Laptop shuts down at random times

tmske · 2010-06-24 08:11:10

since 2 days I have a problem with my laptop shutting down at seemingly random times. With shutting down I mean, complete reset, like when the battery would be drained or the power button is held for some seconds. I have no idea what's the cause of this. I've never had this before.

My first thought was a drained battery, but my battery is fully charged, so maybe it is overheating?

Now, I would like to know how to check what is wrong. Also this is only happening since I switched to kernel 2.6.34 and switched from the nvidia binary drivers to the nouveau drivers, so maybe this can be an issue too?

So my questions:
how do I check what caused the reset (temperature, or something else) and can it be that for example switching from nvidia to nouveau drivers causes this?

(I hope this is the correct place to ask, I didn't know for sure if this message should be posted in hardware or here)

Caveman85de · 2010-06-24 11:09:51

/var/log
there is your starting point, have a look at all those log files .)

hokasch · 2010-06-24 11:31:03

if you suspect the video driver being the issue, just revert back and see if the problem persists. monitor your temps (check the wiki for sensors, and use something like gkrellm). you could also downgrade the kernel to check for that.

but as caveman said, check your logfiles for a trace first.

karol · 2010-06-24 11:33:10

It can be temperature but can be some other bug.

> since 2 days
What did you do then? I told you *not* to push the Big Red Button!
Check for any config changes, updates / downgrades etc.

tmske · 2010-06-24 11:46:54

Well I've checked my logs but don't find anything really I guess

this are the last lines from everything.log just before the reset happend:

Jun 23 15:29:57 thomas-arch kernel: sky2 0000:09:00.0: eth0: enabling interface
Jun 23 15:29:57 thomas-arch kernel: ADDRCONF(NETDEV_UP): eth0: link is not ready
Jun 23 15:29:57 thomas-arch kernel: wlan0: deauthenticating from 00:15:e9:63:65:5c by local choice (reason=3)
Jun 23 15:29:57 thomas-arch dhcpcd[3950]: dhcpcd not running
Jun 23 15:29:58 thomas-arch kernel: ADDRCONF(NETDEV_UP): wlan0: link is not ready
Jun 23 15:29:58 thomas-arch kernel: wlan0: authenticate with 00:15:e9:63:65:5c (try 1)
Jun 23 15:29:58 thomas-arch kernel: wlan0: authenticated
Jun 23 15:29:58 thomas-arch kernel: wlan0: associate with 00:15:e9:63:65:5c (try 1)
Jun 23 15:29:58 thomas-arch kernel: wlan0: RX AssocResp from 00:15:e9:63:65:5c (capab=0x421 status=0 aid=3)
Jun 23 15:29:58 thomas-arch kernel: wlan0: associated
Jun 23 15:29:58 thomas-arch kernel: ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
Jun 23 15:29:58 thomas-arch dhcpcd[3957]: dhcpcd not running
Jun 23 15:29:58 thomas-arch kernel: wlan0: deauthenticating from 00:15:e9:63:65:5c by local choice (reason=3)
Jun 23 15:29:58 thomas-arch kernel: cfg80211: Calling CRDA to update world regulatory domain
Jun 23 15:29:58 thomas-arch load-modules.sh: 'platform:regulatory' is not a valid module or alias name
Jun 23 15:29:59 thomas-arch kernel: ADDRCONF(NETDEV_UP): wlan0: link is not ready
Jun 23 15:29:59 thomas-arch dhcpcd[3974]: dhcpcd not running
Jun 23 15:29:59 thomas-arch kernel: sky2 0000:09:00.0: eth0: disabling interface
Jun 23 15:29:59 thomas-arch kernel: sky2 0000:09:00.0: eth0: enabling interface
Jun 23 15:29:59 thomas-arch kernel: ADDRCONF(NETDEV_UP): eth0: link is not ready
Jun 23 15:30:00 thomas-arch kernel: wlan0: authenticate with 00:15:e9:63:65:5c (try 1)
Jun 23 15:30:00 thomas-arch kernel: wlan0: authenticated
Jun 23 15:30:00 thomas-arch kernel: wlan0: associate with 00:15:e9:63:65:5c (try 1)
Jun 23 15:30:00 thomas-arch kernel: wlan0: RX AssocResp from 00:15:e9:63:65:5c (capab=0x421 status=0 aid=3)
Jun 23 15:30:00 thomas-arch kernel: wlan0: associated
Jun 23 15:30:00 thomas-arch dhcpcd[3993]: version 5.2.5 starting
Jun 23 15:30:00 thomas-arch kernel: ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
Jun 23 15:30:00 thomas-arch dhcpcd[3993]: wlan0: carrier acquired
Jun 23 15:30:00 thomas-arch dhcpcd[3993]: wlan0: rebinding lease of 192.168.0.100
Jun 23 15:30:00 thomas-arch dhcpcd[3993]: wlan0: acknowledged 192.168.0.100 from 192.168.0.1
Jun 23 15:30:00 thomas-arch dhcpcd[3993]: wlan0: checking for 192.168.0.100
Jun 23 15:30:05 thomas-arch dhcpcd[3993]: wlan0: leased 192.168.0.100 for 604800 seconds
Jun 23 15:30:05 thomas-arch dhcpcd[3993]: forked to background, child pid 4094
Jun 23 15:30:10 thomas-arch kernel: wlan0: no IPv6 routers present
Jun 23 15:30:35 thomas-arch kernel: [drm] nouveau 0000:01:00.0: PFIFO_INTR 0x00000010 - Ch 2
Jun 23 15:33:14 thomas-arch kernel: CE: hpet increased min_delta_ns to 7500 nsec
Jun 23 15:44:01 thomas-arch crond[3332]: FILE /var/spool/cron/root USER root PID 7334 job sys-daily
Jun 23 15:46:03 thomas-arch kernel: CE: hpet increased min_delta_ns to 11250 nsec
Jun 23 15:52:35 thomas-arch kernel: CE: hpet increased min_delta_ns to 16875 nsec

