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#1 2015-05-11 20:59:04
- lkarunan
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- Registered: 2015-05-11
- Posts: 7
[Solved] No sound on Dell XPS 13 2015 (9343) with BIOS A03
I have been unable to get sound to work on my new 2015 Dell XPS 13 Developer Edition running kernel 4.0.1-1-ARCH. Arch is the only OS installed.
I have checked the wiki page and this forum post, which seems to indicate it should work with this configuration out of the box.
However, audio does not play through the speakers (the speakers were working in the original Ubuntu 14.04 installation) and when I tried to un-mute the volume, as described in the ALSA wiki page I received the following message:
$ amixer sset Master unmute
amixer: Unable to find simple control 'Master',0I am not sure what other pertinent information to post, please forgive my ignorance and let me know. Thank you for your assistance.
Last edited by lkarunan (2015-05-17 13:42:47)
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#2 2015-05-11 23:15:04
- TheNineBaller
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- Registered: 2014-12-03
- Posts: 18
Re: [Solved] No sound on Dell XPS 13 2015 (9343) with BIOS A03
Can we see the available mixers?
Give us the output of
amixerAlso if you are simply seeking to unmute the channel have you tried using alsamixer?
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#3 2015-05-12 07:53:09
- lkarunan
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- Registered: 2015-05-11
- Posts: 7
Re: [Solved] No sound on Dell XPS 13 2015 (9343) with BIOS A03
$ amixer
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'IEC958',1
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'IEC958',2
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]I have now used alsamixer to unmute all the channels but it has not produced the desired effect. For some reason there are two sound cards listed in alsamixer: the default is HDA Intel HDMI and the second is HDA Intel PCH.
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#4 2015-05-12 15:29:11
- altercation
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- From: Seattle
- Registered: 2011-05-15
- Posts: 136
- Website
Re: [Solved] No sound on Dell XPS 13 2015 (9343) with BIOS A03
I'm running my patched 4.0.1 that includes the two sound device related patches originally linked to by barton george on his blog announcing the xps 13 release. Those patches enable i2c mode for the sound card.
https://aur.archlinux.org/packages/linux-xps13-alt/
You might give it a try. Note that if you do, you'll have to configure your bootloader correctly, of course.
One other note is that if you were not in i2c mode on the sound card previously then you'll have to do two rebooots before you see the sound devices properly. That is only true for the first reboot into i2c mode.
Ethan Schoonover
Precision Colors - http://ethanschoonover.com/solarized
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#5 2015-05-12 18:53:53
- lkarunan
- Member
- Registered: 2015-05-11
- Posts: 7
Re: [Solved] No sound on Dell XPS 13 2015 (9343) with BIOS A03
I'm running my patched 4.0.1 that includes the two sound device related patches originally linked to by barton george on his blog announcing the xps 13 release. Those patches enable i2c mode for the sound card.
https://aur.archlinux.org/packages/linux-xps13-alt/
You might give it a try. Note that if you do, you'll have to configure your bootloader correctly, of course.
One other note is that if you were not in i2c mode on the sound card previously then you'll have to do two rebooots before you see the sound devices properly. That is only true for the first reboot into i2c mode.
Thank you for your advice. Am I correct in inferring that you were not able to get sound working with the stock kernel either? Up to now, I thought that the issue was with how I had configured the system, not the kernel itself. This blog article also suggests that there might be a problem with the un-patched kernel version 4.0, which affects more than just the mic.
Please can you tell me how can I find out which mode my sound card is in?
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#6 2015-05-17 12:58:57
- lkarunan
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- Registered: 2015-05-11
- Posts: 7
Re: [Solved] No sound on Dell XPS 13 2015 (9343) with BIOS A03
I have installed the patched kernel and rebooted twice but am still encountering the same problem. The only difference to altercation's instructions is that the aur package has been updated:
$ uname -r
4.0.2-1-xps13-altThe output of amixer is identical to before. However, there are now two headphone channels visible in alsamixer, which were not present under the stock kernel.
