[SOLVED] System crash when HTC mobile (/USB) connected

lukaszan · 2011-05-16 22:13:51

Hi everyone,

First of all, I'm new to Arch, but not new to Linux. I'd been using Slackware for a few years, plus ubuntu, gentoo and suse a bit before.

I'm enjoying Arch (pacman/repository, wiki), although in terms of stability it's a bit of a letdown (at least compared to Slack).

Anyway, I have a problem: every now and again, when I plug my HTC Legend phone via USB, the system crashes (no blue/black sreens, it just stops). Once, I managed to get a glimpse of Stack Trace on my dekstop via conky (hidden behind another window, so all I know it was a Stack Trace), so it seems like a kernel issue, but generally, because I'm running JFS, and have to do a hard restart every time that happens, there is literally NOTHING in the log files after reboot...

I'm running Vanilla Kernel, with slightly modified Arch config (just tweaked it to work with my new AMD X4 proc, but didn't really bother to change anything else), and proprietary ATI drivers. It NEVER happened on Slackware. Does anyone have any ideas, what could it possibly be ?

Last edited by lukaszan (2011-07-10 20:33:22)

jib2 · 2011-05-17 05:31:27

Since a few days (recent kernel upgrade? or udev?) I've been experiencing a comp freeze when inserting a usb stick or usb external drive. Not always, only now and again.
Hard reset, no log.
Could it be related?
Unfortunately, I have no time these days to experiment a downgrade for these packages.

Last edited by jib2 (2011-05-17 05:32:53)

Unrealized · 2011-05-17 06:10:29

Yup, I can confirm this. Computer just freezes when I plug in a usb stick.

lukaszan · 2011-05-17 06:42:58

What kernels are you using ? I'm running vanilla 2.6.38.6.

I thought it might be udev. I've downgraded it 167-2 -> 167-1 and see what happens.

jaco · 2011-05-17 07:50:21

I've tried on my EEEPC with my HTC Desire: all is ok and i can browse the phone's SD card...

My system is up to date :

kernel 2.6.38.6-2
udev 168-1

(but, anyway, i've never experienced USB freezes in the past)

Little · 2011-05-19 16:06:25

Ive had the same problem since recently when inserting an SD card (or even booting with one inserted). It just hardcrashes - USB drives and sticks work without any problem though.
I just have enough time for a dmesg before it freezes, but unfortunately it doesn't have enough time to write to the logs, so i added a screenshot of the systems last gasps.
I have a Dell Latitude E6400 Laptop, all packages are up to date. I can't pinpoint an update that broke it because I rarely
used the sd-card reader.

http://dl.dropbox.com/u/14239116/Foto%2 … 0%2044.jpg

Upgrading udev from testing or downgrading to the previous package version didnt help

Last edited by Little (2011-05-19 16:21:58)

lukaszan · 2011-05-19 20:07:36

Yeah, I can confirm it's not udev, at least not from 167-1... I can also confirm it's also other USB sticks.

But definately it's more likely to happen if I plug them in and out quite quickly. If I wait a while after disconnecting it seems to be fine (I usually upload some mp3s every day or two with no probs). And judging from other threads here it looks like the newest kernel issue.

karlinux · 2011-05-22 15:43:57

Little wrote:

Ive had the same problem since recently when inserting an SD card (or even booting with one inserted). It just hardcrashes - USB drives and sticks work without any problem though.
I just have enough time for a dmesg before it freezes, but unfortunately it doesn't have enough time to write to the logs, so i added a screenshot of the systems last gasps.
I have a Dell Latitude E6400 Laptop, all packages are up to date. I can't pinpoint an update that broke it because I rarely
used the sd-card reader.
http://dl.dropbox.com/u/14239116/Foto%2 … 0%2044.jpg
Upgrading udev from testing or downgrading to the previous package version didnt help

Look at this: https://bbs.archlinux.org/viewtopic.php?id=118751&p=2

lukaszan · 2011-05-22 22:00:46

Thx for that.

I saw that thread but it seems like SD card problem exclusively. Will that affect a regular USB/SCSI (isn't that a different driver)??

