Arch Linux

djg1971

Member

Registered: 2008-09-11

Posts: 212

cannot print using evince pdf viewer

i've been away from my system for ~ 2 wks.  just did a full system upgrade, and notice that i cannot print a pdf file using evince. 

pdf files load and view fine, and when i try to print a window pops up which shows available network printers correctly, however the window is unresponsive to the mouse, and evince effectively hangs from that point forward. 

evince itself was not upgraded during the time i was away, so i'm assuming the problem lies somewhere else.

does anyone know what the problem is, and/or whether it is likely to be fixed relatively soon?

since i run a 64-bit system i have assumed evince is my best choice for a pdf viewer utility - perhaps there is something better?

(forgot cups error log entry...)  here is /var/log/cups/error_log:

W [23/Feb/2010:01:42:08 -0500] update_cups_browse: Garbled browse packet - ÞÉ¿
W [23/Feb/2010:01:42:11 -0500] update_cups_browse: Garbled browse packet - ÞÉ¿
W [23/Feb/2010:01:42:14 -0500] update_cups_browse: Garbled browse packet - ÞÉ¿
W [23/Feb/2010:01:42:17 -0500] update_cups_browse: Garbled browse packet - ÞÉ¿
E [23/Feb/2010:12:03:31 -0500] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not s
upported
E [23/Feb/2010:12:15:58 -0500] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not s
upported

Last edited by djg1971 (2010-02-23 18:22:29)

siriusb

Member

From: Hungary

Registered: 2010-01-01

Posts: 422

Re: cannot print using evince pdf viewer

I strongly suspect that you missed the following message from pacman :

>>please run /usr/sbin/cups-genppdupdate
>>and restart cups deamon

djg1971

Member

Registered: 2008-09-11

Posts: 212

Re: cannot print using evince pdf viewer

hmm.  that message is not in /var/log/pacman.log, and in any case /usr/sbin/cups-genppdupdate is not present on my system.  where does one get it?  sounds like i might be missing an entire package(?).

siriusb

Member

From: Hungary

Registered: 2010-01-01

Posts: 422

Re: cannot print using evince pdf viewer

I used this to install cups: http://wiki.archlinux.org/index.php/Cups
Also check that your mirror is up to date. Did you do a full upgrade, pacman -Syu? Maybe you should run a pacman -Syy, then a pacman -Syu again.

djg1971

Member

Registered: 2008-09-11

Posts: 212

Re: cannot print using evince pdf viewer

well, printing was working fine as of a week or so ago.  i print exclusively over a LAN.  this morning i did a full pacman -Syu (actually powerpill -Syu) using an up-to-date mirror.  though as i mentioned cups was not upgraded.  it is not that i cannot print, just that things like evince, which pop up a gui window when one is trying to print, hang up the application and therefore cannot do anything, including print.

here is a list of all the packages that were upgraded this morning.  not sure if it will help anyone figure out what happened:

