Keyboard and Mouse Randomly Reboot When In Use

themattbeballin · 2011-05-21 22:30:00

Hello,

I have a strange thing happening in Arch, and Arch only.

My Logitech G15 Keyboard, and my Logitech G500 Mouse, tend to randomly reboot when In use, I'll be in the middle of moving a item, for example, and boom, restart of the mouse... or in the middle of typing, and there goes the keyboard.

It doesn't do it in Winb7ows, at all... or in Ubuntu Natty, that's what makes me think it's a Arch related issue.

I did, thinking it may have been my USB ports acting up, move them to a completely different set of USB ports, and it still continued to reset as I type or use the mouse.

It doesn't do it very often, it's just a rare occasion, kinda thing, but it annoying.

Here is my lspci.

http://pastebin.com/Tda9etUz

and my lshw

http://pastebin.com/nCCcW5QG

Those are the two things I could think of pasting, if you need any other information, I'll gladly put it up.

EDIT: Typo

Last edited by themattbeballin (2011-05-21 22:31:07)

Lone_Wolf · 2011-05-22 11:24:16

Next time this happens, do

dmesg|tail

.

also try putting the mouse and keyboard on different usb controllers.

themattbeballin · 2011-05-22 21:26:04

Lone_Wolf wrote:

Next time this happens, do
dmesg|tail
.

Hmm. It just did it... and here is my dmesg|tail

[16:25][burchettm@NOVA][~]$ dmesg|tail
[34998.459909] usb 4-2: reset full speed USB device using uhci_hcd and address 24
[35012.006449] usb 4-2: input irq status -75 received
[35012.093254] hub 4-0:1.0: port 2 disabled by hub (EMI?), re-enabling...
[35012.093261] usb 4-2: USB disconnect, address 24
[35012.349892] usb 4-2: new full speed USB device using uhci_hcd and address 25
[35012.538802] input: Logitech G500 as /devices/pci0000:00/0000:00:1a.1/usb4/4-2/4-2:1.0/input/input38
[35012.539065] generic-usb 0003:046D:C068.0023: input,hidraw2: USB HID v1.11 Mouse [Logitech G500] on usb-0000:00:1a.1-2/input0
[35012.548670] input: Logitech G500 as /devices/pci0000:00/0000:00:1a.1/usb4/4-2/4-2:1.1/input/input39
[35012.548957] generic-usb 0003:046D:C068.0024: input,hiddev0,hidraw3: USB HID v1.11 Keyboard [Logitech G500] on usb-0000:00:1a.1-2/input1
[93160.542901] NVRM: Xid (0000:01:00): 6, PE0003 
[16:25][burchettm@NOVA][~]$

Lone_Wolf · 2011-05-23 11:37:40

[35012.538802] input: Logitech G500 as /devices/pci0000:00/0000:00:1a.1/usb4/4-2/4-2:1.0/input/input38
[35012.539065] generic-usb 0003:046D:C068.0023: input,hidraw2: USB HID v1.11 Mouse [Logitech G500] on usb-0000:00:1a.1-2/input0
[35012.548670] input: Logitech G500 as /devices/pci0000:00/0000:00:1a.1/usb4/4-2/4-2:1.1/input/input39
[35012.548957] generic-usb 0003:046D:C068.0024: input,hiddev0,hidraw3: USB HID v1.11 Keyboard [Logitech G500] on usb-0000:00:1a.1-2/input1

Those lines suggest that your mouse is seen as 2 devices : a mouse and a keyboard, which seems weird.
(my MX 518 is seen as just a mouse, and has plenty of extra buttons also).

[35012.006449] usb 4-2: input irq status -75 received
[35012.093254] hub 4-0:1.0: port 2 disabled by hub (EMI?), re-enabling...
[35012.093261] usb 4-2: USB disconnect, address 24

these have to do with the problem.

please post the output of 'lsusb -t' & 'lsusb -v' (run as root)

Last edited by Lone_Wolf (2011-05-23 11:47:16)

themattbeballin · 2011-05-23 19:23:33

Lone_Wolf wrote:

[35012.538802] input: Logitech G500 as /devices/pci0000:00/0000:00:1a.1/usb4/4-2/4-2:1.0/input/input38
[35012.539065] generic-usb 0003:046D:C068.0023: input,hidraw2: USB HID v1.11 Mouse [Logitech G500] on usb-0000:00:1a.1-2/input0
[35012.548670] input: Logitech G500 as /devices/pci0000:00/0000:00:1a.1/usb4/4-2/4-2:1.1/input/input39
[35012.548957] generic-usb 0003:046D:C068.0024: input,hiddev0,hidraw3: USB HID v1.11 Keyboard [Logitech G500] on usb-0000:00:1a.1-2/input1

Those lines suggest that your mouse is seen as 2 devices : a mouse and a keyboard, which seems weird.
(my MX 518 is seen as just a mouse, and has plenty of extra buttons also).

[35012.006449] usb 4-2: input irq status -75 received
[35012.093254] hub 4-0:1.0: port 2 disabled by hub (EMI?), re-enabling...
[35012.093261] usb 4-2: USB disconnect, address 24

these have to do with the problem.

please post the output of 'lsusb -t' & 'lsusb -v' (run as root)

Here is my lsusb -t && lsusb -v

http://pastebin.com/wkfT67fW

Lone_Wolf · 2011-05-23 21:11:34

Ok, that makes some things clear :

The G15 has a built-in hub, and counts as 3 devices
Your G500 is indeed reporting itself as 2 devices

Both the G15 keyboard and the G500 mouse are connected to the same USB 1.1 Hub

While the output doesn't suggest problems, i have seen problems with keyboards with built-in hubs and a mouse on the same port.

I strongly suggest you put the mouse on a different usb controller.

themattbeballin · 2011-05-23 21:47:29

Lone_Wolf wrote:

Ok, that makes some things clear :
The G15 has a built-in hub, and counts as 3 devices
Your G500 is indeed reporting itself as 2 devices
Both the G15 keyboard and the G500 mouse are connected to the same USB 1.1 Hub
While the output doesn't suggest problems, i have seen problems with keyboards with built-in hubs and a mouse on the same port.
I strongly suggest you put the mouse on a different usb controller.

Thanks. I'll give that a shot.

Arch Linux

#1 2011-05-21 22:30:00

Keyboard and Mouse Randomly Reboot When In Use

#2 2011-05-22 11:24:16

Re: Keyboard and Mouse Randomly Reboot When In Use

#3 2011-05-22 21:26:04

Re: Keyboard and Mouse Randomly Reboot When In Use

#4 2011-05-23 11:37:40

Re: Keyboard and Mouse Randomly Reboot When In Use

#5 2011-05-23 19:23:33

Re: Keyboard and Mouse Randomly Reboot When In Use

#6 2011-05-23 21:11:34

Re: Keyboard and Mouse Randomly Reboot When In Use

#7 2011-05-23 21:47:29

Re: Keyboard and Mouse Randomly Reboot When In Use

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