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#1 2015-03-29 20:17:59
- jman6495
- Member
- Registered: 2011-06-10
- Posts: 9
Acer Aspire E13 : Suspend/Poweroff don't Work
Hi !
I just got hold of a nice new laptop, An Acer Aspire E 13 (ES1-311-C1E8) and I've been running into a couple of issues.
I've already tried Ubuntu on this device and the issues are not present.
Two Big ones really,
On Poweroff, it doesn't actually shut down, it seems to complete the shutdown process, the screen goes black, but the hard drive keeps spinning, and the power light remains on. Not entirely sure why.
The bigger issue is Suspend : On closing the lid, using the suspend button, using the power button, or using (sudo) pm-suspend, it just freezes. the /var/log/pm-suspend.log claims that the suspend succeeded but I cannot resume it from suspend (Tried every key on the keyboard, touchpad and power button)
Here's the output of lsmod :
[jordan@e13 log]$ lsmod
Module Size Used by
btrfs 934835 0
xor 21040 1 btrfs
raid6_pq 99334 1 btrfs
ufs 73310 0
hfsplus 101557 0
hfs 53889 0
minix 35479 0
ntfs 202187 0
vfat 21231 0
msdos 17046 0
fat 62032 2 vfat,msdos
jfs 181524 0
xfs 849801 0
libcrc32c 12426 1 xfs
rfcomm 62023 2
fuse 87590 3
ctr 12927 3
ccm 17534 3
bnep 17349 2
ecb 12737 1
snd_hda_codec_hdmi 49263 1
uvcvideo 84822 0
snd_hda_codec_realtek 67322 1
snd_hda_codec_generic 63087 1 snd_hda_codec_realtek
videobuf2_vmalloc 13286 1 uvcvideo
videobuf2_memops 12519 1 videobuf2_vmalloc
joydev 17063 0
videobuf2_core 39635 1 uvcvideo
arc4 12536 2
i915 1002472 3
ath9k 129093 0
mousedev 17272 0
v4l2_common 12814 1 videobuf2_core
ath9k_common 26722 1 ath9k
ath9k_hw 428874 2 ath9k_common,ath9k
acer_wmi 17603 0
snd_hda_intel 26387 5
sparse_keymap 12818 1 acer_wmi
drm_kms_helper 98881 1 i915
videodev 135040 3 uvcvideo,v4l2_common,videobuf2_core
media 18365 2 uvcvideo,videodev
ath 26067 3 ath9k_common,ath9k,ath9k_hw
led_class 12855 2 ath9k,acer_wmi
mac80211 648753 1 ath9k
iTCO_wdt 12831 0
iTCO_vendor_support 12649 1 iTCO_wdt
cfg80211 476584 4 ath,ath9k_common,ath9k,mac80211
snd_hda_controller 26857 1 snd_hda_intel
evdev 21544 14
psmouse 107442 0
snd_hda_codec 112621 5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
snd_hwdep 17244 1 snd_hda_codec
drm 273125 5 i915,drm_kms_helper
snd_pcm 88779 5 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
mac_hid 12633 0
mei_txe 18098 0
intel_gtt 17848 1 i915
snd_timer 26614 1 snd_pcm
serio_raw 12849 0
coretemp 12820 0
hwmon 12930 1 coretemp
ath3k 12685 0
btusb 30036 0
intel_rapl 17605 0
r8169 76869 0
bluetooth 433830 27 bnep,ath3k,btusb,rfcomm
snd 73436 17 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
mii 12675 1 r8169
intel_powerclamp 17122 0
rfkill 18867 6 cfg80211,acer_wmi,bluetooth
mei 75468 1 mei_txe
kvm_intel 143417 0
kvm 435299 1 kvm_intel
i2c_i801 16965 0
i2c_algo_bit 12744 1 i915
i2c_core 50240 7 drm,i915,i2c_i801,drm_kms_helper,i2c_algo_bit,v4l2_common,videodev
