cups stopped working after upgrade

snack · 2010-03-29 15:18:40

I recently updated cups following the instructions posted on the main page. Now I have cups 1.4.2-5 and libcups 1.4.2-5. I'm not able anymore to print: okular sees the printer but it doesn't print. I tried to uninstall and reinstall the printer form cups web interface, from which I can now print the test page correctly. But the problem still remains: okular sees the printer but doesn't print, while OpenOffice and Firefox don't see any printer at all (they only show the "print on file" option).
Maybe I have some trouble with config files; I could try with deleting them, but I don't know who they are nor if it is a safe way.
Thanks.

AndyRTR · 2010-03-29 15:50:42

have you checked the config files? is this a local printer or a remote one?

snack · 2010-03-29 15:55:50

AndyRTR wrote:

have you checked the config files? is this a local printer or a remote one?

It's a network printer installed as "LPD/LPR Host or Printer". It worked before the upgrade. I simply backed up the two conflicting files, upgraded cups and then restored them. When I discovered that the printer did not work anymore, I uninstalled it using the web interface (which could correctly recognize it) and then reinstalled from scratch, but it still doesn't work.
I can post some log or config file if it can be useful...

Last edited by snack (2010-03-29 15:58:31)

AndyRTR · 2010-03-29 19:10:51

I hope you have resterted the local cupsd. Start with a sane default cupds.conf from the shipped default one and the add access for the network printer. If it doesn't work set debug level to debug or debug2. rstart then watch cups/error.log.

snack · 2010-03-30 08:16:26

I uninstalled cups, deleted /etc/cups, reinstalled and reconfigured the printer, then started the cups daemon. Now everything seems to work, even if my print job remained pending for 10 minutes before being sent to the printer, which had nothing to do in the meanwhile...

Last edited by snack (2010-03-30 08:16:37)

mykey · 2010-03-30 19:29:54

I had to reconfigure all my printers after the upgrade - they were just not there any more - oh well ...

jwbirdsong · 2010-03-30 20:38:37

that was meaning behind THIS NEWS when it says Back up your config.

snack · 2010-03-30 22:31:26

jwbirdsong wrote:

that was meaning behind THIS NEWS when it says Back up your config.

Maybe I misunderstood, but generally in my opinion restoring a backed-up file simply means to replace the new file with the old one...

Arch Linux

#1 2010-03-29 15:18:40

cups stopped working after upgrade

#2 2010-03-29 15:50:42

Re: cups stopped working after upgrade

#3 2010-03-29 15:55:50

Re: cups stopped working after upgrade

#4 2010-03-29 19:10:51

Re: cups stopped working after upgrade

#5 2010-03-30 08:16:26

Re: cups stopped working after upgrade

#6 2010-03-30 19:29:54

Re: cups stopped working after upgrade

#7 2010-03-30 20:38:37

Re: cups stopped working after upgrade

#8 2010-03-30 22:31:26

Re: cups stopped working after upgrade

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