[2010-02-23 11:57] synchronizing package lists
[2010-02-23 12:01] synchronizing package lists
[2010-02-23 12:04] synchronizing package lists
[2010-02-23 12:08] starting full system upgrade
[2010-02-23 12:09] removed klibc-udev (141-3)
[2010-02-23 12:09] removed klibc-module-init-tools (3.8-1)
[2010-02-23 12:09] removed klibc-kbd (1.15.20080312-10)
[2010-02-23 12:09] removed klibc-extras (2.5-4)
[2010-02-23 12:09] removed klibc (1.5.15-3)
[2010-02-23 12:09] upgraded aria2 (1.8.2-1 -> 1.8.3-1)
[2010-02-23 12:09] upgraded babl (0.1.0-1 -> 0.1.2-1)
[2010-02-23 12:09] upgraded bluez (4.60-1 -> 4.61-1)
[2010-02-23 12:09] upgraded gstreamer0.10 (0.10.25-1 -> 0.10.26-1)
[2010-02-23 12:09] upgraded libusb (0.1.12-3 -> 0.1.12-4)
[2010-02-23 12:09] upgraded udev (151-2 -> 151-3)
[2010-02-23 12:09] upgraded gstreamer0.10-base (0.10.25-1 -> 0.10.26-1)
[2010-02-23 12:09] upgraded gstreamer0.10-base-plugins (0.10.25-1 -> 0.10.26-1)
[2010-02-23 12:09] upgraded brasero (2.28.3-1 -> 2.28.3-2)
[2010-02-23 12:09] upgraded device-mapper (2.02.60-2 -> 2.02.60-3)
[2010-02-23 12:09] upgraded cryptsetup (1.1.0-1 -> 1.1.0-2)
[2010-02-23 12:09] upgraded diffutils (2.8.1-6 -> 2.9-1)
[2010-02-23 12:09] upgraded epiphany (2.28.2-1 -> 2.28.2-2)
[2010-02-23 12:09] warning: /etc/ld.so.conf installed as /etc/ld.so.conf.pacnew
[2010-02-23 12:09] upgraded filesystem (2010.01-1 -> 2010.02-3)
[2010-02-23 12:09] upgraded gtk2 (2.18.6-1 -> 2.18.7-1)
[2010-02-23 12:09] upgraded flashplugin (10.0.42.34-1 -> 10.0.45.2-1)
[2010-02-23 12:09] upgraded zlib (1.2.3.7-2 -> 1.2.3.8-1)
[2010-02-23 12:09] upgraded freetype2 (2.3.11-1 -> 2.3.12-1)
[2010-02-23 12:09] upgraded fuse (2.8.1-1 -> 2.8.3-1)
[2010-02-23 12:09] upgraded gegl (0.1.0-2 -> 0.1.2-1)
[2010-02-23 12:09] upgraded ghostscript (8.70-4 -> 8.71-1)
[2010-02-23 12:09] upgraded gimp (2.6.8-2 -> 2.6.8-3)
[2010-02-23 12:09] upgraded git (1.6.6.1-1 -> 1.7.0-1)
[2010-02-23 12:09] upgraded gnome-mplayer (0.9.9-1 -> 0.9.9-2)
[2010-02-23 12:09] upgraded gnome-screensaver (2.28.1-1 -> 2.28.3-1)
[2010-02-23 12:09] upgraded gstreamer0.10-good (0.10.17-2 -> 0.10.18-1)
[2010-02-23 12:09] upgraded wavpack (4.60.0-1 -> 4.60.1-1)
[2010-02-23 12:09] upgraded gstreamer0.10-good-plugins (0.10.17-2 -> 0.10.18-1)
[2010-02-23 12:09] Create gvim related symlinks...
[2010-02-23 12:09] Updating vi help tags...done.
[2010-02-23 12:09] upgraded vim (7.2.266-1 -> 7.2.368-3)
[2010-02-23 12:09] Create gvim related symlinks...
[2010-02-23 12:09] Updating desktop and mime database...
[2010-02-23 12:09] Updating vim help tags...done.
[2010-02-23 12:09] upgraded gvim (7.2.266-2 -> 7.2.368-3)
[2010-02-23 12:09] upgraded imagemagick (6.5.9.0-2 -> 6.5.9.5-1)
[2010-02-23 12:09] upgraded iputils (20071127-2 -> 20100214-1)
[2010-02-23 12:09] installed mkinitcpio-busybox (1.15.3-5)
[2010-02-23 12:09] upgraded which (2.20-1 -> 2.20-2)