pcspkr 12595 0
rtsx_pci_ms 16898 0
memstick 13696 1 rtsx_pci_ms
thermal 17559 0
ac 12715 0
video 22205 2 i915,acer_wmi
battery 17452 0
iosf_mbi 12682 1 intel_rapl
soundcore 13031 2 snd,snd_hda_codec
lpc_ich 20768 0
fan 12726 0
shpchp 35210 0
wmi 17339 1 acer_wmi
button 12953 1 i915
processor 27777 0
sch_fq_codel 17343 6
xts 12679 1
gf128mul 12970 1 xts
algif_skcipher 17051 0
af_alg 12988 1 algif_skcipher
sd_mod 43575 3
rtsx_pci_sdmmc 21261 0
mmc_core 110613 1 rtsx_pci_sdmmc
atkbd 22254 0
libps2 12739 2 atkbd,psmouse
ahci 33248 2
libahci 27215 1 ahci
crct10dif_pclmul 13394 0
crc32_pclmul 12915 0
xhci_pci 12675 0
crc32c_intel 21809 2
xhci_hcd 152471 1 xhci_pci
libata 181461 2 ahci,libahci
ehci_pci 12512 0
ehci_hcd 69979 1 ehci_pci
ghash_clmulni_intel 12978 0
cryptd 18553 1 ghash_clmulni_intel
rtsx_pci 41994 2 rtsx_pci_ms,rtsx_pci_sdmmc
scsi_mod 147395 2 libata,sd_mod
usbcore 199382 7 ath3k,btusb,uvcvideo,ehci_hcd,ehci_pci,xhci_hcd,xhci_pci
usb_common 12561 1 usbcore
i8042 18002 2 acer_wmi,libps2
serio 18282 6 serio_raw,atkbd,i8042,psmouse
sha512_ssse3 41814 0
sha512_generic 12632 1 sha512_ssse3
sha256_ssse3 25692 0
sha256_generic 16804 1 sha256_ssse3
aes_x86_64 16719 9
ext4 514390 2
crc16 12343 2 ext4,bluetooth
mbcache 17171 1 ext4
jbd2 86379 1 ext4
dm_crypt 22551 1
dm_mod 93753 9 dm_crypt
[jordan@e13 log]$ sudo lsmod
[sudo] password for jordan:
Module Size Used by
btrfs 934835 0
xor 21040 1 btrfs
raid6_pq 99334 1 btrfs
ufs 73310 0
hfsplus 101557 0
hfs 53889 0
minix 35479 0
ntfs 202187 0
vfat 21231 0
msdos 17046 0
fat 62032 2 vfat,msdos
jfs 181524 0
xfs 849801 0
libcrc32c 12426 1 xfs
rfcomm 62023 2
fuse 87590 3
ctr 12927 3
ccm 17534 3
bnep 17349 2
ecb 12737 1
snd_hda_codec_hdmi 49263 1
uvcvideo 84822 0
snd_hda_codec_realtek 67322 1
snd_hda_codec_generic 63087 1 snd_hda_codec_realtek
videobuf2_vmalloc 13286 1 uvcvideo
videobuf2_memops 12519 1 videobuf2_vmalloc
joydev 17063 0
videobuf2_core 39635 1 uvcvideo
arc4 12536 2
i915 1002472 3
ath9k 129093 0
mousedev 17272 0
v4l2_common 12814 1 videobuf2_core
ath9k_common 26722 1 ath9k
ath9k_hw 428874 2 ath9k_common,ath9k
acer_wmi 17603 0
snd_hda_intel 26387 5
sparse_keymap 12818 1 acer_wmi
drm_kms_helper 98881 1 i915
videodev 135040 3 uvcvideo,v4l2_common,videobuf2_core
media 18365 2 uvcvideo,videodev
ath 26067 3 ath9k_common,ath9k,ath9k_hw
led_class 12855 2 ath9k,acer_wmi
mac80211 648753 1 ath9k
iTCO_wdt 12831 0
iTCO_vendor_support 12649 1 iTCO_wdt
cfg80211 476584 4 ath,ath9k_common,ath9k,mac80211
snd_hda_controller 26857 1 snd_hda_intel
evdev 21544 14
psmouse 107442 0
snd_hda_codec 112621 5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
snd_hwdep 17244 1 snd_hda_codec
drm 273125 5 i915,drm_kms_helper
snd_pcm 88779 5 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
mac_hid 12633 0
mei_txe 18098 0
intel_gtt 17848 1 i915
snd_timer 26614 1 snd_pcm
serio_raw 12849 0
