.16.1.arch1-1
    The Linux kernel and modules
local/linux-api-headers 6.16-1
    Kernel headers sanitized for use in userspace
local/linux-firmware-nvidia 20250808-1
    Firmware files for Linux - Firmware for NVIDIA GPUs and SoCs
local/mtdev 1.1.7-1
    A stand-alone library which transforms all variants of kernel MT events to the
    slotted type B protocol
local/nvidia 580.76.05-5
    NVIDIA kernel modules
local/nvidia-settings 580.76.05-1
    Tool for configuring the NVIDIA graphics driver
local/nvidia-utils 580.76.05-4
    NVIDIA drivers utilities
local/supergfxctl 5.2.7-2
    A utility for Linux graphics switching on Intel/AMD iGPU + nVidia dGPU laptops

I can try sometime later because I really need my laptop working at the moment so I can't attempt it right now

Last edited by Mippy (2025-09-03 19:28:02)

seth · 2025-09-03 19:31:41

For linux 6.16.1.arch1-1 you'll need nvidia 580.76.05-4 (I assume the lspci output is from the downgraded state?)

Mippy · 2025-09-03 20:41:04

seth wrote:

For linux 6.16.1.arch1-1 you'll need nvidia 580.76.05-4 (I assume the lspci output is from the downgraded state?)

One thing I forgot to add which makes me thing that linux won't boot at all is that the most recent time I did

sudo pacman -Syu

Before rebooting I trying running the command again incase and it would freeze/not work every time

Okay, maybe installing the latest version of nvida before -Syu'ing helped as the freeze issue didn't happen this time
the screen did remain black again but I was able to use arch-install to change the boot style like you asked, is there any solution that allows me to keep the graphic GUI startup?

Last edited by Mippy (2025-09-03 20:53:09)

seth · 2025-09-03 21:24:50

You /can/ boot the mutli-user-target no problem?
What's your graphical target?
Can you switch the TTY when it fails?
Does it help to delay it, https://bbs.archlinux.org/viewtopic.php … 7#p2259997 ?

Mippy · 2025-09-03 21:50:27

seth wrote:

You /can/ boot the mutli-user-target no problem?
What's your graphical target?
Can you switch the TTY when it fails?
Does it help to delay it, https://bbs.archlinux.org/viewtopic.php … 7#p2259997 ?

Yeah multi-user-target works completely, I'm not sure how to check my graphical target, but the default.target was graphic.target before I switched it.
I use lightdm so that may be related to the issue

seth · 2025-09-03 22:18:01

You're most likely hitting the referenced race condition, esp. w/ an nvidia GPU.
You should be able to switch the VT and restart lightdm or delay the lightdm start by a few seconds to escape the race.

Arch Linux

#1 2025-09-02 18:30:04

Laptop doesn't turn on after update

#2 2025-09-02 19:14:39

Re: Laptop doesn't turn on after update

#3 2025-09-02 23:40:18

Re: Laptop doesn't turn on after update

#4 2025-09-03 05:59:26

Re: Laptop doesn't turn on after update

#5 2025-09-03 06:09:56

Re: Laptop doesn't turn on after update

#6 2025-09-03 08:34:53

Re: Laptop doesn't turn on after update

#7 2025-09-03 19:27:22

Re: Laptop doesn't turn on after update

#8 2025-09-03 19:31:41

Re: Laptop doesn't turn on after update

#9 2025-09-03 20:41:04

Re: Laptop doesn't turn on after update

#10 2025-09-03 21:24:50

Re: Laptop doesn't turn on after update

#11 2025-09-03 21:50:27

Re: Laptop doesn't turn on after update

#12 2025-09-03 22:18:01

Re: Laptop doesn't turn on after update

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