[SOLVED] External (USB) harddisk problem after upgrade.

daemon76 · 2009-10-15 13:17:17

Hi. I have a strange problem. I have an external harddisk, and I can use it until last kernel update. After kernel 2.6.31 update, it can not be seen in /dev, and I can not monunt it. Strange thing is that, another distro can see and mount it. Please help. Thanks in advance..ED]

Last edited by daemon76 (2010-03-16 10:57:14)

rostved · 2009-10-15 16:48:23

I have the same problem after upgrading to 2.6.31

The following lines show up in `dmesg` when plugging in my USB drive:

usb 2-5: new high speed USB device using ehci_hcd and address 9
usb 2-5: configuration #1 chosen from 1 choice
scsi10 : SCSI emulation for USB Mass Storage devices
usb-storage: device found at 9
usb-storage: waiting for device to settle before scanning
scsi 10:0:0:0: Direct-Access     SAMSUNG  HM250JI               PQ: 0 ANSI: 2 CCS
sd 10:0:0:0: Attached scsi generic sg5 type 0
usb-storage: device scan complete
sd 10:0:0:0: [sdf] 488397168 512-byte logical blocks: (250 GB/232 GiB)
sd 10:0:0:0: [sdf] Write Protect is off
sd 10:0:0:0: [sdf] Mode Sense: 34 00 00 00
sd 10:0:0:0: [sdf] Assuming drive cache: write through
sd 10:0:0:0: [sdf] Assuming drive cache: write through
 sdf: sdf1
sd 10:0:0:0: [sdf] Assuming drive cache: write through
sd 10:0:0:0: [sdf] Attached SCSI disk
usb 2-5: reset high speed USB device using ehci_hcd and address 9
usb 2-5: device descriptor read/64, error -71
usb 2-5: device descriptor read/64, error -71
usb 2-5: reset high speed USB device using ehci_hcd and address 9
usb 2-5: device descriptor read/64, error -71
usb 2-5: device descriptor read/64, error -71
usb 2-5: reset high speed USB device using ehci_hcd and address 9
usb 2-5: device not accepting address 9, error -71
usb 2-5: reset high speed USB device using ehci_hcd and address 9
usb 2-5: device not accepting address 9, error -71
usb 2-5: USB disconnect, address 9
usb 2-5: new high speed USB device using ehci_hcd and address 10
usb 2-5: device descriptor read/64, error -71
usb 2-5: device descriptor read/64, error -71
usb 2-5: new high speed USB device using ehci_hcd and address 11
usb 2-5: device descriptor read/64, error -71
usb 2-5: device descriptor read/64, error -71
usb 2-5: new high speed USB device using ehci_hcd and address 12
usb 2-5: device not accepting address 12, error -71
usb 2-5: new high speed USB device using ehci_hcd and address 13
usb 2-5: device not accepting address 13, error -71
hub 2-0:1.0: unable to enumerate USB device on port 5
usb 7-1: new full speed USB device using uhci_hcd and address 10
usb 7-1: device descriptor read/64, error -71
usb 7-1: device descriptor read/64, error -71
usb 7-1: new full speed USB device using uhci_hcd and address 11
usb 7-1: device descriptor read/64, error -71
usb 7-1: device descriptor read/64, error -71
usb 7-1: new full speed USB device using uhci_hcd and address 12
usb 7-1: device not accepting address 12, error -71
usb 7-1: new full speed USB device using uhci_hcd and address 13
usb 7-1: device not accepting address 13, error -71
hub 7-0:1.0: unable to enumerate USB device on port 1

new2arch · 2009-10-15 18:36:12

I have the same problem. USB sticks, cameras aren't properly detected anymore.

I thought it was the new kernel 2.6.31.4-1 that caused the problem, but downgrading to 2.6.30 doesn't help.

I get this error message when I plug in an USB:

failed to mount "corsair"

mount: wrong fs t ype, bad option, bad superblock on /dev/sdb1,
missing codepage or helper program etc etc

Dmesg output:

Initializing USB Mass Storage driver...
scsi4 : SCSI emulation for USB Mass Storage devices
usbcore: registered new interface driver usb-storage
USB Mass Storage support registered.
usb-storage: device found at 4
usb-storage: waiting for device to settle before scanning
scsi 4:0:0:0: Direct-Access Corsair Voyager Mini 0.00 PQ: 0 ANSI: 2
sd 4:0:0:0: Attached scsi generic sg2 type 0
usb-storage: device scan complete
sd 4:0:0:0: [sdb] 15794176 512-byte logical blocks: (8.08 GB/7.53 GiB)
sd 4:0:0:0: [sdb] Write Protect is off
sd 4:0:0:0: [sdb] Mode Sense: 00 00 00 00
sd 4:0:0:0: [sdb] Assuming drive cache: write through
sd 4:0:0:0: [sdb] Assuming drive cache: write through
sdb: sdb1
sd 4:0:0:0: [sdb] Assuming drive cache: write through
sd 4:0:0:0: [sdb] Attached SCSI removable disk
VFS: Can't find an ext2 filesystem on dev sdb1.

