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FUBAR

Member

From: Belgium

Registered: 2004-12-08

Posts: 1,029

Website

[pppoe] New ADSL ISP, pppoe errors

I've recently changed ADSL provider and Monday I got my new login/pword in the mail.
So I changed the config on my router but here's what I get when I try to connect:

/var/log/messages

Mar  7 21:31:11 k1tana pppd[14376]:   script /usr/sbin/pppoe -p /var/run/pppoe.p
id -I eth1 -T 80 -U -m 1412 -S Netconnect, pid 14378
Mar  7 21:31:11 k1tana pppoe[14378]: read (asyncReadFromPPP): Session 16409: Inp
ut/output error
Mar  7 21:31:11 k1tana pppoe[14378]: Sent PADT
Mar  7 21:31:11 k1tana pppd[14376]: Script /usr/sbin/pppoe -p /var/run/pppoe.pid
 -I eth1 -T 80 -U -m 1412 -S Netconnect finished (pid 14378), status = 0x1
Mar  7 21:31:11 k1tana pppd[14376]: Exit.
Mar  7 21:31:16 k1tana red: Connectioncheck: RED fail to connect
Mar  7 21:31:49 k1tana red: Connectioncheck: Restarting 3/5
Mar  7 21:31:52 k1tana ipcop: Starting RED device eth1.
Mar  7 21:31:52 k1tana ipcop: Dialling Dommel.
Mar  7 21:31:52 k1tana pppd[14418]: pppd 2.4.2 started by root, uid 0
Mar  7 21:31:52 k1tana pppd[14418]: using channel 268
Mar  7 21:31:52 k1tana pppd[14418]: Using interface ppp0
Mar  7 21:31:52 k1tana pppd[14418]: Connect: ppp0 <--> /dev/pts/0
Mar  7 21:31:52 k1tana pppoe[14419]: PADS: Service-Name: 'Netconnect'
Mar  7 21:31:52 k1tana pppoe[14419]: PPP session is 8466
Mar  7 21:31:53 k1tana pppd[14418]: sent [LCP ConfReq id=0x1 <mru 1492> <magic 0xc33742a1>]
Mar  7 21:31:53 k1tana pppd[14418]: rcvd [LCP ConfReq id=0x96 <mru 1492> <auth chap MD5> <magic 0x6cfa2824>]
Mar  7 21:31:53 k1tana pppd[14418]: sent [LCP ConfAck id=0x96 <mru 1492> <auth chap MD5> <magic 0x6cfa2824>]
Mar  7 21:31:53 k1tana pppd[14418]: rcvd [LCP ConfAck id=0x1 <mru 1492> <magic 0xc33742a1>]
Mar  7 21:31:53 k1tana pppd[14418]: sent [LCP EchoReq id=0x0 magic=0xc33742a1]
Mar  7 21:31:53 k1tana pppd[14418]: rcvd [CHAP Challenge id=0x1 <f72000a790128c601b067857e725b0bc>, name = "hsr-rb01.mpl"]
Mar  7 21:31:53 k1tana pppd[14418]: sent [CHAP Response id=0x1 <afde10f8f3e2e2a50a9189585b0f8093>, name = "******@***"]
Mar  7 21:31:53 k1tana pppd[14418]: rcvd [CHAP Failure id=0x1 "CHAP authentication failure, unit 1403"]
Mar  7 21:31:53 k1tana pppd[14418]: CHAP authentication failed: CHAP authentication failure, unit 1403
Mar  7 21:31:53 k1tana pppd[14418]: sent [LCP TermReq id=0x2 "Failed to authenticate ourselves to peer"]
Mar  7 21:31:53 k1tana pppd[14418]: rcvd [LCP TermReq id=0x97]
Mar  7 21:31:53 k1tana pppd[14418]: sent [LCP TermAck id=0x97]
Mar  7 21:31:53 k1tana pppd[14418]: rcvd [LCP TermAck id=0x2]
Mar  7 21:31:53 k1tana pppd[14418]: Connection terminated.
Mar  7 21:31:53 k1tana pppd[14418]: Waiting for 1 child processes...
Mar  7 21:31:53 k1tana pppoe[14419]: read (asyncReadFromPPP): Session 8466: Input/output error

Could someone confirm if this is an error on my side or on the ISP's side (maybe my line hasn't been activated properly yet)?

My ADSL modem (Thomson/Alcatel SpeedTouch 510) is set to "bridged mode" meaning that it passes the connection over ethernet to my Linux box. The Linux box handles the connections, routing, firewalling, ...

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A bus station is where a bus stops.
A train station is where a train stops.
On my desk I have a workstation.

tomk

Forum Fellow

From: Ireland

Registered: 2004-07-21

Posts: 9,839

Re: [pppoe] New ADSL ISP, pppoe errors

Well, it's a CHAP failure, so those annoying Level-1-type ISP support questions have to be answered first i.e.
- did you double-check that the name and password are spelt correctly?
- if it's case-specific, is the case correct?

Another thing, although this may not apply where you are - DSL ISPs around here assign a username e.g. foo123, but require username@something for PPPoE authentication, e.g. foo123@adsl.mynewisp.net.

If you're sure it's not any of the above, and you're still not connecting, then it's the ISP - the LCP lines immediately after "PPP session is 8466" show that the connection is established successfully, but subesquently fails to authenticate.

FUBAR

Member

From: Belgium

Registered: 2004-12-08

Posts: 1,029

Website

Re: [pppoe] New ADSL ISP, pppoe errors

I checked my personal account page @ the ISP and it seems they haven't recieved payment yet. That's probably the culprit.

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A bus station is where a bus stops.
A train station is where a train stops.
On my desk I have a workstation.