You are not logged in.

#1 2010-09-27 05:06:52

Ibex
Member
Registered: 2006-03-02
Posts: 135

Sudden poweroff on boot

Hi all,

I have the issue of my laptop powering off on boot. However, it is not always at the same place, but mostly it powers of while checking the filesystems or when loading modules, but it also happens on other places in the boot proccess. After about the 4th or 5th try, it completes the boot and I can use my system as normal without any poweroffs.

I have found this issue in the ubuntu launchpad. The only difference is I'm not using ubuntu, and I don't suffer the poweroffs when resuming from standby (I'm only using s2ram btw).

The launchpad bug: https://bugs.launchpad.net/ubuntu/+sour … mments=all

I tried finding something in the loggs at /var/log/everything.log, but it seems like my laptop doen't get past the point it starts actually logging anything.

Specs:
- Dell Vostro v13
- Latest Arch64
- Issue not depending on the plugged in USB hardware

# lspci
00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07)
00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)
00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)
00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
00:1a.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 (rev 03)
00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M-E LPC Interface Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)
07:00.0 Network controller: Intel Corporation Wireless WiFi Link 5100

Can some of you guys help?

Offline

#2 2010-09-27 07:03:07

Korrode
Member
From: Australia
Registered: 2009-11-02
Posts: 110

Re: Sudden poweroff on boot

Does it also happen using the 2.6.32 LTS kernel? (package: kernel26-lts)


xfce | compiz | gmrun | urxvt | chromium | geany | aqualung | vlc | geeqie

Offline

#3 2010-09-27 11:01:41

hume's doona
Member
Registered: 2009-12-11
Posts: 206

Re: Sudden poweroff on boot

Does it happen if at boot, you enter the bios and leave it sit a while [just to rule out hw fault]

Offline

#4 2010-09-27 12:06:16

Ibex
Member
Registered: 2006-03-02
Posts: 135

Re: Sudden poweroff on boot

Im using dm_crypt to encrypt my disks, and I've tried to wait a few minutes when it asks for my password, but the issue stays. It's not that my laptop just powers off after X seconds.

But I'll try with waiting a few minutes in the BIOS. I'll test the LTS kernel at home tonight.

Offline

#5 2010-09-27 13:28:10

lagagnon
Member
From: an Island in the Pacific...
Registered: 2009-12-10
Posts: 1,087
Website

Re: Sudden poweroff on boot

Also, check whether you have this problem using a Live Linux CD or Live Linux from a USB stick. If the problem remains you definitely have a hardware fault.


Philosophy is looking for a black cat in a dark room. Metaphysics is looking for a black cat in a dark room that isn't there. Religion is looking for a black cat in a dark room that isn't there and shouting "I found it!". Science is looking for a black cat in a dark room with a flashlight.

Offline

#6 2010-09-27 17:57:21

Ibex
Member
Registered: 2006-03-02
Posts: 135

Re: Sudden poweroff on boot

So, I've test some scenarios:

- Kernel26-lts: same problem
- Booting a live Linux USB disk (the arch setup disk): no problems
- Waiting 5 minutes in the BIOS before booting: same problem
- Starting with acpi=off in grubs kernel line: no problems (but X doesn't start anymore)

It also seems like most of the times, the poweroff occurs on the disk check when checking /boot. This laptop was pre-installed with Windows 7 Home Premium, and I've booted it a few times before installing Arch, but on Windows, I also didn't have any problems.

When the poweroff occurs, the boot process is running in native resolutions (when at the diskcheck part). When using the live linux, the boot process is not yet in native resolution at those checks. With ACPI off, the boot process never enters native resolution. Maybe it has something to do with the graphic drivers. But then it makes no sense to poweroff at the diskchecks (most of the time).

Offline

#7 2010-09-27 21:57:01

R00KIE
Forum Fellow
From: Between a computer and a chair
Registered: 2008-09-14
Posts: 4,734

Re: Sudden poweroff on boot

Try appending 'nomodeset' to your kernel line. I'm not sure if X will be able to start but at least you can check if the problem is related with KMS.


R00KIE
Tm90aGluZyB0byBzZWUgaGVyZSwgbW92ZSBhbG9uZy4K

Offline

#8 2010-09-28 03:43:08

Korrode
Member
From: Australia
Registered: 2009-11-02
Posts: 110

Re: Sudden poweroff on boot

Ibex wrote:

- Starting with acpi=off in grubs kernel line: no problems (but X doesn't start anymore)

Hmmm... i recently worked on a HP desktop system displaying some odd behaviour.