There were a bunch of packages in today's pacman -Syu, the culprit must be among those but which one?

[2009-10-15 19:05] upgraded glib2 (2.20.4-1 -> 2.22.2-1)
[2009-10-15 19:05] upgraded atk (1.26.0-1 -> 1.28.0-1)
[2009-10-15 19:05] installed eggdbus (0.5-1)
[2009-10-15 19:05] installed polkit (0.94-1)
[2009-10-15 19:05] upgraded consolekit (0.3.0-5 -> 0.3.1-1)
[2009-10-15 19:05] upgraded curl (7.19.6-1 -> 7.19.6-2)
[2009-10-15 19:05] upgraded dhcpcd (5.1.0-1 -> 5.1.1-1)
[2009-10-15 19:05] upgraded libsoup (2.26.3-1 -> 2.28.0-1)
[2009-10-15 19:05] upgraded pango (1.24.5-1 -> 1.26.0-1)
[2009-10-15 19:05] upgraded libcups (1.3.11-1 -> 1.4.1-1)
[2009-10-15 19:05] upgraded gtk2 (2.16.5-1 -> 2.18.2-1)
[2009-10-15 19:05] upgraded gconf (2.26.2-3 -> 2.28.0-1)
[2009-10-15 19:05] upgraded gnome-keyring (2.26.3-1 -> 2.28.0-1)
[2009-10-15 19:05] installed libsoup-gnome (2.28.0-1)
[2009-10-15 19:05] upgraded libgweather (2.26.2.1-1 -> 2.28.0-1)
[2009-10-15 19:05] upgraded libbonobo (2.24.1-1 -> 2.24.2-1)
[2009-10-15 19:05] upgraded evolution-data-server (2.26.3-2 -> 2.28.0-1)
[2009-10-15 19:05] upgraded exiv2 (0.18-1 -> 0.18.2-1)
[2009-10-15 19:05] upgraded gtksourceview2 (2.6.2-1 -> 2.8.1-1)
[2009-10-15 19:05] upgraded pygobject (2.18.0-1 -> 2.20.0-1)
[2009-10-15 19:05] upgraded pygtk (2.14.1-4 -> 2.16.0-1)
[2009-10-15 19:05] upgraded pygtksourceview2 (2.6.0-1 -> 2.8.0-1)
[2009-10-15 19:05] upgraded gedit (2.26.3-1 -> 2.28.0-1)
[2009-10-15 19:05] upgraded ghostscript (8.70-1 -> 8.70-2)
[2009-10-15 19:05] upgraded libsigc++2.0 (2.2.3-1 -> 2.2.4.2-1)
[2009-10-15 19:05] upgraded glibmm (2.20.1-1 -> 2.22.1-1)
[2009-10-15 19:05] upgraded gmime (2.2.21-1 -> 2.4.10-1)
[2009-10-15 19:05] upgraded gnome-desktop (2.26.3-1 -> 2.28.0-1)
[2009-10-15 19:05] upgraded gnome-doc-utils (0.16.1-1 -> 0.18.0-1)
[2009-10-15 19:05] upgraded gnome-icon-theme (2.26.0-1 -> 2.28.0-1)
[2009-10-15 19:06] upgraded gnome-menus (2.26.2-1 -> 2.28.0.1-1)
[2009-10-15 19:06] upgraded libwnck (2.26.2-1 -> 2.28.0-1)
[2009-10-15 19:06] upgraded tdb (3.3.7-1 -> 3.3.8-1)
[2009-10-15 19:06] upgraded smbclient (3.3.7-2 -> 3.3.8-1)
[2009-10-15 19:06] upgraded gnome-vfs (2.24.1-2 -> 2.24.2-1)
[2009-10-15 19:06] upgraded libgnome (2.26.0-2 -> 2.28.0-1)
[2009-10-15 19:06] upgraded libbonoboui (2.24.1-1 -> 2.24.2-1)
[2009-10-15 19:06] upgraded libgnomeui (2.24.1-1 -> 2.24.2-1)
[2009-10-15 19:06] upgraded gnome-panel (2.26.3-1 -> 2.28.0-1)
[2009-10-15 19:06] upgraded libgtop (2.26.1-1 -> 2.28.0-1)
[2009-10-15 19:06] upgraded pangomm (2.24.0-1 -> 2.26.0-1)
[2009-10-15 19:06] upgraded gtkmm (2.16.0-1 -> 2.18.2-1)
[2009-10-15 19:06] upgraded gnome-system-monitor (2.26.2-1 -> 2.28.0-1)
[2009-10-15 19:06] upgraded vte (0.20.5-1 -> 0.22.2-1)
[2009-10-15 19:06] upgraded gnome-terminal (2.26.3.1-1 -> 2.28.0-1)
[2009-10-15 19:06] upgraded gzip (1.3.12-6 -> 1.3.13-1)
[2009-10-15 19:06] upgraded imagemagick (6.5.6.1-1 -> 6.5.6.10-1)
[2009-10-15 19:06] upgraded iptables (1.4.4-1 -> 1.4.5-1)
[2009-10-15 19:06] upgraded kdelibs (4.3.2-3 -> 4.3.2-4)

KoS · 2009-10-15 20:12:06

The same here.
I've just upgraded and can not mount the USB HDD anymore. First I got frightened that my external HDD died, but luckily found this thread.

