Arch Linux

RezaHoss

Member

Registered: 2021-11-29

Posts: 31

GNOME freeze after login

A few hours ago, after pressing the ENTER key in GDM following password entry, GNOME's desktop appears but freezes! I cannot do anything. Sometimes there is no problem, of course. Before the problem, I did not update packages or do anything like it. I have a GTX 960m with the AUR 580-xx driver as Arch Wiki suggests. What could be the problem? The important note is that I did not update the system (pacman, yay, flatpak) before encountering the problem. I mean, if I had updated them, I would have been using the system without issues, and this problem appeared suddenly!

seth

Member

From: Won't reply 2 private help req

Registered: 2012-09-03

Posts: 75,664

Re: GNOME freeze after login

Did you change anything about the gnome configuration? The monitor settings? Scaling?
Some 3rd party extension?
Do you get this w/ a fresh user account?
Is this a hybrid graphics system?

Are there messages in the system journal after the frozen login?

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RezaHoss

Member

Registered: 2021-11-29

Posts: 31

Re: GNOME freeze after login

Did you change anything about the gnome configuration? The monitor settings? Scaling?
Some 3rd party extension?
Do you get this w/ a fresh user account?
Is this a hybrid graphics system?

Are there messages in the system journal after the frozen login?

Answer of the questions: No, there is nothing new.
About the `journalctl`: How should I check jounals related to GNOME?

seth

Member

From: Won't reply 2 private help req

Registered: 2012-09-03

Posts: 75,664

Re: GNOME freeze after login

Do you get this w/ a fresh user account?

Answer of the questions: No

Is that correct? You do not have this problem w/ a fresh account?

How should I check jounals related to GNOME?

"Not", switch the VT and then please post your complete system journal for the boot after the fozen login

sudo journalctl -b | curl -s -H "Accept: application/json, */*" --upload-file - 'https://paste.c-net.org/'

There's no saying whether this relates to gnome, the kernel or something entirely different.

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How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

RezaHoss

Member

Registered: 2021-11-29

Posts: 31

Re: GNOME freeze after login

Do you get this w/ a fresh user account?

Answer of the questions: No

Is that correct? You do not have this problem w/ a fresh account?

How should I check jounals related to GNOME?

"Not", switch the VT and then please post your complete system journal for the boot after the fozen login

sudo journalctl -b | curl -s -H "Accept: application/json, */*" --upload-file - 'https://paste.c-net.org/'

There's no saying whether this relates to gnome, the kernel or something entirely different.

Sorry I didn't understand this question's meaning. I meaned the previous questions.

I can't check the journals in the freezed session. When the session freezes, I wait for some minutes and then because the problem does not be solved poweroff it via the physical button.

Last edited by RezaHoss (Yesterday 06:30:18)

seth

Member

From: Won't reply 2 private help req

Registered: 2012-09-03

Posts: 75,664

Re: GNOME freeze after login

Sorry I didn't understand this question's meaning.

Create a new user and log in as that - see whether gnome also freezes.

When the session freezes, I wait for some minutes and then poweroff it via the physical button.

Avoid that at all costs! See whether you can simply switch the VT (ctrl+alt+f3) and in doubt reboot using https://wiki.archlinux.org/title/Keyboa … el_(SysRq) + REISUB (nb that you'll have to enable that first!)
In the latter case the journal of the previous boot will hopefully have been synced to disk.

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How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

RezaHoss

Member

Registered: 2021-11-29

Posts: 31

Re: GNOME freeze after login

Sorry I didn't understand this question's meaning.

Create a new user and log in as that - see whether gnome also freezes.

When the session freezes, I wait for some minutes and then poweroff it via the physical button.

Avoid that at all costs! See whether you can simply switch the VT (ctrl+alt+f3) and in doubt reboot using https://wiki.archlinux.org/title/Keyboa … el_(SysRq) + REISUB (nb that you'll have to enable that first!)
In the latter case the journal of the previous boot will hopefully have been synced to disk.

Ok! I will wait for the problem to appear. Then do what you said.