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#1 2011-07-08 18:21:40

Manuj19
Member
Registered: 2011-07-08
Posts: 12

[SOLVED]System Hang in Arch Linux

I have tried distributions like ubuntu and fedora in hope for finding a stable system . So I move on to Arch Linux
But this problem also exist on Arch. While using my Arch Linux (including ubuntu and fedora) my system hangs with a black screen with something written on the whole screen which cannot be pasted here as my system hangs and I have to push power button to restart.

So I check my errors.log file and found these errors

Jul  8 22:59:24 localhost kernel: [    1.680013] ata3: softreset failed (device not ready)
Jul  8 22:59:24 localhost kernel: [    7.298612] SP5100 TCO timer: mmio address 0xfec000f0 already in use
Jul  8 22:59:31 localhost kdm_greet[792]: Cannot load /usr/share/apps/kdm/faces/.default.face: No such file or directory

I have a HCL K21 pdc notebook

Note: In Ubuntu my notebook start with ata1: softreset failed error at boot time

Most often this error occur while watching videos or listening music with VLC

Last edited by Manuj19 (2011-07-09 10:13:24)

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#2 2011-07-08 18:49:23

.:B:.
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Registered: 2006-11-26
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Re: [SOLVED]System Hang in Arch Linux

I'd suspect a hardware problem rather than a software one if you try different distros and always bump into the same problem...


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#3 2011-07-08 20:15:17

Awebb
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Registered: 2010-05-06
Posts: 6,286

Re: [SOLVED]System Hang in Arch Linux

Can you please post what kind of hardware this is? The first 10 (!) pages on google don't really give me useful information on your device. Would be nice to know what kind of chipsets, CPU, BIOS, GPU etc pp.

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#4 2011-07-09 04:12:54

Manuj19
Member
Registered: 2011-07-08
Posts: 12

Re: [SOLVED]System Hang in Arch Linux

Awebb wrote:

Can you please post what kind of hardware this is? The first 10 (!) pages on google don't really give me useful information on your device. Would be nice to know what kind of chipsets, CPU, BIOS, GPU etc pp.

Thanks for replying

Here is the required information

Processor : Genuine Intel(R) CPU T2130 @ 1.86 GHz (intel pentium dual core)

Hard drive : Western Digital WDC WD1200BEVS-22RST0

Graphics : ATI Radeon Xpress series

BIOS : American Megatrends Inc.

Chipset : ATI RC415ME (North Bridge) + ATI SB600 (South Bridge)

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#5 2011-07-09 05:09:45

ewaller
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From: Pasadena, CA
Registered: 2009-07-13
Posts: 19,789

Re: [SOLVED]System Hang in Arch Linux

It might be better to just post the output of lspci -nn  It will tell us a great deal more about the hardware related to the PCI bus, including specific chip set identifiers.


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#6 2011-07-09 07:05:47

Manuj19
Member
Registered: 2011-07-08
Posts: 12

Re: [SOLVED]System Hang in Arch Linux

ewaller wrote:

It might be better to just post the output of lspci -nn  It will tell us a great deal more about the hardware related to the PCI bus, including specific chip set identifiers.

