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#1 2011-04-11 22:43:58

Infragilis
Member
Registered: 2010-10-26
Posts: 25

black screen on shutdown or restart the pc

hello

recently I use ArchLinux, and is definitely the best distribution I've tested, but is a bit advanced for me, I like to learn something new every day. this is my problem

In trying to shut down my laptop, the screen goes completely black, the laptop goes on, and not shut down or restart. I can not change tty using ctrl + alt + f1 or f2, etc.. off the system from the console. finally I use the off button.
the problem occurs occasionally.

Information:
Laptop: Emachines e625
KDE 4.6.2
kernel 2.6.38
System updated

this is my rc.conf file

#
# /etc/rc.conf - Main Configuration for Arch Linux
#

# -----------------------------------------------------------------------
# LOCALIZATION
# -----------------------------------------------------------------------
#
# LOCALE: available languages can be listed with the 'locale -a' command
# HARDWARECLOCK: set to "UTC" or "localtime", any other value will result
#   in the hardware clock being left untouched (useful for virtualization)
# TIMEZONE: timezones are found in /usr/share/zoneinfo
# KEYMAP: keymaps are found in /usr/share/kbd/keymaps
# CONSOLEFONT: found in /usr/share/kbd/consolefonts (only needed for non-US)
# CONSOLEMAP: found in /usr/share/kbd/consoletrans
# USECOLOR: use ANSI color sequences in startup messages
#
LOCALE="es_CL.UTF-8"
HARDWARECLOCK="UTC"
TIMEZONE="America/Santiago"
KEYMAP="es"
CONSOLEFONT=
CONSOLEMAP=
USECOLOR="yes"

# -----------------------------------------------------------------------
# HARDWARE
# -----------------------------------------------------------------------
#
# MOD_AUTOLOAD: Allow autoloading of modules at boot and when needed
# MOD_BLACKLIST: Prevent udev from loading these modules
# MODULES: Modules to load at boot-up. Prefix with a ! to blacklist.
#
# NOTE: Use of 'MOD_BLACKLIST' is deprecated. Please use ! in the MODULES array.
#
MOD_AUTOLOAD="yes"
#MOD_BLACKLIST=() #deprecated
MODULES=()

# Scan for LVM volume groups at startup, required if you use LVM
USELVM="no"

# -----------------------------------------------------------------------
# HARDWARE
# -----------------------------------------------------------------------
#
# MOD_AUTOLOAD: Allow autoloading of modules at boot and when needed
# MOD_BLACKLIST: Prevent udev from loading these modules
# MODULES: Modules to load at boot-up. Prefix with a ! to blacklist.
#
# NOTE: Use of 'MOD_BLACKLIST' is deprecated. Please use ! in the MODULES array.
#
MOD_AUTOLOAD="yes"
#MOD_BLACKLIST=() #deprecated
MODULES=()

# Scan for LVM volume groups at startup, required if you use LVM
USELVM="no"

# -----------------------------------------------------------------------
# NETWORKING
# -----------------------------------------------------------------------
#
# HOSTNAME: Hostname of machine. Should also be put in /etc/hosts
#
HOSTNAME="myhost"

# Use 'ifconfig -a' or 'ls /sys/class/net/' to see all available interfaces.
#
# Interfaces to start at boot-up (in this order)
# Declare each interface then list in INTERFACES
#   - prefix an entry in INTERFACES with a ! to disable it
#   - no hyphens in your interface names - Bash doesn't like it
# 
# DHCP:     Set your interface to "dhcp" (eth0="dhcp")
# Wireless: See network profiles below
#

#Static IP example
#eth0="eth0 192.168.0.2 netmask 255.255.255.0 broadcast 192.168.0.255"
#eth0="dhcp"
INTERFACES=(!eth0)

# Routes to start at boot-up (in this order)
# Declare each route then list in ROUTES
#   - prefix an entry in ROUTES with a ! to disable it
#
gateway="default gw 192.168.0.1"
ROUTES=(!gateway)
 
# Enable these network profiles at boot-up.  These are only useful
# if you happen to need multiple network configurations (ie, laptop users)
#   - set to 'menu' to present a menu during boot-up (dialog package required)
#   - prefix an entry with a ! to disable it
#
# Network profiles are found in /etc/network.d
#
# This now requires the netcfg package
#
#NETWORKS=(main)

