[SOLVED] Broken Anki after update.

Chaffing3854 · 2026-06-29 18:11:05

I have anki downloaded from extra and for some reason it's just stopped launching. Launching in terminal gave this "ImportError: libx265.so.215: cannot open shared object file: No such file or directory" while "pacman -Qi x265" shows that i have libx265.so=216-64 installed. Do i need to downgrade libx265 or wait for new anki update?

Last edited by Chaffing3854 (2026-06-30 12:49:48)

Lone_Wolf · 2026-06-29 21:53:24

Anki doesn't have a direct dependency on libx265 , so it's probably not anki itself that looks for libx265.so.215 .

Did you run pacman -Syu after installing anki ?
If not, run it now and check if that solves it.

Chaffing3854 · 2026-06-30 06:21:18

Yes i updated system. Still same error. Here's full log "
Python module truststore is not installed. System certificate store and custom SSL certificates may not work. See: https://github.com/ankitects/anki/issues/3016
Traceback (most recent call last):
File "/usr/bin/anki", line 5, in <module>
from aqt import run
File "/usr/lib/python3.14/site-packages/aqt/__init__.py", line 47, in <module>
from .package import _fix_win_taskbar_pinning
File "/usr/lib/python3.14/site-packages/aqt/package.py", line 16, in <module>
from aqt.progress import ProgressUpdate
File "/usr/lib/python3.14/site-packages/aqt/progress.py", line 10, in <module>
import aqt.forms
File "/usr/lib/python3.14/site-packages/aqt/forms/__init__.py", line 2, in <module>
from . import (
...<42 lines>...
)
File "/usr/lib/python3.14/site-packages/aqt/forms/about.py", line 1, in <module>
from _aqt.forms.about_qt6 import *
File "/usr/lib/python3.14/site-packages/_aqt/forms/about_qt6.py", line 10, in <module>
from aqt.utils import tr
File "/usr/lib/python3.14/site-packages/aqt/utils.py", line 31, in <module>
from aqt.qt import *
File "/usr/lib/python3.14/site-packages/aqt/qt/__init__.py", line 19, in <module>
from .qt6 import *
File "/usr/lib/python3.14/site-packages/aqt/qt/qt6.py", line 18, in <module>
from PyQt6.QtWebEngineCore import *
ImportError: libx265.so.215: cannot open shared object file: No such file or directory".

Last edited by Chaffing3854 (2026-06-30 06:21:35)

mithrial · 2026-06-30 07:23:47

It looks like you really did not update anki.

Lone_Wolf · 2026-06-30 09:37:26

Please post the output of

$ pacman -Qikk anki
$ type python

.

Chaffing3854 · 2026-06-30 11:15:42

$ pacman -Qikk anki
Name : anki
Version : 26.05-1
Description : A smart spaced repetition flashcard program
Architecture : x86_64
URL : https://apps.ankiweb.net/
Licenses : AGPL-3.0-or-later
Groups : None
Provides : None
Depends On : glibc libgcc python python-beautifulsoup4 python-decorator
python-distro python-flask python-flask-cors python-jsonschema
python-markdown python-orjson python-protobuf python-pyqt6
python-pyqt6-webengine python-pysocks python-requests
python-send2trash python-waitress qt6-multimedia qt6-svg sqlite
zstd
Optional Deps : lame: record sound [installed]
mpv: play sound. prefered over mplayer [installed]
mplayer: play sound
texlive-most: render LaTex in cards
Required By : None
Optional For : None
Conflicts With : None
Replaces : None
Installed Size : 47.29 MiB
Packager : Jonathan Grotelüschen <tippfehlr@archlinux.org>
Build Date : Wed 17 Jun 2026 01:38:55 AM +05
Install Date : Tue 30 Jun 2026 04:06:09 PM +05
Install Reason : Explicitly installed
Install Script : No
Validated By : Signature

anki: 1092 total files, 0 altered files
$ type python
python is /usr/bin/python

Lone_Wolf · 2026-06-30 12:15:05

That verfies anki has been updated and not changed. There's also no sign of another python install .

Please post pacman -Qi x265 output.

Create a fresh local user for testing and perform minimal configuration for it.
Does anki have the same issue when run with that user ?

Chaffing3854 · 2026-06-30 12:26:30

$ pacman -Qi x265
Name : x265
Version : 4.2-2
Description : Open Source H265/HEVC video encoder
Architecture : x86_64
URL : https://www.x265.org/
Licenses : GPL-2.0-or-later
Groups : None
Provides : libx265.so=216-64
Depends On : glibc libgcc libstdc++
Optional Deps : None
Required By : ffmpeg-obs ffmpeg4.4 libheif
Optional For : None
Conflicts With : None
Replaces : None
Installed Size : 21.38 MiB
Packager : Maxime Gauduin <alucryd@archlinux.org>
Build Date : Thu 18 Jun 2026 11:01:37 PM +05
Install Date : Mon 29 Jun 2026 11:07:58 PM +05
Install Reason : Installed as a dependency for another package
Install Script : No
Validated By : Signature
And on another user same problem. Will try another machine.

arojas · 2026-06-30 12:33:41

Rebuild your unsupported ffmpeg package

Chaffing3854 · 2026-06-30 12:48:49

Big thanks. I wouldn't figure it out all by myself.

WorMzy · 2026-06-30 12:49:32

Mod note: moving to AUR Issues.

Arch Linux

#1 2026-06-29 18:11:05

[SOLVED] Broken Anki after update.

#2 2026-06-29 21:53:24

Re: [SOLVED] Broken Anki after update.

#3 2026-06-30 06:21:18

Re: [SOLVED] Broken Anki after update.

#4 2026-06-30 07:23:47

Re: [SOLVED] Broken Anki after update.

#5 2026-06-30 09:37:26

Re: [SOLVED] Broken Anki after update.

#6 2026-06-30 11:15:42

Re: [SOLVED] Broken Anki after update.

#7 2026-06-30 12:15:05

Re: [SOLVED] Broken Anki after update.

#8 2026-06-30 12:26:30

Re: [SOLVED] Broken Anki after update.

#9 2026-06-30 12:33:41

Re: [SOLVED] Broken Anki after update.

#10 2026-06-30 12:48:49

Re: [SOLVED] Broken Anki after update.

#11 2026-06-30 12:49:32

Re: [SOLVED] Broken Anki after update.

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