Thanks for suggestion
Here is output of lspci -nn

00:00.0 Host bridge [0600]: ATI Technologies Inc Device [1002:5a31] (rev 01)
00:01.0 PCI bridge [0604]: ATI Technologies Inc RS480 PCI Bridge [1002:5a3f]
00:04.0 PCI bridge [0604]: ATI Technologies Inc RS480 PCI Bridge [1002:5a36]
00:05.0 PCI bridge [0604]: ATI Technologies Inc RS480 PCI Bridge [1002:5a37]
00:06.0 PCI bridge [0604]: ATI Technologies Inc RS480 PCI Bridge [1002:5a38]
00:07.0 PCI bridge [0604]: ATI Technologies Inc RS480 PCI Bridge [1002:5a39]
00:12.0 SATA controller [0106]: ATI Technologies Inc SB600 Non-Raid-5 SATA [1002:4380]
00:13.0 USB Controller [0c03]: ATI Technologies Inc SB600 USB (OHCI0) [1002:4387]
00:13.1 USB Controller [0c03]: ATI Technologies Inc SB600 USB (OHCI1) [1002:4388]
00:13.2 USB Controller [0c03]: ATI Technologies Inc SB600 USB (OHCI2) [1002:4389]
00:13.3 USB Controller [0c03]: ATI Technologies Inc SB600 USB (OHCI3) [1002:438a]
00:13.4 USB Controller [0c03]: ATI Technologies Inc SB600 USB (OHCI4) [1002:438b]
00:13.5 USB Controller [0c03]: ATI Technologies Inc SB600 USB Controller (EHCI) [1002:4386]
00:14.0 SMBus [0c05]: ATI Technologies Inc SBx00 SMBus Controller [1002:4385] (rev 13)
00:14.1 IDE interface [0101]: ATI Technologies Inc SB600 IDE [1002:438c]
00:14.2 Audio device [0403]: ATI Technologies Inc SBx00 Azalia (Intel HDA) [1002:4383]
00:14.3 ISA bridge [0601]: ATI Technologies Inc SB600 PCI to LPC Bridge [1002:438d]
00:14.4 PCI bridge [0604]: ATI Technologies Inc SBx00 PCI to PCI Bridge [1002:4384]
01:05.0 VGA compatible controller [0300]: ATI Technologies Inc RC410 [Radeon Xpress 200M] [1002:5a62]
02:00.0 Ethernet controller [0200]: Atheros Communications Inc. AR5001 Wireless Network Adapter [168c:001c] (rev 01)
08:01.0 CardBus bridge [0607]: Ricoh Co Ltd RL5c476 II [1180:0476] (rev b3)
08:01.1 FireWire (IEEE 1394) [0c00]: Ricoh Co Ltd R5C552 IEEE 1394 Controller [1180:0552] (rev 08)
08:01.2 SD Host controller [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter [1180:0822] (rev 17)
08:01.3 System peripheral [0880]: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter [1180:0592] (rev 08)
08:07.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ [10ec:8139] (rev 10)

Last edited by Manuj19 (2011-07-09 07:20:08)

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#7 2011-07-09 07:47:15

x33a
Forum Fellow
Registered: 2009-08-15
Posts: 4,587

Re: [SOLVED]System Hang in Arch Linux

Seems like a hard drive or controller problem to me. Test your hard drive with the official tool of the manufacturer.

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#8 2011-07-09 07:56:09

Manuj19
Member
Registered: 2011-07-08
Posts: 12

Re: [SOLVED]System Hang in Arch Linux

x33a wrote:

Seems like a hard drive or controller problem to me. Test your hard drive with the official tool of the manufacturer.


Thanks for replying

Earlier I have input output errors on dev sda in installing Linux.
Somehow I figure out the solution in which I remove my Hard Drive password in BIOS.

So installation went through.
I have checked my hard drive with western digital hard drive diagnostic tool and it says that hard drive is OK.
Also I have bought new RAM can it be the problem?

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#9 2011-07-09 08:42:45

x33a
Forum Fellow
Registered: 2009-08-15
Posts: 4,587

Re: [SOLVED]System Hang in Arch Linux

Manuj19 wrote:

Thanks for replying

Earlier I have input output errors on dev sda in installing Linux.
Somehow I figure out the solution in which I remove my Hard Drive password in BIOS.

So installation went through.
I have checked my hard drive with western digital hard drive diagnostic tool and it says that hard drive is OK.
Also I have bought new RAM can it be the problem?

Could also be a bad cable, or port, just guessing. Unlikely to be a RAM problem though. Just to be sure you can check your RAM with the memtest86+ tool.

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#10 2011-07-09 08:51:53

Manuj19
Member
Registered: 2011-07-08
Posts: 12

Re: [SOLVED]System Hang in Arch Linux

x33a wrote:

Could also be a bad cable, or port, just guessing. Unlikely to be a RAM problem though. Just to be sure you can check your RAM with the memtest86+ tool.

But how windows work fine?

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#11 2011-07-09 10:12:43

Manuj19
Member
Registered: 2011-07-08
Posts: 12

Re: [SOLVED]System Hang in Arch Linux

I have solved my problem . I replaced the new ram with old ram . New ram works fine for windows but in linux it gives errors. So i shifted to my old ram and now arch works fine. Thank you everyone for help

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