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#1 2008-03-27 16:01:28

firewalker
Member
From: Hellas (Greece).
Registered: 2006-06-05
Posts: 552

[SOLVED] HPLIP problem (I can't print anymore)

I have psc_1210. Some days ago it was functioning normally. Today I tried to print but... Under CUPS I can see the printer and the jobs but it wont start printing. I tried hp-toolbox but as normal user it says

HP Linux Imaging and Printing System (ver. 2.8.2)
Testpage Print Utility ver. 5.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Using device: hp:/usb/psc_1200_series?serial=CN41HF50Z85H
error: Unable to communicate with device (code=12): hp:/usb/psc_1200_series?serial=CN41HF50Z85H
error: Unable to print to printer. Please check device and try again.

note: If an error occured, or the test page failed to print, refer to the HPLIP website
note: at: http://hplip.sourceforge.net for troubleshooting and support.

[firewalker@myhost ~]$ hp-toolbox

HP Linux Imaging and Printing System (ver. 2.8.2)
HP Device Manager ver. 11.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

warning: Reportlab not installed. Fax coverpages disabled.
warning: Please install version 2.0+ of Reportlab for coverpage support.
error: Unable to communicate with device (code=12): hp:/usb/psc_1200_series?serial=CN41HF50Z85H
warning: Device not found
error: Unable to communicate with device (code=12): hp:/usb/psc_1200_series?serial=CN41HF50Z85H
warning: Device not found

Running hp-toolbox as root can find the printer. But when i try to print a test page

HP Linux Imaging and Printing System (ver. 2.8.2)
HP Device Manager ver. 11.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

warning: Reportlab not installed. Fax coverpages disabled.
warning: Please install version 2.0+ of Reportlab for coverpage support.
lpr: Not allowed to print.
error: Print command failed with exit code 256!

I removed the printer an tried hp-setup. Everything went ok. It could detect the printer an install it normally. But I can't to print. The scanner works ok with kooka.

Any suggestions?

Last edited by firewalker (2008-03-27 18:29:35)


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#2 2008-03-27 16:19:32

kwidzin
Member
From: Gdansk, Poland
Registered: 2007-02-04
Posts: 26

Re: [SOLVED] HPLIP problem (I can't print anymore)

I had same problem. You must change permission to your usb device (/dev/bus/usb/00X/00X).

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#3 2008-03-27 17:05:11

firewalker
Member
From: Hellas (Greece).
Registered: 2006-06-05
Posts: 552

Re: [SOLVED] HPLIP problem (I can't print anymore)

I thought of that but... /dev/bus/ doesn't exist anymore. Maybe because of the udev's update. Does it exist in your system?


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#4 2008-03-27 18:12:17

kwidzin
Member
From: Gdansk, Poland
Registered: 2007-02-04
Posts: 26

Re: [SOLVED] HPLIP problem (I can't print anymore)

Yes, my Photosmart printer is /dev/bus/usb/003/002 and I running udev-119-1.

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#5 2008-03-27 18:28:02

firewalker
Member
From: Hellas (Greece).
Registered: 2006-06-05
Posts: 552

Re: [SOLVED] HPLIP problem (I can't print anymore)

Ok, found the problem. I was using the old kernel 26 viper. It seems it isn't compatible with the latest udev etc. Booting with the stock kernel solved the problem. Thanks you very much.

Last edited by firewalker (2008-03-27 18:28:50)


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