Also, I just tried the new vanilla 2.6.39 kernel, problem persists...

lukaszan · 2011-05-28 12:08:15

Apparently the SD card issue has been solved in the 2.6.38.7 kernel (https://bbs.archlinux.org/viewtopic.php?id=118751&p=2)

Does anyone still experience USB drive related freezes with new kernels (2.6.38 / 2.6.39) on x86_64 ? I don't seem to find any related official bugs, yet my system still freezes on occasion...

ergond · 2011-05-28 18:01:23

I still get a kernel panic when I insert a this usb flash drive:

Bus 001 Device 004: ID 13fe:1d00 Kingston Technology Company Inc. DataTraveler 2.0 1GB/4GB Flash Drive / Patriot Xporter 4GB Flash Drive

The problem started with kernel 2.6.38.6-2 and stil exists with kernel 2.6.38.7-1.

Technotux · 2011-05-31 14:33:24

I can also confirm this bug, I mount my android via USB, and the system instantly freezes, no HDD activity, total freeze, I have no choice but to hard reset. The problem seems to coincide with the latest kernel/udev updates to date. I'm using 64-bit.

exiquio · 2011-05-31 16:52:31

I have been having for a few weeks with both a Motorola Cliq and Motorola Defy. This problem doesn't occur every time I plug it in. I keep my x64 machine up to date.

Last edited by exiquio (2011-05-31 16:53:33)

Unrealized · 2011-05-31 17:16:24

For me the hang doesn't happen when I use a Window manager like openbox and manually mount the usb stick..

I guess there is something messy in the auto mounting thingy. Kernel 2.6.38

johannes87 · 2011-06-02 18:28:01

Just happened to me the second time; sometimes when plugging in an USB stick, my OS freezes. Using nautilus on XFCE, if that matters. I also experienced a very high load while copying files to my USB stick.

Output of uname -a:

Linux johannes-desktop 2.6.38-ARCH #1 SMP PREEMPT Mon May 23 22:02:08 CEST 2011 x86_64 AMD Phenom(tm) II X4 955 Processor AuthenticAMD GNU/Linux

Last edited by johannes87 (2011-06-02 18:28:18)

lukaszan · 2011-06-03 13:41:28

Unrealized wrote:

For me the hang doesn't happen when I use a Window manager like openbox and manually mount the usb stick..

I guess there is something messy in the auto mounting thingy. Kernel 2.6.38

No it's something to do with kernel and/or drivers. I supected udev, so I logged into runlevel 1, killed udev (so basically had only init and syslog running), and got kernel panic when plugged my mobile.

The lack of similar issues on the interweb leads me to believe it's Arch specific, so I'm thinking mkinitcpio ??

I'm gonna check if it happens with slackware or something over the weekend.

Evilandi666 · 2011-06-16 22:00:59

I also experience this issue with 2.6.39. Freezes randomly when plugin a usb stick,handy,whatever<usb>

tatarimoke · 2011-06-18 07:49:34

Same problem, happening only if I plug several device (or several time the same device) in a short time.

lukaszan · 2011-07-10 20:32:54

As in
https://bbs.archlinux.org/viewtopic.php?id=119034&p=3

Tested with vanilla 2.6.39.3 and no kp. Marking as solved.

Arch Linux

#1 2011-05-16 22:13:51

[SOLVED] System crash when HTC mobile (/USB) connected

#2 2011-05-17 05:31:27

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#3 2011-05-17 06:10:29

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#4 2011-05-17 06:42:58

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#5 2011-05-17 07:50:21

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#6 2011-05-19 16:06:25

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#7 2011-05-19 20:07:36

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#8 2011-05-22 15:43:57

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#9 2011-05-22 22:00:46

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#10 2011-05-28 12:08:15

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#11 2011-05-28 18:01:23

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#12 2011-05-31 14:33:24

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#13 2011-05-31 16:52:31

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#14 2011-05-31 17:16:24

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#15 2011-06-02 18:28:01

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#16 2011-06-03 13:41:28

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#17 2011-06-16 22:00:59

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#18 2011-06-18 07:49:34

Re: [SOLVED] System crash when HTC mobile (/USB) connected

#19 2011-07-10 20:32:54

Re: [SOLVED] System crash when HTC mobile (/USB) connected

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