[2010-02-23 12:09] upgraded mkinitcpio (0.5.30-1 -> 0.6.3-1)
[2010-02-23 12:09] upgraded libarchive (2.7.1-1 -> 2.8.0-1)
[2010-02-23 12:09] upgraded libcdaudio (0.99.12-3 -> 0.99.12-4)
[2010-02-23 12:09] upgraded libdrm (2.4.17-3 -> 2.4.18-2)
[2010-02-23 12:09] upgraded libdvdnav (4.1.3-1 -> 4.1.3-2)
[2010-02-23 12:09] upgraded lvm2 (2.02.60-2 -> 2.02.60-3)
[2010-02-23 12:09] upgraded mdadm (3.1.1-1 -> 3.1.1-2)
[2010-02-23 12:09] upgraded musicbrainz (2.1.5-2 -> 2.1.5-3)
[2010-02-23 12:09] upgraded nano (2.2.2-1 -> 2.2.3-1)
[2010-02-23 12:09] upgraded netcfg (2.2.1-1 -> 2.5.2-1)
[2010-02-23 12:09] upgraded tcp_wrappers (7.6-10 -> 7.6-11)
[2010-02-23 12:09] upgraded nfs-utils (1.2.1-3 -> 1.2.2-1)
[2010-02-23 12:09] upgraded nspr (4.8.2-1 -> 4.8.3-1)
[2010-02-23 12:10] upgraded nvidia (190.53-3 -> 190.53-4)
[2010-02-23 12:10] installed beanshell (2.0b4-1)
[2010-02-23 12:10] installed saxon (9.2.0.2-1)
[2010-02-23 12:10] installed vigra (1.6.0-2)
[2010-02-23 12:10] installed libgraphite (2.3.1-1)
[2010-02-23 12:10] installed hyphen (2.4-1)
[2010-02-23 12:10] installed lpsolve (5.5.0.15-1)
[2010-02-23 12:10] installed libmspack (0.0.20060920alpha-1)
[2010-02-23 12:10] installed lucene (3.0.0-1)
[2010-02-23 12:10]  * check /etc/profile.d/openoffice.sh, then relogin or "source" the file
[2010-02-23 12:10]  * see http://wiki.archlinux.org/index.php/Openoffice
[2010-02-23 12:10]    how to use extensions, e.g. for spell checking
[2010-02-23 12:10]    see /usr/lib/openoffice/share/extension/install what
[2010-02-23 12:10]    is shipped with this package
[2010-02-23 12:10]  * make sure you have installed a ttf font (ttf-dejavu recommended)
[2010-02-23 12:10] upgraded openoffice-base (3.1.1-3 -> 3.2.0-1)
[2010-02-23 12:10] upgraded openvpn (2.1_rc20-1 -> 2.1.1-1)
[2010-02-23 12:10] upgraded pciutils (3.1.6-1 -> 3.1.7-1)
[2010-02-23 12:10] upgraded perl-xyne-common (2010.02.09.2-1 -> 2010.02.11.1-1)
[2010-02-23 12:10] upgraded perl-xyne-arch (2010.02.10.4-1 -> 2010.02.18.1-1)
[2010-02-23 12:10] upgraded pixman (0.16.4-1 -> 0.16.6-1)
[2010-02-23 12:10] upgraded ppp (2.4.4-9 -> 2.4.5-1)
[2010-02-23 12:10] upgraded qt (4.6.1-1 -> 4.6.2-1)
[2010-02-23 12:10] upgraded qt3 (3.3.8-14 -> 3.3.8-15)
[2010-02-23 12:10] upgraded raptor (1.4.20-1 -> 1.4.21-1)
[2010-02-23 12:10] upgraded rasqal (0.9.17-1 -> 0.9.19-1)
[2010-02-23 12:10] >>> The kernel-mode plugin has a new place.
[2010-02-23 12:10] >>> It's now located under /usr/lib/rp-pppoe/rp-pppoe.so
[2010-02-23 12:10] >>> Change LINUX_PLUGIN to the new path in your /etc/ppp/pppoe.conf
[2010-02-23 12:10] upgraded rp-pppoe (3.10-2 -> 3.10-4)
[2010-02-23 12:10] upgraded sudo (1.7.2p2-1 -> 1.7.2p3-1)
[2010-02-23 12:10] upgraded tzdata (2010a-1 -> 2010b-1)
[2010-02-23 12:10] upgraded vi (050325-1 -> 050325-2)
[2010-02-23 12:10] upgraded vlc (1.0.5-2 -> 1.0.5-3)
[2010-02-23 12:10] upgraded xorg-server (1.7.4.901-1 -> 1.7.5-1)