Arch Linux

necbot

Member

Registered: 2013-12-05

Posts: 59

[Solved] Printer stuck on pending

Yet another "my printer won't print" problem...

When I point my browser to localhost:631 the cups interface pulls up fine.  When I print a document it just says "pending" and doesn't print.  Documents print fine from other computers so it is not the printer.  /var/log/cups/error_log says...

E [10/Sep/2014:19:04:53 -0400] Unable to bind socket for address [v1.::1]:631 - Address already in use.
E [10/Sep/2014:20:09:30 -0400] Unable to bind socket for address [v1.::1]:631 - Address already in use.

The printer section of the CUPS interface says...

HP-Photosmart-C6300-series    HP Photosmart C6300 series        HP Photosmart c6300 Series, hpcups 3.14.6    Paused - "Rendering completed"

I'm not sure what to do from here.  Any help would be appreciated.

Last edited by necbot (2014-09-20 14:41:45)

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 20,354

Re: [Solved] Printer stuck on pending

Is that a local printer, or a network printer? 
Is that printer hosted by a computer, or does it host itself?
If it is hosted by a computer, what OS?
Are those other computers  that do print using cups, or something the USA's Pacific Northwest?

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Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
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necbot

Member

Registered: 2013-12-05

Posts: 59

Re: [Solved] Printer stuck on pending

The printer is a network printer.  It is hosted by itself.  I can see it is on my network using nmap....

Nmap scan report for 192.168.1.111
Host is up (0.014s latency).
Not shown: 988 closed ports
PORT     STATE SERVICE
80/tcp   open  http
139/tcp  open  netbios-ssn
445/tcp  open  microsoft-ds
8080/tcp open  http-proxy
8089/tcp open  unknown
9100/tcp open  jetdirect
9101/tcp open  jetdirect
9102/tcp open  jetdirect
9110/tcp open  unknown
9220/tcp open  unknown
9290/tcp open  unknown
9500/tcp open  ismserver

Nmap done: 1 IP address (1 host up) scanned in 1.81 seconds

I can print to the printer using my wife's computer (running windows 7) and my laptop (running Linux Mint).

Last edited by necbot (2014-09-13 00:22:36)

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 20,354

Re: [Solved] Printer stuck on pending

So, I would check the address used by cups.  Ensure that it had been at 192.168.1.111 when you installed the printer.  I've seen home routers move things around.
If it moved, either use Avahi to find it by name, or ensure that your router always issues the same address to the MAC of your printer.

If, on the other hand, cups is looking for the printer at 192.168.1.111, we have not found the root cause as yet....

---

Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

necbot

Member

Registered: 2013-12-05

Posts: 59

Re: [Solved] Printer stuck on pending

I went to the CUPS web interface, the printer URI is....

hp:/net/Photosmart_C6300_series?ip=192.168.1.111

So the IP address is correct.

R00KIE

Forum Fellow

From: Between a computer and a chair

Registered: 2008-09-14

Posts: 4,734

Re: [Solved] Printer stuck on pending

Have you tried to print a test page directly from "HP Device Manager" gui? I don't know if it uses cups or talks directly to the printer, but if it talks directly to the printer it might help to at least remove connectivity problems from the equation.

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R00KIE
Tm90aGluZyB0byBzZWUgaGVyZSwgbW92ZSBhbG9uZy4K

necbot

Member

Registered: 2013-12-05

Posts: 59

Re: [Solved] Printer stuck on pending

I tried printing through the HP Device Manager and I still couldn't print.  I finally gave up trying to find out what caused the problem.  I removed and reinstalled the printer driver packages, added the printer and it printed just fine.