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#1 2012-10-13 16:49:19

mshenrick
Member
From: England
Registered: 2011-03-08
Posts: 14
Website

ATA errors and noise from HDD [solved]

Hi, I got a new 2TB HDD recently (new, not eBay new)

While trying to install arch on it, I keep getting errors every few seconds accompanied by a squeak from the hard drive. I have tried both GPT and MBR in the unlikely case that made a difference

Smartctl says the drive is fine

 [ 2002.424129] ata2: exception from Emask 0x10 SAct 0x0 SErr 0x1910000 action 0xe frozen 
 [ 2002.424274] ata2: irq_stat 0x00400000, PHY RDY changed 
 [ 2002.424470] ata2: Serror: { PHYRdyChg dispar LinkSeq TrStaTrna } 

Is my drive failing? If they're harmless (the noise implies they're not) can I suppress them?

Last edited by mshenrick (2012-10-14 11:41:04)

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#2 2012-10-14 05:34:29

Thme
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From: Raleigh NC
Registered: 2012-01-22
Posts: 93

Re: ATA errors and noise from HDD [solved]

Have you tried running a self test with smartctl?

#smartctl -t short /dev/sdX

Then after several minutes run

#smartctl -x /dev/sdX 

To view the log. You may have to review the data as some of it isn't clearly defined for
What's good or bad whereas other entries are easily understood(google is you're best friend on understanding those entries). It may be a faulty drive but I'm not jumping to conclusions  I've had some make weird clicking noises from the head being parked way to often and setting power management with hdparm fixed it(that was laptop related though I'm assuming this is a desktop implied by having a 2tb drive.) Post that if there's anything that seems bad (particularly what falls underneath ATTRIBUTE_NAME but keep in mind that smartdata on drives is to be taken with a grain of salt. I've seen some fail that tested fine and other's report real info related to a predictable failure. In one recent case I've had smartctl unable to complete any
tests on a drive that had that feature and it was obviously failing due to other observable issues. Another possibility is looking into how it's recognized and configured in your BIOS as on rare occasions it may not be auto detected (ide/sata ahci etc..) properly or it's configured wrong as a result of auto detection (unlikely to be the case though).


"You are like people in a dark room waiting for someone to turn the light on for you instead of groping around in the dark and turning it on for yourself." -J. Krishnamurti at age 19, to his students-
www.jkrishnamurti.org

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#3 2012-10-14 10:06:41

graysky
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From: /run/user/1000
Registered: 2008-12-01
Posts: 8,647
Website

Re: ATA errors and noise from HDD [solved]

Noise = bad; RMA the new drive while still in your 30-day return period to make sure you receive a NEW replacement....

SMART is not very smart for diagnosing all problems.  Look to see how many Reallocated_Sector_Ct you have for the drive via:

% sudo smartctl --all /dev/sdX | grep alloc
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0

Should be 0.

Last edited by graysky (2012-10-14 10:07:38)


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#4 2012-10-14 11:40:42

R00KIE
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From: Between a computer and a chair
Registered: 2008-09-14
Posts: 3,363

Re: ATA errors and noise from HDD [solved]

Current_Pending_Sector and Offline_Uncorrectable should also be zero, although these do not imply a serious problem and might be easy to fix they mean something went wrong and will affect how the drive works until they are fixed.


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#5 2012-10-14 11:44:06

mshenrick
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From: England
Registered: 2011-03-08
Posts: 14
Website

Re: ATA errors and noise from HDD [solved]

I've tried smartctl again and got no errors. And graysky's and rookie's test passed

I haven't got any errors on the ctrl+alt+fX consoles or heard any noises while on the actual system, the problem seemed to be limited to the live CD

I guess I'll never know why it was doing that, but it seems to be fixed, I think

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#6 2012-10-14 13:56:07

graysky
Member
From: /run/user/1000
Registered: 2008-12-01
Posts: 8,647
Website

Re: ATA errors and noise from HDD [solved]

The noise coming from the HDD is bad and will get worse over time.  Make 100 % sure you are happy.


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