It's a long story, but the part relevant to this is that it turned out the ACPI table containing acceptable temperature and voltage figures was majorly screwed.

Some things i suggest trying:

install lm_sensors package.
run sensors-detect and it will detect known monitoring devices in your system.
load the driver modules it lists in the summary at the end.
run sensors

here's the output i get when i run it on my main workstation:

k8temp-pci-00c3
Adapter: PCI adapter
Core0 Temp:  +27.0°C                                    
Core1 Temp:  +27.0°C                                    

atk0110-acpi-0
Adapter: ACPI interface
Vcore Voltage:     +1.38 V  (min =  +0.85 V, max =  +1.60 V)
 +3.3 Voltage:     +3.31 V  (min =  +2.97 V, max =  +3.63 V)
 +5 Voltage:       +4.93 V  (min =  +4.50 V, max =  +5.50 V)
 +12 Voltage:     +12.30 V  (min = +10.20 V, max = +13.80 V)
CPU FAN Speed:    2934 RPM  (min =  800 RPM)
CHASSIS FAN Speed:2518 RPM  (min =  800 RPM)
POWER FAN Speed:     0 RPM  (min = 1800 RPM)
CPU Temperature:   +20.0°C  (high = +60.0°C, crit = +95.0°C)  
MB Temperature:    +23.0°C  (high = +45.0°C, crit = +95.0°C)

You can see the output from k8temp first, showing my processor temperature measured at the cores, following that is the output from atk0110, this is the (virtual) ACPI monitoring device provided by ASUS on my motherboard. Your Dell notebook will hopefully have some such recognised equivalent device.

You can see on that table following the current reading is 'min' and 'max' figures, these are from the programmed ACPI table in the BIOS. You can see on my system they look reasonable... on the HP workstation i was working on, there was entries that looked along the line of this:

 +3.3 Voltage:     +3.31 V  (min =  +5.44 V, max =  +0.63 V)
CPU Temperature:   +20.0°C  (high = +140.0°C, crit = +115.0°C)

...and it was resulting in numerous ACPI 'alarms'.

So check out your ACPI table using this method, if things look out of order, try updating your BIOS, if the problems persists, as a test try turning off any temperature based auto-shutdown settings in your BIOS and see if the issue goes away.

Considering the type of problem you're having, updating your BIOS is worth trying even if your ACPI table looks to be in good order... be careful to ensure you have the correct BIOS flash image.

Post the output of sensors here too if you like.

Last edited by Korrode (2010-09-28 08:46:44)


xfce | compiz | gmrun | urxvt | chromium | geany | aqualung | vlc | geeqie

Offline

#9 2010-09-28 19:05:02

Ibex
Member
Registered: 2006-03-02
Posts: 135

Re: Sudden poweroff on boot

Hi all. I've done a few tests again.

I did the sensor thing, but the only thing it displayed was 3 temperatures, nothing more. The temperatures seems normal. You can find the output below. Unfortunately, I cannot update the BIOS in any possible way (I've tried a lot today)

With modeset=0 (I used i915.modeset=0, as just modeset=0 didn't do anything) the system boots up perfect (in non-navite resolution) but X can not be started.

acpitz-virtual-0
Adapter: Virtual device
temp1:       +47.0°C  (crit = +100.0°C)                  

coretemp-isa-0000
Adapter: ISA adapter
Core 0:      +43.0°C  (high = +105.0°C, crit = +105.0°C)  

coretemp-isa-0001
Adapter: ISA adapter
Core 1:      +45.0°C  (high = +105.0°C, crit = +105.0°C) 

Something I notices in /var/log/everything.log that might be related or intresting:

Sep 28 21:01:17 laptop logger: ACPI group/action undefined: video / DD03

Last edited by Ibex (2010-09-28 19:06:34)

Offline

#10 2010-10-01 04:50:13

Ibex
Member
Registered: 2006-03-02
Posts: 135

Re: Sudden poweroff on boot

Seems like this issue has fixed itselfs. Since my latest "Pacman -Syu", the computer boots up perfect again. It's not like I'm rebooting my laptop every day, but the few times I started it from halt steed up again, it went perfect.

