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#1 2004-06-12 18:36:44

Bobonov
Member
From: Roma - Italy
Registered: 2003-05-07
Posts: 295

CUPS problem

I dunno each time I have a problem I do not find an appropriate pla to post the message.
So going back to the question.
My cups does not print anymore, before somebody say "hey idiot did yop plug the cable?" here is the situation
I use latest version of cups, foomati-*, ghostscript, gimp-print under kernel 2.6.6
The printer is a Epson 5700 and was working correctly untill I dunno 7/10 days ago. I do not use it all the day so I cant be more precise.
The cable is plugged the printer is on and it works fine. I tested 10 minutes ago under knopix with kernel 2.6.6 and under a Mandrake live CD.

I realy suspect that one of the above package has a problem and I think is ghostscript.
Here we go with the test I have done:
1) I tried under kernel 2.4
2) I downgraded the kernel to 2.6.3
3) I downgraded all the other package to release version

As you can see from the process gs keep on running

 1568 ?        00:00:00 cupsd
 1742 ?        00:00:00 foomatic-rip
 1743 ?        00:00:00 parallel
 1745 ?        00:00:00 foomatic-rip
 1746 ?        00:00:00 foomatic-rip
 1747 ?        00:00:00 sh
 1748 ?        00:05:59 gs
 1750 ?        00:00:00 sh
 1751 ?        00:00:00 cat
 1752 ?        00:00:00 hpijs

But no way the printer does not print.
From the cups log seem everything ok, even at debug2 level.
As you can see everithing starts (gs, filter etc. etc.) but gs seem to hangs waithing for something or better processing someting as you ca se fro top result

1748 daemon    19   0  9132 9128 3848 R 90.5  7.4   9:04.95 gs

I want to know if somebody else have similar problem

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#2 2004-06-12 19:29:28

Bobonov
Member
From: Roma - Italy
Registered: 2003-05-07
Posts: 295

Re: CUPS problem

Another interesting particular is that as soon as I kill gs the printer goes in error. So the connection works properly, I think is a gs problem.
But I tested it with a generic postscript file and works.

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#3 2004-06-12 22:56:01

sarah31
Member
From: Middle of Canada
Registered: 2002-08-20
Posts: 2,975
Website

Re: CUPS problem

did you restart the cups daemon after upgrading? alot of daemon  monitored function usually require a restart of the daemon after upgrade.

did you check that your setings were still intact (ie printcap, settings on the cups administation page etc.

i reinstalled arch recently and i had no issues with cups. (can't say the sme for transcode/xvidcore/avifile)


AKA uknowme

I am not your friend

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#4 2004-06-13 14:28:08

Bobonov
Member
From: Roma - Italy
Registered: 2003-05-07
Posts: 295

Re: CUPS problem

Yes I tied several test,  as I wrote I tried to downgrade the software as well restarted the wole system many time tring doing different test uder different kernel.
I am almost sure it is a gs problem, as I wrote it keep on running getting almost all the cpu time.
For sure it is not an hardware problem, the computer printed correctly under other live distribution, I made a test also with another usb printer with the same result, gs keep on running using almost all the cpu time.

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#5 2004-06-14 12:37:29

hkctr
Member
Registered: 2003-09-10
Posts: 26

Re: CUPS problem

Since you didn't mention it, I'd thought I'd ask.  You did configure cups with localhost:631 in your browser right?  Did the test print come out correctly?  What was the error message?

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#6 2004-06-14 12:54:02

Bobonov
Member
From: Roma - Italy
Registered: 2003-05-07
Posts: 295

Re: CUPS problem

I think is pretty clear that the cups does not give any error, (the part where I speak about cups log), simply it say that the job is processing.
the whole procedure hang at gs elaborating the document suking my cpu time.

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#7 2004-06-14 15:33:41

sarah31
Member
From: Middle of Canada
Registered: 2002-08-20
Posts: 2,975
Website

Re: CUPS problem

so recompile gs maybe? sometimes things just won't work unless you recompile them.  other than that maybe file a bug too.


AKA uknowme

I am not your friend

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#8 2004-06-14 17:24:36

Bobonov
Member
From: Roma - Italy
Registered: 2003-05-07
Posts: 295

Re: CUPS problem

Yes I think I am going to rebuild gs.
But unfortunatly I think I can't fill a bug entry, I do not have any element at this moment.
As soon as I find a solution I'll post a message.

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