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#1 2025-09-08 11:18:19

lemon4ik
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Registered: 2017-12-05
Posts: 52

[SOLVED] system going black screen

My system is macos and I use archlinux as a guest in vmware
I haven't updated the system for a long time
After remove remove old packet xf86-video-vmware and install https://aur.archlinux.org/packages/xf86-video-vmware from aur repositiry a have this problem. So now I can't login to system for enter any command.
How can I resolve this problem?

Last edited by lemon4ik (2025-09-10 16:02:46)

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#2 2025-09-08 14:47:02

twelveeighty
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Registered: 2011-09-04
Posts: 1,411

Re: [SOLVED] system going black screen

What exactly does "can't login to system" mean? Give us the exact error message. Boot Arch with systemd.unit=multi-user.target as a kernel parameter and log in as root. Then fully update the system, keeping in mind all the manual steps that may be required by reading the Arch Home page News.

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#3 2025-09-08 15:00:10

seth
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Re: [SOLVED] system going black screen

Don't ?
The driver won't work, this is why it got dropped into the AUR.

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#4 2025-09-08 15:13:37

lemon4ik
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Registered: 2017-12-05
Posts: 52

Re: [SOLVED] system going black screen

twelveeighty wrote:

Boot Arch with systemd.unit=multi-user.target as a kernel parameter and log in as root.

how to do it?

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#5 2025-09-08 15:14:51

seth
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#6 2025-09-08 15:51:10

lemon4ik
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Registered: 2017-12-05
Posts: 52

Re: [SOLVED] system going black screen

twelveeighty wrote:

What exactly does "can't login to system" mean?

https://streamable.com/yt6ekf

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#7 2025-09-09 09:42:33

lemon4ik
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Posts: 52

Re: [SOLVED] system going black screen

seth wrote:

I can't use terminal because can't login to system, pls see video

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#8 2025-09-09 09:50:44

seth
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Re: [SOLVED] system going black screen

You apply those at the bootloader, please see links.

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#9 2025-09-09 14:01:03

lemon4ik
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Registered: 2017-12-05
Posts: 52

Re: [SOLVED] system going black screen

seth wrote:

You apply those at the bootloader, please see links.

Is it so difficult for you to explain it clearly?

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#10 2025-09-09 14:26:27

twelveeighty
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Registered: 2011-09-04
Posts: 1,411

Re: [SOLVED] system going black screen

lemon4ik wrote:

Is it so difficult for you to explain it clearly?

Put in some effort and actually read the documentation that was linked to you. We're not here to hold your hand. If something isn't clear in the documentation, ask specific questions about it.

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#11 2025-09-10 07:10:46

lemon4ik
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Registered: 2017-12-05
Posts: 52

Re: [SOLVED] system going black screen

twelveeighty wrote:
lemon4ik wrote:

Is it so difficult for you to explain it clearly?

Put in some effort and actually read the documentation that was linked to you. We're not here to hold your hand. If something isn't clear in the documentation, ask specific questions about it.

I can't get access into the boot menu, I use systemd-boot, when I press the e key, nothing happens. The system boots as usual

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#12 2025-09-10 08:00:48

seth
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Re: [SOLVED] system going black screen

Mount the boot partition and edit the loader config from there (either to add the option or enable the editor)
You're btw. likely still able to switch to another VT (ctrl+alt+f3) anyway?

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#13 2025-09-10 15:54:24

lemon4ik
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Registered: 2017-12-05
Posts: 52

Re: [SOLVED] system going black screen

seth wrote:

Mount the boot partition and edit the loader config from there (either to add the option or enable the editor)
You're btw. likely still able to switch to another VT (ctrl+alt+f3) anyway?

Success, remove https://aur.archlinux.org/packages/xf86-video-vmware, but the mouse cursor is not visible, this problem appeared earlier after the update.
Now what video driver I need to use with vmware instead of xf86-video-vmware?

Last edited by lemon4ik (2025-09-10 15:55:17)

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#14 2025-09-10 16:07:20

seth
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Re: [SOLVED] system going black screen

Now what video driver I need to use with vmware instead of xf86-video-vmware?

None. You'd run the modesetting driver on top of the kms kernel module.

Is only the mouse cursor affected, X11 in general works?
=> Try https://man.archlinux.org/man/modesetting.4#Option

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#15 2025-09-10 16:15:53

lemon4ik
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Posts: 52

Re: [SOLVED] system going black screen

seth wrote:

Is only the mouse cursor affected, X11 in general works?

none, at the moment the "resize virtual machine to fit" doesn't work

Last edited by lemon4ik (2025-09-10 16:16:25)

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#16 2025-09-10 19:10:04

seth
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Re: [SOLVED] system going black screen

Ftr, was using the SWCursor necessary?