# -----------------------------------------------------------------------
# DAEMONS
# -----------------------------------------------------------------------
#
# Daemons to start at boot-up (in this order)
#   - prefix a daemon with a ! to disable it
#   - prefix a daemon with a @ to start it up in the background
#
DAEMONS=(syslog-ng dbus networkmanager !network netfs crond

errors.log

Apr 11 09:35:24 myhost kernel: ..MP-BIOS bug: 8254 timer not connected to IO-APIC
Apr 11 09:35:24 myhost kernel: ata3: softreset failed (device not ready)
Apr 11 09:35:24 myhost kernel: ata5: softreset failed (device not ready)
Apr 11 09:36:27 myhost kernel: sd 6:0:0:0: [sdb] Assuming drive cache: write through
Apr 11 09:36:27 myhost kernel: sd 6:0:0:0: [sdb] Assuming drive cache: write through
Apr 11 09:36:27 myhost kernel: sd 6:0:0:0: [sdb] Assuming drive cache: write through
Apr 11 10:59:35 localhost kernel: ..MP-BIOS bug: 8254 timer not connected to IO-APIC
Apr 11 10:59:35 localhost kernel: ata5: softreset failed (device not ready)
Apr 11 10:59:35 localhost kernel: ata3: softreset failed (device not ready)
Apr 11 10:59:35 localhost kernel: sd 6:0:0:0: [sdb] Assuming drive cache: write through
Apr 11 10:59:35 localhost kernel: sd 6:0:0:0: [sdb] Assuming drive cache: write through
Apr 11 10:59:35 localhost kernel: sd 6:0:0:0: [sdb] Assuming drive cache: write through
Apr 11 10:59:37 localhost NetworkManager[1125]: supplicant_interface_acquire: assertion `mgr_state == NM_SUPPLICANT_MANAGER_STATE_IDLE' failed
Apr 11 10:59:42 localhost kdm_greet[1169]: Cannot load /usr/share/apps/kdm/faces/.default.face: No such file or directory
Apr 11 11:03:38 localhost pppd[1847]: Cannot determine ethernet address for proxy ARP
Apr 11 11:26:56 localhost login[1150]: pam_tally(login:auth): pam_get_uid; no such user
Apr 11 11:27:32 localhost kernel: ..MP-BIOS bug: 8254 timer not connected to IO-APIC
Apr 11 11:27:32 localhost kernel: ata3: softreset failed (device not ready)
Apr 11 11:27:32 localhost kernel: ata5: softreset failed (device not ready)
Apr 11 11:27:32 localhost kernel: sd 7:0:0:0: [sdc] Assuming drive cache: write through
Apr 11 11:27:32 localhost kernel: sd 7:0:0:0: [sdc] Assuming drive cache: write through
Apr 11 11:27:32 localhost kernel: sd 7:0:0:0: [sdc] Assuming drive cache: write through
Apr 11 11:27:33 localhost NetworkManager[1172]: supplicant_interface_acquire: assertion `mgr_state == NM_SUPPLICANT_MANAGER_STATE_IDLE' failed
Apr 11 11:27:39 localhost kdm_greet[1216]: Cannot load /usr/share/apps/kdm/faces/.default.face: No such file or directory
Apr 11 11:28:30 localhost pppd[1599]: Cannot determine ethernet address for proxy ARP
Apr 11 15:17:52 localhost kernel: ..MP-BIOS bug: 8254 timer not connected to IO-APIC
Apr 11 15:17:52 localhost kernel: ata3: softreset failed (device not ready)
Apr 11 15:17:52 localhost kernel: ata5: softreset failed (device not ready)
Apr 11 15:17:52 localhost kernel: sd 7:0:0:0: [sdc] No Caching mode page present
Apr 11 15:17:52 localhost kernel: sd 7:0:0:0: [sdc] Assuming drive cache: write through
Apr 11 15:17:52 localhost kernel: sd 7:0:0:0: [sdc] No Caching mode page present
Apr 11 15:17:52 localhost kernel: sd 7:0:0:0: [sdc] Assuming drive cache: write through
Apr 11 15:17:52 localhost kernel: sd 7:0:0:0: [sdc] No Caching mode page present
Apr 11 15:17:52 localhost kernel: sd 7:0:0:0: [sdc] Assuming drive cache: write through
Apr 11 15:17:54 localhost NetworkManager[1217]: supplicant_interface_acquire: assertion `mgr_state == NM_SUPPLICANT_MANAGER_STATE_IDLE' failed
Apr 11 15:17:59 localhost kdm_greet[1261]: Cannot load /usr/share/apps/kdm/faces/.default.face: No such file or directory
Apr 11 15:18:42 localhost pppd[1655]: Cannot determine ethernet address for proxy ARP
Apr 11 18:35:27 localhost kernel: ..MP-BIOS bug: 8254 timer not connected to IO-APIC
Apr 11 18:35:27 localhost kernel: ata3: softreset failed (device not ready)
Apr 11 18:35:27 localhost kernel: ata5: softreset failed (device not ready)
Apr 11 18:35:27 localhost kernel: sd 7:0:0:0: [sdb] No Caching mode page present
Apr 11 18:35:27 localhost kernel: sd 7:0:0:0: [sdb] Assuming drive cache: write through
Apr 11 18:35:27 localhost kernel: sd 7:0:0:0: [sdb] No Caching mode page present
Apr 11 18:35:27 localhost kernel: sd 7:0:0:0: [sdb] Assuming drive cache: write through
Apr 11 18:35:27 localhost kernel: sd 7:0:0:0: [sdb] No Caching mode page present
Apr 11 18:35:27 localhost kernel: sd 7:0:0:0: [sdb] Assuming drive cache: write through
Apr 11 18:35:29 localhost NetworkManager[1245]: supplicant_interface_acquire: assertion `mgr_state == NM_SUPPLICANT_MANAGER_STATE_IDLE' failed
Apr 11 18:35:34 localhost kdm_greet[1288]: Cannot load /usr/share/apps/kdm/faces/.default.face: No such file or directory
Apr 11 18:37:25 localhost pppd[1878]: Cannot determine ethernet address for proxy ARP