┌─────────────────────── AlsaMixer v1.0.29 ────────────────────────┐
│ Card: HDA Intel PCH F1: Help │
│ Chip: Realtek ALC3263 F2: System information │
│ View: F3:[Playback] F4: Capture F5: All F6: Select sound card │
│ Item: Headphone Mic [dB gain: -16.50, -16Esc: Exit │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ │
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ ├──┤ ├──┤ ├──┤ └──┘ ├──┤ └──┘ ├──┤ │
│ │OO│ │OO│ │OO│ │OO│ │OO│ │
│ └──┘ └──┘ └──┘ └──┘ └──┘ │
│ 100 100<>100 20<>20 100<>100 100<>100 100<>100 100<>100 │
│ Master Headphon<Headphon>Headphon Speaker PCM Beep │
│ │
│ │
│The channel which is set at 20 gives a continuous "beep" (sine tone?) through headphones, when they are plugged into the jack.
This is the other sound card visible in alsamixer (and the one that is displayed by default):
┌─────────────────────── AlsaMixer v1.0.29 ────────────────────────┐
│ Card: HDA Intel HDMI F1: Help │
│ Chip: Intel Broadwell HDMI F2: System information │
│ View: F3:[Playback] F4: Capture F5: All F6: Select sound card │
│ Item: S/PDIF Esc: Exit │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ ┌───── Sound Card ──────┐ │
│ │- (default) │ │
│ │0 HDA Intel HDMI │ │
│ │1 HDA Intel PCH │ │
│ │ enter device name...│ │
│ └───────────────────────┘ │
│ < S/PDIF >S/PDIF 1 S/PDIF 2 │
│ │
│ │─────────────────────── AlsaMixer v1.0.29 ────────────────────────┐
│ Card: HDA Intel HDMI F1: Help │
│ Chip: Intel Broadwell HDMI F2: System information │
│ View: F3:[Playback] F4: Capture F5: All F6: Select sound card │
│ Item: S/PDIF Esc: Exit │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ ┌──┐ ┌──┐ ┌──┐ │
│ │OO│ │OO│ │OO│ │
│ └──┘ └──┘ └──┘ │
│ < S/PDIF >S/PDIF 1 S/PDIF 2 │
│ │The only other thing I have noticed in ~20 minutes of use are some graphical artefacts and flickering that occur with this kernel. I have previously set the Intel graphics acceleration to uxa, as described in the wiki, because of issues with virtual terminals and resuming from suspend. The graphical issues I am currently encountering are very minor, however.
Update:
Thanks to fumlead for this post. The problem seems to have been that the wrong card was set as default. Creating /etc/asound.conf and adding this:
pcm.!default {
type hw
card 1
}has solved the problem under both the stock and aur kernels. I am going to stick with the stock kernel because of the graphical issues encountered with the alternate kernel. I am not currently using the audio jack for a microphone, which I believe should work for the alternate kernel but not the stock one.
There is a small bug with the speakers not automatically being silenced when headphones are plugged in, but hopefully that will be fixed in kernel 4.1.
Thank you to everyone who viewed and commented in this thread and special thanks to fumlead.
Last edited by lkarunan (2015-05-17 13:41:23)
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#7 2015-05-22 12:35:52
- tulcod
- Member
- Registered: 2011-05-25
- Posts: 9
Re: [Solved] No sound on Dell XPS 13 2015 (9343) with BIOS A03
I have installed the patched kernel and rebooted twice but am still encountering the same problem. The only difference to altercation's instructions is that the aur package has been updated:
$ uname -r 4.0.2-1-xps13-alt[...]
The only other thing I have noticed in ~20 minutes of use are some graphical artefacts and flickering that occur with this kernel. I have previously set the Intel graphics acceleration to uxa, as described in the wiki, because of issues with virtual terminals and resuming from suspend. The graphical issues I am currently encountering are very minor, however.
This is caused by the psr patch. From AUR:
PSR is still causing flickering for me. I build with PSR support enabled but it's up to you if you want to utilize it. Again, disable it on the kernel command line with: i915.enable_psr=0
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