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VictorSerge

Member

Registered: 2025-06-22

Posts: 6

Ricoh Universal Print: how to set up?

My new employer uses Ricoh Universal Print to mange network printers. I cannot work out how to get this set up on my Arch laptop (KDE desktop).

The instructions provided for Mac OS (closest to Arch I guess) are:

    Download the driver: RICOH IM C4500 PS
    Open the DMG and install the PKG file. Skip printer selection during installation.
    Open System Preferences/System Settings.
    Search for Printers & Scanners and click Add printer, scanner or fax.
    Right-click (or Control-click) the toolbar and choose Customise Toolbar....
    Drag Advanced to the toolbar and select it.
    From the Type dropdown, choose Internet Printing Protocol (https).
    Enter the URL: https://ipp.st-andrews.ac.uk/printers/queue-ricoh
    Name: Uniprint IPP
    Use: Select Software... and choose RICOH IM C4500 PS.
    Click OK, then Add.
    Send a test job to the printer and delete it once received. Setup is now complete.

I found a likely-looking PPD here: https://www.openprinting.org/printer/Ri … h-IM_C4500

But adding the printer using that PPD didn't work -- the test page is rejected.

I'm really at a loss how to go about even trouble-shooting this and moving forward. Any help much appreciated.

Lone_Wolf

Administrator

From: Netherlands, Europe

Registered: 2005-10-04

Posts: 14,837

Re: Ricoh Universal Print: how to set up?

Use: Select Software... and choose RICOH IM C4500 PS.

Try the PPD for Postscript-Ricoh (bottom of page)

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VictorSerge

Member

Registered: 2025-06-22

Posts: 6

Re: Ricoh Universal Print: how to set up?

Try the PPD for Postscript-Ricoh (bottom of page)

I've tried that now, and it didn't work. I also noticed it said that the printers should work with generic postscript PPD files. I've tried those, too. When I try to authenticate a job for release,  with username and password it doesn't work. Instead, bizarrely, the number of pages in the job is doubled and eventually the status message changes to "filter failed". From what I can tell, that does suggest a driver problem. But I'm not sure what other driver I can try...

Last edited by VictorSerge (2025-09-10 10:36:36)