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#1 2014-04-13 02:41:17

bhrgunatha
Member
Registered: 2009-12-16
Posts: 101

[SOLVED] Libre Office Writer 4.2.3 freezes trying to open docx file

After the upgrade of the Libre Office suite from 4.2.2 to 4.2.3, I cannot open docx files - the UI freezes with no response to keyboard or mouse.

Downgrading all libreoffice-* packages to 4.2.2-5 allows Writer to open the files once again correctly.

The only other issue I've seen on the forum is related to a dependency on gstreamer-0.10, but since I'm able to install all 4.2.3 packages I assume it's not that causing this problems.

Anyone else having similar problems?

Last edited by bhrgunatha (2014-04-19 02:50:12)

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#2 2014-04-13 13:23:14

demaio
Member
From: Germany
Registered: 2012-09-02
Posts: 101
Website

Re: [SOLVED] Libre Office Writer 4.2.3 freezes trying to open docx file

I cannot reproduce your problem, just tested with two complex DOCX files. Maybe there is a regression in LibreOffice specific to some DOCX files or features.

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#3 2014-04-15 02:50:23

bhrgunatha
Member
Registered: 2009-12-16
Posts: 101

Re: [SOLVED] Libre Office Writer 4.2.3 freezes trying to open docx file

Well I just noticed an upgrade to 4.2.3-2 but even with that I get the same behaviour.
It renders the document to the screen with a strange grey strip on the right hand side of the screen - and then writer freezes - I cant even take a screenshot because it won't repaint the screen.

It's a very, very basic document with some basic layout changes - a single page, landscape, with a table and unusual margins.
I uploaded a copy if that helps.

Direct dropbox link to the dosument causing the freeze.

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#4 2014-04-15 03:47:27

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 19,796

Re: [SOLVED] Libre Office Writer 4.2.3 freezes trying to open docx file

I have no trouble reading your file in LibreOffice 4.2.3.3  It is a table with 5 columns, nine rows + headers, and a few typos tongue
Running i3 WM, Intel graphics, Compton, 64 bit.  No gray bar.  No Freeze.


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

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#5 2014-04-15 08:16:50

gnumdk
Member
Registered: 2009-10-15
Posts: 175

Re: [SOLVED] Libre Office Writer 4.2.3 freezes trying to open docx file

Same here with no documents... Libreoffice freeze at startup...

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#6 2014-04-15 15:47:26

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 19,796

Re: [SOLVED] Libre Office Writer 4.2.3 freezes trying to open docx file

I've a hunch.  What jre / jdk are you folk running?

ewaller$@$odin ~ 1002 %pacman -Qs jre
local/jre7-openjdk 7.u51_2.4.6-1
    Free Java environment based on OpenJDK 7.0 with IcedTea7 replacing binary plugs - Full Java runtime environment -
    needed for executing Java GUI and Webstart programs
local/jre7-openjdk-headless 7.u51_2.4.6-1
    Free Java environment based on OpenJDK 7.0 with IcedTea7 replacing binary plugs - Minimal Java runtime - needed for
    executing non GUI Java programs
ewaller$@$odin ~ 1003 %pacman -Qs jdk
local/jdk7-openjdk 7.u51_2.4.6-1
    Free Java environment based on OpenJDK 7.0 with IcedTea7 replacing binary plugs - SDK
local/jre7-openjdk 7.u51_2.4.6-1
    Free Java environment based on OpenJDK 7.0 with IcedTea7 replacing binary plugs - Full Java runtime environment -
    needed for executing Java GUI and Webstart programs
local/jre7-openjdk-headless 7.u51_2.4.6-1
    Free Java environment based on OpenJDK 7.0 with IcedTea7 replacing binary plugs - Minimal Java runtime - needed for
    executing non GUI Java programs
ewaller$@$odin ~ 1004 %

Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

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#7 2014-04-15 18:18:37

SteveK
Member
Registered: 2010-06-11
Posts: 80

Re: [SOLVED] Libre Office Writer 4.2.3 freezes trying to open docx file

https://bbs.archlinux.org/viewtopic.php?id=179860
Is that the problem?  Seems that it doesn't happen if I uninstall the libreoffice-kde4 plugin.

Ugly though wink

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#8 2014-04-16 05:15:31

bhrgunatha
Member
Registered: 2009-12-16
Posts: 101

Re: [SOLVED] Libre Office Writer 4.2.3 freezes trying to open docx file

Yes SteveK thanks - I've uninstalled ibreoffice-kde4 and it works correctly now.

I seem to be very bad at search - I searched for libre office problems before I posted without finding the thread yuo found sad

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#9 2014-04-22 18:55:08

theodoreward
Member
Registered: 2013-04-05
Posts: 20

Re: [SOLVED] Libre Office Writer 4.2.3 freezes trying to open docx file

Fixed mine too, Arch 64 bit, kde4.

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#10 2014-04-22 18:58:15

Inxsible
Forum Fellow
From: Chicago
Registered: 2008-06-09
Posts: 9,183

Re: [SOLVED] Libre Office Writer 4.2.3 freezes trying to open docx file

theodoreward wrote:

Fixed mine too, Arch 64 bit, kde4.

please avoid power posting


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There's no such thing as a stupid question, but there sure are a lot of inquisitive idiots !

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