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#1 2011-09-29 20:36:46

Akael
Member
Registered: 2011-09-19
Posts: 23

How can I find out why my mouse keeps freezing up?

I have a very weird problem with using my mouse. At random times my mouse simply stops working.

At first I was using a Logitech Bluetooth Keyboard/Mouse combo, but after a couple of days of the mouse freezing I switched to a Wireless (Non-bluetooth) Logitech Keyboard/Mouse. I continue to have the same issue with this mouse, and found out when it happens I can plug in another mouse, and use the newly plugged in mouse for a little bit.

After a few minutes the newly plugged in mouse will also stop working, and at that point I have no choice but to reboot my PC.

After reboot my original mouse works, and I use it until it freezes. Then I plug in the wired mouse and use it until it freezes.

Unplugging and re-plugging them in has no effect.
The wired mouse has a red light on the bottom, and the light stays on even when the mouse is not working.

Is there anywhere I can look to find out what couple be causing this?

Thanks

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#2 2011-09-29 23:01:54

thisoldman
Member
From: Pittsburgh
Registered: 2009-04-25
Posts: 1,172

Re: How can I find out why my mouse keeps freezing up?

If you are using your first mouse with a bluetooth-USB adaptor, and your second mouse is also USB, I would suspect the USB connection.

I always check dmesg when there are intermittent hardware errors.  Look for connection losses and new connections being made, perhaps with this:

dmesg | grep -i 'mouse\|usb\|blue'

You can also keep an eye on /var/log/messages.log as it continues to update with system messages, by running 'tail -f' in an open terminal:

# tail -f /var/log/messages.log

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#3 2011-10-01 04:03:58

Akael
Member
Registered: 2011-09-19
Posts: 23

Re: How can I find out why my mouse keeps freezing up?

I am still having the same issue, and nothing is being written to the messages.log file.

Anything else I can do, this is driving me crazy, I cannot continue to work like this. I am rebooting every twenty minutes due to this issue.

I have now tried about 6 different mice, and the same thing happens with all of them. All of them plug into a USB port, and my motherboard does not have any PS2 ports.

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#4 2011-10-01 06:43:16

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 20,354

Re: How can I find out why my mouse keeps freezing up?

Anything interesting in the logs?  Check dmesg, /var/log/everything.log,  and  /var/log/Xorg.0.log for things that happened around the time that things went south.


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

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#5 2011-10-02 02:21:34

Akael
Member
Registered: 2011-09-19
Posts: 23

Re: How can I find out why my mouse keeps freezing up?

I think I might have figured out my problem.

I have the ASUS Motherboard M3N78 PRO, and after searching google for others with USB problems I found a bunch of people with the same board and problems with USB in Linux.

After reading through 10 message boards or so I found a guy that said his issue went away when he disabled USB Legacy Keyboard/Mouse support in the BIOS. I trued this, and so far it seems to have worked.

The problem now is I cannot make any changes in Grub or in the Live CD without turning that feature back on, but this I can live with.

I am going to give it another day then mark this as solved.

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