Hoping for a quick fix.

testube_babies · 2009-10-15 20:23:40

I was just about to post the same issue. I have three external drives, and only one of them presents this problem.

There are lot's of "usb 1-5.2: device not accepting address 8, error -71" in dmesg.log

If it could possibly make a difference, the two drives I have that work are IDE->USB and the one that doesn't is SATA->USB.

testube_babies · 2009-10-15 20:32:13

Solution (for me at least):

Upgrading to the latest version of libatasmart solved the problem for me. Get it from AUR or wait until it's pushed to [extra].
http://aur.archlinux.org/packages.php?ID=28222

daemon76 · 2009-10-16 06:39:54

Yes. Upgrading libatasmart package solves my problem too. Thanks.

KoS · 2009-10-16 08:24:48

I can only find the libatasmart-git package in AUR. The link to the aur package (provided by testube_babies) also does not work. Strange...
I will try to build the newer libatasmart package with ABS.

Update: after building libatasmart 0.15 with ABS (copying the PKGBUILD for 0.14 and modifying the version and the checksum) the USB HDD works well! Thanks for the hint!

Last edited by KoS (2009-10-16 08:57:24)

new2arch · 2009-10-16 15:26:21

I've found that changing the vfat into auto in fstab does the trick, at least for me:

/dev/sdb1 /mnt/usbstick auto rw,noauto,async,user 0 0

sessy · 2009-10-17 11:34:32

Installing libatasmart-git from AUR fixed this issue for me (500Gb ext3 external HD). Putting auto in fstab did not help.

Last edited by sessy (2009-10-17 11:35:56)

ozar · 2009-10-17 15:29:59

new2arch wrote:

I've found that changing the vfat into auto in fstab does the trick, at least for me:
/dev/sdb1 /mnt/usbstick auto rw,noauto,async,user 0 0

That's the way mine is setup and they all worked, but I still had some strange issues with them so I reverted to an older kernel and all works properly again.

aditya.shevade · 2009-10-18 09:23:17

sessy wrote:

Installing libatasmart-git from AUR fixed this issue for me

Same here. Just upgrade the package. This issue is there for Ubuntu as well. My friend was telling me about it.

TaylanUB · 2009-10-18 13:45:39

http://bbs.archlinux.org/viewtopic.php?id=82508

(Solution summed up in last post.)

I hope that helps! Seems to be related.

daemon76 · 2009-10-19 07:33:11

First I can not mount my USB HD. I have tried bot git and ABS version, both worked. Now I can mount (automatically in Gnome) USB HD. However, it is mount as read only . Anybody else having similar issue?

No. It is not mount as read only. But having problem with codepage. I have been using UTF-8 in ntfs, now it seems I can't

Last edited by daemon76 (2009-10-19 07:39:47)

TaylanUB · 2009-10-19 14:35:27

I think you have to install ntfs-3g to write on NTFS.

Although yesterday it caused Win XP to force a disk check on startup. (Long enough to be unacceptable on each boot.)
And it's NOT even the partition Windows is installed on.
And i had only renamed some files.
Still have to look into that...

Arch Linux

#1 2009-10-15 13:17:17

[SOLVED] External (USB) harddisk problem after upgrade.

#2 2009-10-15 16:48:23

Re: [SOLVED] External (USB) harddisk problem after upgrade.

#3 2009-10-15 18:36:12

Re: [SOLVED] External (USB) harddisk problem after upgrade.

#4 2009-10-15 20:12:06

Re: [SOLVED] External (USB) harddisk problem after upgrade.

#5 2009-10-15 20:23:40

Re: [SOLVED] External (USB) harddisk problem after upgrade.

#6 2009-10-15 20:32:13

Re: [SOLVED] External (USB) harddisk problem after upgrade.

#7 2009-10-16 06:39:54

Re: [SOLVED] External (USB) harddisk problem after upgrade.

#8 2009-10-16 08:24:48

Re: [SOLVED] External (USB) harddisk problem after upgrade.

#9 2009-10-16 15:26:21

Re: [SOLVED] External (USB) harddisk problem after upgrade.

#10 2009-10-17 11:34:32

Re: [SOLVED] External (USB) harddisk problem after upgrade.

#11 2009-10-17 15:29:59

Re: [SOLVED] External (USB) harddisk problem after upgrade.

#12 2009-10-18 09:23:17

Re: [SOLVED] External (USB) harddisk problem after upgrade.

#13 2009-10-18 13:45:39

Re: [SOLVED] External (USB) harddisk problem after upgrade.

#14 2009-10-19 07:33:11

Re: [SOLVED] External (USB) harddisk problem after upgrade.

#15 2009-10-19 14:35:27

Re: [SOLVED] External (USB) harddisk problem after upgrade.

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