Thinkpad t510 lockup issue

nicekiwi · 2011-04-05 11:22:27

I have posted about this problem before but never got a fix for it. Others using the same model of laptop claim theyve never encounterd the issue and some members on arch irc channel thought it might be that my ram is corrupt as the problem only seems to happen on x86_64 distros.

However i have completed at least one pass in Memtest v4.10 that claims no errors found.

The issue itself is one that occers accross all distrobutions I've ever tried on this laptop but trying to fix it for arch coz its my fav.

Generally about 3-10minutes into using the OS the screen will lockup, the mouse will usually be free to move around and if any audio is playing in the background it will usually continue playing.

This happens reguardless of the graphics driver installed, eg nouveau or nvidia and as ive said happens on all distros and all desktop enviroments, eg gnome, kde, e17, xfce, lxde etc. And reguardless of if compiz or similar is enabled or not.

Given that it does not seem to happen in console, and that the mouse can usually still move around the desktop im guessing an xorg issue however i have no idea howto debug it, other users have suggested looking through the logs etc but i really have no idea what im looking for.

The only way to fix the problem is to cold-reset the laptop.

Help?

Basic specs are:

Thinkpad t510
Intel i7 M620 - 2.66ghz
8gb ram
500gb hdd

Thank you!

Inxsible · 2011-04-05 14:20:51

the next time it happens...check the logs. That's usually a good place to start with figuring out what's wrong. Post the log file here or if its too long, then use pastebin.

Also, one pass of Memtest is probably not sufficient. Try 5-6 passes atleast. I think there are about 9 tests in each pass. So let it run overnight or so and see if you have any errors in the memory. Also the recommended practice is to have only 1 memory module installed when memtesting so that if there are errors, then you will know which module it is.

nicekiwi · 2011-04-05 23:04:21

@Inxsible Ok, I've left the memtest going while i at work, should have done millions of passes by the time i get home, will also do at least 5 passes on each seperate ram module later.

I might also add that seems to be a linux specific problem, as i have windows 7 x86_64 installed currently and has never given problems. (even on full ram useage)

Now you say check the logs, which logs? As ive said i really dont know what im looking for and the timestamps arnt really much of a help, they always seem incorrect for the time or date in question.

I'll seup a new install of arch to troubleshoot this, in a standard arch installation where would i find the logs and which ones should i post/pastebin here?

Thnkx again

Inxsible · 2011-04-06 03:15:08

/var/log/Xorg.0.log. Also check the output of dmesg

laurentis · 2011-04-06 03:22:20

I have a T510 myself, (i5 M540 2.53Ghz, 4gb ram)

I experienced the problem you described with the nouveau driver.
However with the nvidia binary my system is perfectly stable.

I've checked my nvidia configuration and the only special thing I've done is to add this line in /etc/modprobe.d/modprobe.conf

options nvidia NVreg_UseVBios=0

nicekiwi · 2011-04-06 11:47:56

Inxsible wrote:

/var/log/Xorg.0.log. Also check the output of dmesg

Paste of Xorg.0.log
[link]www.pastebin.com/LVqTj3CS[/link]

Pasted output of dmesg
[link]www.pastebin.com/KXkUd1dt[/link]

Memtest ran for 11 passes with no errors, I am wondering if its still worth running both indervidually as neither seem to show errors?

Am running ubuntu 10.10 x86_64 as it was quicker and easyer to work with on short notice. The last crashed happend as i was attempting to update the system after the install. By default ubuntu appare to be running nouveau.

Last edited by nicekiwi (2011-04-06 11:51:08)

nicekiwi · 2011-04-07 01:03:26

Tried out Fedora 15 Alpha, also froze during software update. Now no longer functional. sigh...

Fackamato · 2011-04-09 11:09:51

I've the same model laptop:

[fackamato@fackamato-t510 ~]$ lspci
00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02)
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:16.3 Serial controller: Intel Corporation 5 Series/3400 Series Chipset KT Controller (rev 06)
00:19.0 Ethernet controller: Intel Corporation 82577LM Gigabit Network Connection (rev 06)
00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06)
00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 06)
00:1c.3 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 4 (rev 06)
00:1c.4 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 5 (rev 06)
00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a6)
00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 06)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller (rev 06)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 06)
00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 06)
03:00.0 Network controller: Intel Corporation Centrino Advanced-N 6200 (rev 35)
0d:00.0 SD Host controller: Ricoh Co Ltd MMC/SD Host Controller (rev 01)
0d:00.1 System peripheral: Ricoh Co Ltd Memory Stick Host Controller (rev 01)
0d:00.3 FireWire (IEEE 1394): Ricoh Co Ltd FireWire Host Controller (rev 01)
ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02)
ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02)

No issue so far. It sounds like you have some kind of HW problem. Can you try disabling things in BIOS, like virtualization, firewire, pcmcia, everything like that. Try booting without acpi and/or noapic. (noapic acpi=off)

I'd try running 4 instances of cpuburn (burnP6) to see if it locks up faster. Perhaps with one window running "sensors" every 1 second or so, then another "tail -f":ing various log files etc.

songgao · 2011-04-12 13:07:48

Hi, I found this just after posting another thread in [testing] Repo Forum.
I am using ThinkPad T61 and I experienced the same issue, but it generally takes hours to happen.

Using nouveau driver (with 3d experimental support), gnome-shell.

It happens only after I installed many GUI softwares. Before that, everything was fine.

Arch Linux

#1 2011-04-05 11:22:27

Thinkpad t510 lockup issue

#2 2011-04-05 14:20:51

Re: Thinkpad t510 lockup issue

#3 2011-04-05 23:04:21

Re: Thinkpad t510 lockup issue

#4 2011-04-06 03:15:08

Re: Thinkpad t510 lockup issue

#5 2011-04-06 03:22:20

Re: Thinkpad t510 lockup issue

#6 2011-04-06 11:47:56

Re: Thinkpad t510 lockup issue

#7 2011-04-07 01:03:26

Re: Thinkpad t510 lockup issue

#8 2011-04-09 11:09:51

Re: Thinkpad t510 lockup issue

#9 2011-04-12 13:07:48

Re: Thinkpad t510 lockup issue

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