The update that fixed it:

[2010-09-29 22:00] Running 'pacman -Syu'
[2010-09-29 22:00] synchronizing package lists
[2010-09-29 22:00] starting full system upgrade
[2010-09-29 22:02] upgraded cairo (1.8.10-1 -> 1.10.0-2)
[2010-09-29 22:02] upgraded libgl (7.8.2-1 -> 7.8.2-3)
[2010-09-29 22:02] upgraded intel-dri (7.8.2-1 -> 7.8.2-3)
[2010-09-29 22:02] >>> Updating module dependencies. Please wait ...
[2010-09-29 22:02] >>> MKINITCPIO SETUP
[2010-09-29 22:02] >>> ----------------
[2010-09-29 22:02] >>> If you use LVM2, Encrypted root or software RAID,
[2010-09-29 22:02] >>> Ensure you enable support in /etc/mkinitcpio.conf .
[2010-09-29 22:02] >>> More information about mkinitcpio setup can be found here:
[2010-09-29 22:02] >>> http://wiki.archlinux.org/index.php/Mkinitcpio
[2010-09-29 22:02] 
[2010-09-29 22:02] >>> Generating initial ramdisk, using mkinitcpio.  Please wait...
[2010-09-29 22:02] ==> Building image "default"
[2010-09-29 22:02] ==> Running command: /sbin/mkinitcpio -k 2.6.35-ARCH -c /etc/mkinitcpio.conf -g /boot/kernel26.img
[2010-09-29 22:02] :: Begin build
[2010-09-29 22:02] :: Parsing hook [base]
[2010-09-29 22:02] :: Parsing hook [udev]
[2010-09-29 22:02] :: Parsing hook [autodetect]
[2010-09-29 22:02] :: Parsing hook [pata]
[2010-09-29 22:02] :: Parsing hook [scsi]
[2010-09-29 22:02] :: Parsing hook [sata]
[2010-09-29 22:02] :: Parsing hook [usbinput]
[2010-09-29 22:02] :: Parsing hook [keymap]
[2010-09-29 22:02] :: Parsing hook [encrypt]
[2010-09-29 22:03] :: Parsing hook [lvm2]
[2010-09-29 22:03] :: Parsing hook [filesystems]
[2010-09-29 22:03] :: Generating module dependencies
[2010-09-29 22:03] :: Generating image '/boot/kernel26.img'...SUCCESS
[2010-09-29 22:03] ==> SUCCESS
[2010-09-29 22:03] ==> Building image "fallback"
[2010-09-29 22:03] ==> Running command: /sbin/mkinitcpio -k 2.6.35-ARCH -c /etc/mkinitcpio.conf -g /boot/kernel26-fallback.img -S autodetect
[2010-09-29 22:03] :: Begin build
[2010-09-29 22:03] :: Parsing hook [base]
[2010-09-29 22:03] :: Parsing hook [udev]
[2010-09-29 22:03] :: Parsing hook [pata]
[2010-09-29 22:03] :: Parsing hook [scsi]
[2010-09-29 22:04] :: Parsing hook [sata]
[2010-09-29 22:04] :: Parsing hook [usbinput]
[2010-09-29 22:04] :: Parsing hook [keymap]
[2010-09-29 22:04] :: Parsing hook [encrypt]
[2010-09-29 22:04] :: Parsing hook [lvm2]
[2010-09-29 22:04] :: Parsing hook [filesystems]
[2010-09-29 22:05] :: Generating module dependencies
[2010-09-29 22:05] :: Generating image '/boot/kernel26-fallback.img'...SUCCESS
[2010-09-29 22:05] ==> SUCCESS
[2010-09-29 22:05] upgraded kernel26 (2.6.35.6-1 -> 2.6.35.7-1)
[2010-09-29 22:05] upgraded kernel26-headers (2.6.35.6-1 -> 2.6.35.7-1)
[2010-09-29 22:05] installed glproto (1.4.12-1)
[2010-09-29 22:06] upgraded mesa (7.8.2-1 -> 7.8.2-3)
[2010-09-29 22:06] upgraded qt (4.6.3-1 -> 4.7.0-2)
[2010-09-29 22:06] upgraded xf86-input-evdev (2.4.0-2 -> 2.5.0-1)
[2010-09-29 22:06] upgraded xf86-input-synaptics (1.2.2-2 -> 1.3.0-1)
[2010-09-29 22:06] upgraded xf86-video-intel (2.12.0-1 -> 2.12.0-3)
[2010-09-29 22:06] upgraded xf86-video-vesa (2.3.0-2 -> 2.3.0-3)
[2010-09-29 22:06] upgraded xkeyboard-config (1.8-1 -> 1.9-1)
[2010-09-29 22:06] installed xorg-server-common (1.9.0-1)
[2010-09-29 22:06] upgraded xorg-server (1.8.1.902-1 -> 1.9.0-1)
[2010-09-29 22:06] upgraded xterm (261-1 -> 262-1)

I hope its a permanent fix and not coincidence, but I'll kick this topic again if I need more information smile.

Offline

Board footer

Powered by FluxBB