and this from the other time

Jun 23 17:53:25 thomas-arch dhcpcd[3908]: dhcpcd not running
Jun 23 17:53:25 thomas-arch kernel: wlan0: authenticated
Jun 23 17:53:25 thomas-arch kernel: wlan0: associate with 00:15:e9:63:65:5c (try 1)
Jun 23 17:53:25 thomas-arch kernel: wlan0: RX AssocResp from 00:15:e9:63:65:5c (capab=0x421 status=0 aid=3)
Jun 23 17:53:25 thomas-arch kernel: wlan0: associated
Jun 23 17:53:25 thomas-arch kernel: sky2 0000:09:00.0: eth0: disabling interface
Jun 23 17:53:25 thomas-arch kernel: sky2 0000:09:00.0: eth0: enabling interface
Jun 23 17:53:25 thomas-arch kernel: ADDRCONF(NETDEV_UP): eth0: link is not ready
Jun 23 17:53:25 thomas-arch kernel: wlan0: deauthenticating from 00:15:e9:63:65:5c by local choice (reason=3)
Jun 23 17:53:25 thomas-arch dhcpcd[3915]: dhcpcd not running
Jun 23 17:53:26 thomas-arch kernel: ADDRCONF(NETDEV_UP): wlan0: link is not ready
Jun 23 17:53:26 thomas-arch kernel: wlan0: authenticate with 00:15:e9:63:65:5c (try 1)
Jun 23 17:53:26 thomas-arch kernel: wlan0: authenticated
Jun 23 17:53:26 thomas-arch kernel: wlan0: associate with 00:15:e9:63:65:5c (try 1)
Jun 23 17:53:26 thomas-arch kernel: wlan0: RX AssocResp from 00:15:e9:63:65:5c (capab=0x421 status=0 aid=3)
Jun 23 17:53:26 thomas-arch kernel: wlan0: associated
Jun 23 17:53:26 thomas-arch kernel: ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
Jun 23 17:53:26 thomas-arch dhcpcd[3921]: dhcpcd not running
Jun 23 17:53:26 thomas-arch kernel: wlan0: deauthenticating from 00:15:e9:63:65:5c by local choice (reason=3)
Jun 23 17:53:26 thomas-arch kernel: cfg80211: Calling CRDA to update world regulatory domain
Jun 23 17:53:26 thomas-arch load-modules.sh: 'platform:regulatory' is not a valid module or alias name
Jun 23 17:53:27 thomas-arch kernel: ADDRCONF(NETDEV_UP): wlan0: link is not ready
Jun 23 17:53:27 thomas-arch dhcpcd[3938]: dhcpcd not running
Jun 23 17:53:27 thomas-arch kernel: sky2 0000:09:00.0: eth0: disabling interface
Jun 23 17:53:27 thomas-arch kernel: sky2 0000:09:00.0: eth0: enabling interface
Jun 23 17:53:27 thomas-arch kernel: ADDRCONF(NETDEV_UP): eth0: link is not ready
Jun 23 17:53:28 thomas-arch kernel: wlan0: authenticate with 00:15:e9:63:65:5c (try 1)
Jun 23 17:53:28 thomas-arch kernel: wlan0: authenticated
Jun 23 17:53:28 thomas-arch kernel: wlan0: associate with 00:15:e9:63:65:5c (try 1)
Jun 23 17:53:28 thomas-arch kernel: wlan0: RX AssocResp from 00:15:e9:63:65:5c (capab=0x421 status=0 aid=3)
Jun 23 17:53:28 thomas-arch kernel: wlan0: associated
Jun 23 17:53:28 thomas-arch dhcpcd[3953]: version 5.2.5 starting
Jun 23 17:53:28 thomas-arch kernel: ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
Jun 23 17:53:28 thomas-arch dhcpcd[3953]: wlan0: carrier acquired
Jun 23 17:53:28 thomas-arch dhcpcd[3953]: wlan0: rebinding lease of 192.168.0.100
Jun 23 17:53:28 thomas-arch dhcpcd[3953]: wlan0: acknowledged 192.168.0.100 from 192.168.0.1
Jun 23 17:53:28 thomas-arch dhcpcd[3953]: wlan0: checking for 192.168.0.100
Jun 23 17:53:33 thomas-arch dhcpcd[3953]: wlan0: leased 192.168.0.100 for 604800 seconds
Jun 23 17:53:33 thomas-arch dhcpcd[3953]: forked to background, child pid 3995
Jun 23 17:53:38 thomas-arch kernel: wlan0: no IPv6 routers present
Jun 23 17:56:33 thomas-arch kernel: CE: hpet increased min_delta_ns to 7500 nsec