Wrt autofit, https://bbs.archlinux.org/viewtopic.php … 0#p2256900 (the thread went off the rails in various directions so ultimately remained unresolved but resulted in concerns about a missing/broken vmware tools package

pacman -Qikk open-vm-tools

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#17 2025-09-11 10:50:04

lemon4ik
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Registered: 2017-12-05
Posts: 52

Re: [SOLVED] system going black screen

seth wrote:

Ftr, was using the SWCursor necessary?

if I save file /etc/X11/xorg.conf.d/20-vmware.conf
with

Section "Device"
    Identifier "VMware Graphics"
    Driver "vmware"
    Option "SWCursor" "false"
EndSection

it's crash system(the same black screen)

seth wrote:
pacman -Qikk open-vm-tools

the output

Name            : open-vm-tools
Version         : 6:13.0.0-1
Description     : The Open Virtual Machine Tools (open-vm-tools) are the open
                  source implementation of VMware Tools
Architecture    : x86_64
URL             : https://github.com/vmware/open-vm-tools
Licenses        : LGPL-2.1-only
Groups          : None
Provides        : None
Depends On      : fuse3  icu  iproute2  libdnet  libmspack  libsigc++
                  libxcrypt  libcrypt.so=2-64  libxss  lsb-release  procps-ng
                  uriparser  which  xmlsec
Optional Deps   : gtkmm3: DnD/CP plugin [installed]
                  libxtst: DnD/CP, resolution set plugins [installed]
                  netctl: suspend-resume network state
                  networkmanager: suspend-resume network state [installed]
Required By     : None
Optional For    : None
Conflicts With  : None
Replaces        : None
Installed Size  : 4.70 MiB
Packager        : Christian Hesse <eworm@archlinux.org>
Build Date      : Thu Jun 19 11:53:49 2025
Install Date    : Sun Sep 7 20:54:07 2025
Install Reason  : Explicitly installed
Install Script  : No
Validated By    : Signature

warning: open-vm-tools: /etc/pam.d/vmtoolsd (Permissions mismatch)
backup file: open-vm-tools: /etc/pam.d/vmtoolsd (Modification time mismatch)
backup file: open-vm-tools: /etc/pam.d/vmtoolsd (Size mismatch)
backup file: open-vm-tools: /etc/pam.d/vmtoolsd (SHA256 checksum mismatch)
open-vm-tools: 326 total files, 1 altered file

Last edited by lemon4ik (2025-09-11 10:51:11)

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#18 2025-09-11 13:08:07

seth
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Re: [SOLVED] system going black screen

Not

Driver "vmware"

, but

 Driver "modesetting"

You just removed xf86-video-vmware because that driver will no longer work at all.

What happened to /etc/pam.d/vmtoolsd  ?

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#19 2025-09-11 18:48:17

lemon4ik
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Registered: 2017-12-05
Posts: 52

Re: [SOLVED] system going black screen

seth wrote:

Not

Driver "vmware"

, but

 Driver "modesetting"

can login, but the cursor doesn't seems but work as before.

You just removed xf86-video-vmware because that driver will no longer work at all.

yeah

What happened to /etc/pam.d/vmtoolsd  ?

  GNU nano 8.6                   /etc/pam.d/vmtoolsd                            
# This is a generic pam config file for open-vm-tools
# See https://kb.vmware.com/s/article/78251 for advice to use
# common authentication mechanisms.
auth       required         pam_shells.so
auth       sufficient       pam_unix.so shadow
auth       required         pam_unix_auth.so shadow
account    required         pam_shells.so
account    sufficient       pam_unix.so
account    required         pam_unix_acct.so

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#20 2025-09-11 19:30:18

seth
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Posts: 70,964

Re: [SOLVED] system going black screen

We should maybe first focus on the cursor thing, what does your Xorg log look like?
The cursor is "just" invisible but still triggers hover events etc?

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#21 2025-09-11 20:03:02

lemon4ik
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Registered: 2017-12-05
Posts: 52

Re: [SOLVED] system going black screen

seth wrote:

We should maybe first focus on the cursor thing, what does your Xorg log look like?

xorg log

The cursor is "just" invisible but still triggers hover events etc?

yeah

Last edited by lemon4ik (2025-09-11 20:03:42)

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#22 2025-09-11 20:48:01

seth
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Registered: 2012-09-03
Posts: 70,964

Re: [SOLVED] system going black screen

[    10.488] (**) modeset(0): Option "SWcursor" "false"

No, "true"

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#23 2025-09-12 20:17:09

lemon4ik
Member
Registered: 2017-12-05
Posts: 52

Re: [SOLVED] system going black screen

seth wrote:
[    10.488] (**) modeset(0): Option "SWcursor" "false"

No, "true"

fine, the cursor now is visible
Thank You! )

Last edited by lemon4ik (2025-09-12 20:19:34)

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#24 2025-09-12 20:32:11

seth
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Posts: 70,964

Re: [SOLVED] system going black screen

For the autofi feature,  see https://github.com/vmware/open-vm-tools/issues/630
Is vmware-user running ?

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#25 2025-09-12 20:51:09

lemon4ik
Member
Registered: 2017-12-05
Posts: 52

Re: [SOLVED] system going black screen

seth wrote:

Is vmware-user running ?

yeah running

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