Thanks in advance

Sorry for my english smile

Last edited by Infragilis (2011-04-13 22:09:14)

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#2 2011-04-11 23:01:18

bohoomil
Member
Registered: 2010-09-04
Posts: 2,376
Website

Re: black screen on shutdown or restart the pc

Not sure about this, but the following:

modprobe: FATAL: Could not load /lib/modules/2.6.37-ARCH/modules.dep: No such file or directory

occurs a few times, so you may try to re-run

mkinitcpio -p kernel26

You seem to be using Radeon card. Did you follow this guide when installing it? I remember having similar issues with Gentoo and nouveau drivers some time ago, before I installed them correctly.


:: Registered Linux User No. 223384

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#3 2011-04-12 00:08:48

Infragilis
Member
Registered: 2010-10-26
Posts: 25

Re: black screen on shutdown or restart the pc

I will try with your answer, thanks.

checking the Xorg log file, this line appears

[14,253] (WW) Open ACPI failed (/ var / run / acpid.socket) (No such file or directory)

but I installed the package "acpi". I read that i need the package "acpid" to resolve this message, maybe that's the problem

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#4 2011-04-12 08:06:44

Doehni
Member
From: Germany
Registered: 2007-05-19
Posts: 175

Re: black screen on shutdown or restart the pc

Infragilis wrote:

[...]
I read that i need the package "acpid" to resolve this message, maybe that's the problem

And be sure to start acipd by putting it into the DAEMONS list in rc.conf.

Also, didn't you forget a ")" at the end of that DAEMONS list? wink

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#5 2011-04-12 08:21:33

toad
Member
From: if only I knew
Registered: 2008-12-22
Posts: 1,775
Website

Re: black screen on shutdown or restart the pc

The same thing started happening to my machine, a Thinkpad T61. As I also run KDE I thought this thread might help, but it didn't. Then I found another one but the jury is still out on that.

And from what I can tell, none of the above suggestions will solve the problem which started with the 38 kernel (don't get me wrong, I hope they work for the OP).

fwiw, here my graphics card:

toad@archtop 507\9 ~/Downloads/tvbrowser-3.0-RC3 > lspci|grep VGA
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) (rev 0c)


never trust a toad...
::Grateful ArchDonor::
::Grateful Wikipedia Donor::

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#6 2011-04-13 22:14:08

Infragilis
Member
Registered: 2010-10-26
Posts: 25

Re: black screen on shutdown or restart the pc

Doehni wrote:

Also, didn't you forget a ")" at the end of that DAEMONS list?

Copy - paste error, sorry smile

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#7 2011-04-29 01:22:25

Infragilis
Member
Registered: 2010-10-26
Posts: 25

Re: black screen on shutdown or restart the pc

toad wrote:

The same thing started happening to my machine, a Thinkpad T61. As I also run KDE I thought this thread might help, but it didn't. Then I found another one but the jury is still out on that.

I followed those instructions, but none have worked, but I'm sure the problem has to do with networkmanager and kd. whenever the problem occurs on the screen, the last demon is trying to close networkmanager. do not see any relevant information in log files

Perhaps, this has to do with the problem that the kde desktop freezes when disconnecting my usb modem ztemf626, I've posted in this thread

https://bbs.archlinux.org/viewtopic.php?id=116903

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