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#1 2007-01-30 14:11:23

hrr
Member
From: Sweden/Denmark
Registered: 2007-01-30
Posts: 6

Made a Bug Report - now what?

Hi guys

I just had myself a bit of a complaint in the good ol' bug report system for the first time:

http://bugs.archlinux.org/task/6306

Naturally my problem was solved within minutes by another kind ARCHer. In this case by "Jan de Groot (JGC)".

Thanks Jan! smile

Now, Jan provided the solution for my two machines, and therefore I can happily move on knowing how to handle that particular problem.

But what about the bug report I made?

Who owns it?

Who is supposed to either write it off as one stupid ARCH user (me), and basically close and perhaps delete the bug report. Or else forward the bug to the relevant package maintainer?

What should I do at this point to be a nice ARCHer?

Kind regards,
Henning

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#2 2007-01-30 14:41:44

tomk
Forum Fellow
From: Ireland
Registered: 2004-07-21
Posts: 9,839

Re: Made a Bug Report - now what?

JGC is a member of the Arch development team. If he responded to your post, he will probably close it. If not, Romashka, the Arch bug-hunter, will do so. It won't be deleted. Either way, all you need to do is say thank you. smile

You give the impression that this may have been user error and not an actual bug, something I can't comment on with out the bug report number. If you want to avoid that in the future, I'd suggest asking here first, and/or the ML/IRC, before posting.

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#3 2007-01-30 15:05:03

hrr
Member
From: Sweden/Denmark
Registered: 2007-01-30
Posts: 6

Re: Made a Bug Report - now what?

Right, next time I'll ask first and shoot later. tongue

The Bug Report number was 6306, I you wish to see it.

I am under the impression it really is a bug, but who am I to know... roll

Thanks for explaining how we handle bug reports.


Henning

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#4 2007-01-30 15:35:08

tomk
Forum Fellow
From: Ireland
Registered: 2004-07-21
Posts: 9,839

Re: Made a Bug Report - now what?

OK, now that you've posted the report number, it appears that it is a bug. What will happen is that Romashka will assign it to the package maintainer, and you will be informed by email of any progress. You may also be asked to provide further details.

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#5 2007-02-01 23:42:00

Romashka
Forum Fellow
Registered: 2005-12-07
Posts: 1,054

Re: Made a Bug Report - now what?

It seems I didn't fully understand what caused that bug, but assigned it to maintainer.


to live is to die

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