I don't see anything wrong with it, any other logs I should check?

I'll try to monitor the temperature, I have to say that I had no resets today yet.

karol · 2010-06-24 11:54:46

Just to be sure, please post the output of 'grep -E '^\((W|E)' /var/log/Xorg.0.log'. If there are no errors in any of your logs - that's weird. It may be a hardware failure, you know.

tmske · 2010-06-24 11:59:31

karol wrote:

Just to be sure, please post the output of 'grep -E '^\((W|E)' /var/log/Xorg.0.log'. If there are no errors in any of your logs - that's weird. It may be a hardware failure, you know.

The output of that was empty, so here is the full Xorg.0.log: http://pastebin.com/eJ3Shxyx

karol · 2010-06-24 12:02:44

Edit: Sorry, my mistake. Nothing to see here.

Last edited by karol (2010-06-24 12:24:24)

hokasch · 2010-06-24 12:17:29

karol, which log file are you looking at? tmske is using nvidia drivers. But I see this:

[  2722.681] [mi] EQ overflowing. The server is probably stuck in an infinite loop.
[  2722.681] 
Backtrace:
[  2722.681] 0: /usr/bin/X (xorg_backtrace+0x3b) [0x80df05b]
[  2722.681] 1: /usr/bin/X (mieqEnqueue+0x1ab) [0x80dbc0b]
[  2722.681] 2: /usr/bin/X (xf86PostMotionEventP+0xd2) [0x80bb962]
[  2722.682] 3: /usr/lib/xorg/modules/input/evdev_drv.so (0xb5259000+0x2fa1) [0xb525bfa1]
[  2722.682] 4: /usr/lib/xorg/modules/input/evdev_drv.so (0xb5259000+0x3249) [0xb525c249]
[  2722.682] 5: /usr/bin/X (0x8048000+0x6e04f) [0x80b604f]
[  2722.682] 6: /usr/bin/X (0x8048000+0x10b444) [0x8153444]
[  2722.682] 7: (vdso) (__kernel_sigreturn+0x0) [0xb7727400]
[  2722.682] 8: /usr/lib/libpixman-1.so.0 (0xb75c4000+0x4350a) [0xb760750a]
[  2722.682] 9: /usr/lib/libpixman-1.so.0 (0xb75c4000+0x4619e) [0xb760a19e]
[  2722.682] 10: /usr/lib/libpixman-1.so.0 (0xb75c4000+0x39a86) [0xb75fda86]
[  2722.682] 11: /usr/lib/libpixman-1.so.0 (pixman_image_composite32+0x10e8) [0xb75ff9c8]
[  2722.682] 12: /usr/lib/libpixman-1.so.0 (pixman_image_composite+0x8c) [0xb75ffa8c]
[  2722.682] 13: /usr/lib/xorg/modules/libwfb.so (wfbComposite+0x1fe) [0xb5a0a77e]
[  2722.682] 14: /usr/lib/xorg/modules/libexa.so (0xb59da000+0x10257) [0xb59ea257]
[  2722.682] 15: /usr/lib/xorg/modules/libexa.so (0xb59da000+0xcfb1) [0xb59e6fb1]
[  2722.682] 16: /usr/bin/X (0x8048000+0xc7053) [0x810f053]
[  2722.682] 17: /usr/bin/X (CompositePicture+0x290) [0x8103710]
[  2722.682] 18: /usr/bin/X (0x8048000+0xbf08d) [0x810708d]
[  2722.682] 19: /usr/bin/X (0x8048000+0xbbc83) [0x8103c83]
[  2722.682] 20: /usr/bin/X (0x8048000+0x2170f) [0x806970f]
[  2722.682] 21: /usr/bin/X (0x8048000+0x1a4b5) [0x80624b5]
[  2722.682] 22: /lib/libc.so.6 (__libc_start_main+0xe6) [0xb745ac76]
[  2722.683] 23: /usr/bin/X (0x8048000+0x1a0a1) [0x80620a1]