coretemp 12820 0
hwmon 12930 1 coretemp
ath3k 12685 0
btusb 30036 0
intel_rapl 17605 0
r8169 76869 0
bluetooth 433830 27 bnep,ath3k,btusb,rfcomm
snd 73436 17 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
mii 12675 1 r8169
intel_powerclamp 17122 0
rfkill 18867 6 cfg80211,acer_wmi,bluetooth
mei 75468 1 mei_txe
kvm_intel 143417 0
kvm 435299 1 kvm_intel
i2c_i801 16965 0
i2c_algo_bit 12744 1 i915
i2c_core 50240 7 drm,i915,i2c_i801,drm_kms_helper,i2c_algo_bit,v4l2_common,videodev
pcspkr 12595 0
rtsx_pci_ms 16898 0
memstick 13696 1 rtsx_pci_ms
thermal 17559 0
ac 12715 0
video 22205 2 i915,acer_wmi
battery 17452 0
iosf_mbi 12682 1 intel_rapl
soundcore 13031 2 snd,snd_hda_codec
lpc_ich 20768 0
fan 12726 0
shpchp 35210 0
wmi 17339 1 acer_wmi
button 12953 1 i915
processor 27777 0
sch_fq_codel 17343 6
xts 12679 1
gf128mul 12970 1 xts
algif_skcipher 17051 0
af_alg 12988 1 algif_skcipher
sd_mod 43575 3
rtsx_pci_sdmmc 21261 0
mmc_core 110613 1 rtsx_pci_sdmmc
atkbd 22254 0
libps2 12739 2 atkbd,psmouse
ahci 33248 2
libahci 27215 1 ahci
crct10dif_pclmul 13394 0
crc32_pclmul 12915 0
xhci_pci 12675 0
crc32c_intel 21809 2
xhci_hcd 152471 1 xhci_pci
libata 181461 2 ahci,libahci
ehci_pci 12512 0
ehci_hcd 69979 1 ehci_pci
ghash_clmulni_intel 12978 0
cryptd 18553 1 ghash_clmulni_intel
rtsx_pci 41994 2 rtsx_pci_ms,rtsx_pci_sdmmc
scsi_mod 147395 2 libata,sd_mod
usbcore 199382 7 ath3k,btusb,uvcvideo,ehci_hcd,ehci_pci,xhci_hcd,xhci_pci
usb_common 12561 1 usbcore
i8042 18002 2 acer_wmi,libps2
serio 18282 6 serio_raw,atkbd,i8042,psmouse
sha512_ssse3 41814 0
sha512_generic 12632 1 sha512_ssse3
sha256_ssse3 25692 0
sha256_generic 16804 1 sha256_ssse3
aes_x86_64 16719 9
ext4 514390 2
crc16 12343 2 ext4,bluetooth
mbcache 17171 1 ext4
jbd2 86379 1 ext4
dm_crypt 22551 1
dm_mod 93753 9 dm_cryptI don't know if anyone has had similar issues, or found any way around this, or if anyone knows what the ubuntu devs have added to fix things ?
edit : Attempted using lts kernel, No improvement
Thanks in advance
-jman6495
Last edited by jman6495 (2015-03-29 20:57:57)
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#2 2015-05-18 15:52:05
- spcmd
- Member
- Registered: 2015-05-18
- Posts: 12
Re: Acer Aspire E13 : Suspend/Poweroff don't Work
jman6495:
I had exactly the same problem with my Acer ES1-512 laptop. Tried a bunch of kernels, systemd versions, tried pm-utils, systemctl. Instantly freezed on suspend, and didn't turn off the computer neither with "systemctl poweroff", neither with "sudo poweroff".
A few days ago I've found the solution (or at least for my laptop): In the BIOS settings I had to disable the "xHCI support (external USB 3.0 controller)". Maybe not the best solution, but it works for me.
Also, it's worth mentioning that I disabled UEFI in the BIOS and using legacy mode instead (installed Arch this way).
I hope this helps! 
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