not good at reading this myself, looks like evdev/input drivers may be involved, but I have no clue really, sorry ;(

Last edited by hokasch (2010-06-24 12:18:25)

karol · 2010-06-24 12:20:15

> karol, which log file are you looking at?
<facepalm> ummmm sorry, I was looking on my log ...

Last edited by karol (2010-06-24 12:23:11)

hokasch · 2010-06-24 12:32:54

lol - at least you discovered some errors to fiddle with if you get bored

tmske, I would just revert back to nvidia for now to check if it is driver related, maybe play around with acceleration options (libexa is mentioned in the trace), or hopefully someone else will have some better ideas. If the problem persists, open a bug against xorg.

tmske · 2010-06-25 11:02:32

Ok, I'll switch back to nvidia drivers, too bad xrandr doesn't work with them (for dual screen)

ngoonee · 2010-06-25 15:29:22

What doesn't work, tmske? AFAIK there's nothing you can do with xrandr that can't be done by nvidia's own binaries.

TigTex · 2010-06-25 16:37:44

I'm almost sure that is a overheating problem. nouveau doesn't throttle down your gpu so it will always run at full speed, causing more heat, and that extra heat is causing your laptop to shutdown, else it would melt itself.
Check the fan's, the dust and the thermal compound of your laptop. Something is wrong because shutdown only happens in critical situations (+105ºC)

also install sensors and post the output.

Last edited by TigTex (2010-06-25 16:38:39)

tmske · 2010-06-26 07:32:51

TigTex wrote:

I'm almost sure that is a overheating problem. nouveau doesn't throttle down your gpu so it will always run at full speed, causing more heat, and that extra heat is causing your laptop to shutdown, else it would melt itself.
Check the fan's, the dust and the thermal compound of your laptop. Something is wrong because shutdown only happens in critical situations (+105ºC)
also install sensors and post the output.

I'll install the sensors and see if that's the problem.

ngoonee wrote:

What doesn't work, tmske? AFAIK there's nothing you can do with xrandr that can't be done by nvidia's own binaries.

With nouveau I can do something like this in a startup script:

xrandr --output LVDS-1 --mode 1680x1050 --output VGA-1 --mode 1920x1080 --right-of LVDS-1

This is not possible AFAIK on the command line with nvidia-drivers, it is possible using the program nvidia-settings, but I would love to be able to detect this at startup. I know some of these things are possible to set in xorg.conf, but I've never got it working reliable. If you do know what to use for this, I'd love to know.

Arch Linux

#1 2010-06-24 08:11:10

Laptop shuts down at random times

#2 2010-06-24 11:09:51

Re: Laptop shuts down at random times

#3 2010-06-24 11:31:03

Re: Laptop shuts down at random times

#4 2010-06-24 11:33:10

Re: Laptop shuts down at random times

#5 2010-06-24 11:46:54

Re: Laptop shuts down at random times

#6 2010-06-24 11:54:46

Re: Laptop shuts down at random times

#7 2010-06-24 11:59:31

Re: Laptop shuts down at random times

#8 2010-06-24 12:02:44

Re: Laptop shuts down at random times

#9 2010-06-24 12:17:29

Re: Laptop shuts down at random times

#10 2010-06-24 12:20:15

Re: Laptop shuts down at random times

#11 2010-06-24 12:32:54

Re: Laptop shuts down at random times

#12 2010-06-25 11:02:32

Re: Laptop shuts down at random times

#13 2010-06-25 15:29:22

Re: Laptop shuts down at random times

#14 2010-06-25 16:37:44

Re: Laptop shuts down at random times

#15 2010-06-26 07:32:51

Re: Laptop shuts down at random times

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