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#1 2006-03-18 07:28:25

moeroen
Member
From: Netherlands
Registered: 2005-07-16
Posts: 9

hplip doesn't work after upgrade

i'm using hplip + cups with my deskjet 930C via usb and it always worked fine, but after the last upgrade i can't print anymore.
the HP Device Manager tells me that the device is powered down or unplugged (code 5002).
i have tried reinstalling the printer, but that doesn't help. i have a feeling it has something to do with libusb or something.
any idea's ??

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#2 2006-03-18 07:46:30

tpowa
Developer
From: Lauingen , Germany
Registered: 2004-04-05
Posts: 2,322

Re: hplip doesn't work after upgrade

usb printers need to be reinstalled because of change to libusb, it was mentionied while installing.
greetings
tpowa

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#3 2006-03-18 09:12:52

moeroen
Member
From: Netherlands
Registered: 2005-07-16
Posts: 9

Re: hplip doesn't work after upgrade

thks tpowa.
yes, i saw that also. but does it mean to remove the printer and reinstall, because i already tried that. or is there another way ??

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#4 2006-03-18 09:15:58

tpowa
Developer
From: Lauingen , Germany
Registered: 2004-04-05
Posts: 2,322

Re: hplip doesn't work after upgrade

the adress changes from usb/lp0 to a SERIAL=XXXXXX so just remove the printer and readd it then it should work again

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#5 2006-03-18 09:33:16

moeroen
Member
From: Netherlands
Registered: 2005-07-16
Posts: 9

Re: hplip doesn't work after upgrade

thks.
tried it, but no succes. same messages as before.
the strange thing is, that it also doesn't work anymore with only gnome-cups-manager installed (without hplip).

i'm wondering if it has something to do with the latest
udev/mkinitrd/kernel upgrade...

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#6 2006-03-18 11:05:06

Searinox
Member
Registered: 2004-09-14
Posts: 44

Re: hplip doesn't work after upgrade

Hi!
I'm experiencing a similar problem since the update to hplip 0.9.9 (I've got a deskjet 940c which worked fine until then).
The following is the syslog output:

Mar 17 23:59:58 nexus usb 1-2: USB disconnect, address 13
Mar 18 00:00:00 nexus usb 1-2: new full speed USB device using ohci_hcd and address 14
Mar 18 00:00:00 nexus drivers/usb/class/usblp.c: usblp0: USB Bidirectional printer dev 14 if 0 alt 0 proto 2 vid 0x03F0 pid 0x1604
Mar 18 00:00:02 nexus ppdev0: registered pardevice
Mar 18 00:00:02 nexus ppdev0: unregistered pardevice
Mar 18 00:00:02 nexus hpiod: unable to ParDevice::Open hp:/par/ANY?device=/dev/parport1: No such file or directory: io/hpiod/ppdevice.cpp 837
Mar 18 00:00:02 nexus hpiod: unable to ParDevice::Open hp:/par/ANY?device=/dev/parport2: No such file or directory: io/hpiod/ppdevice.cpp 837
Mar 18 00:00:02 nexus hpiod: unable to ParDevice::Open hp:/par/ANY?device=/dev/parport3: No such file or directory: io/hpiod/ppdevice.cpp 837
Mar 18 00:00:02 nexus hpiod: removing usblp driver interface=0 for hp:/usb/DeskJet_940C?serial=CN16P6C1XXBH io/hpiod/device.cpp 468
Mar 18 00:00:02 nexus drivers/usb/class/usblp.c: usblp1: removed
Mar 18 00:00:04 nexus hpiod: invalid model DeskJet_940C != DESKJET_940C Device::Open io/hpiod/device.cpp 919

I had to downgrade to 0.9.8-4 to make printing work again. Removing and readding the printer (several times) didn't work either.

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#7 2006-03-18 13:00:05

moeroen
Member
From: Netherlands
Registered: 2005-07-16
Posts: 9

Re: hplip doesn't work after upgrade

i found following in /var/log/errors.log:

Mar 18 14:05:08 localhost hpiod: unable to ParDevice::Open hp:/par/ANY?device=/dev/parport1: No such file or directory: io/hpiod/ppdevice.cpp 837
Mar 18 14:05:08 localhost hpiod: unable to ParDevice::Open hp:/par/ANY?device=/dev/parport2: No such file or directory: io/hpiod/ppdevice.cpp 837
Mar 18 14:05:08 localhost hpiod: unable to ParDevice::Open hp:/par/ANY?device=/dev/parport3: No such file or directory: io/hpiod/ppdevice.cpp 837
Mar 18 14:05:08 localhost hpiod: invalid model DeskJet_930C != DESKJET_930C Device::Open io/hpiod/device.cpp 919
Mar 18 14:05:09 localhost hpiod: unable to ParDevice::Open hp:/par/ANY?device=/dev/parport1: No such file or directory: io/hpiod/ppdevice.cpp 837
Mar 18 14:05:09 localhost hpiod: unable to ParDevice::Open hp:/par/ANY?device=/dev/parport2: No such file or directory: io/hpiod/ppdevice.cpp 837
Mar 18 14:05:09 localhost hpiod: unable to ParDevice::Open hp:/par/ANY?device=/dev/parport3: No such file or directory: io/hpiod/ppdevice.cpp 837
Mar 18 14:05:11 localhost hpiod: unable to ParDevice::Open hp:/par/ANY?device=/dev/parport1: No such file or directory: io/hpiod/ppdevice.cpp 837
Mar 18 14:05:11 localhost hpiod: unable to ParDevice::Open hp:/par/ANY?device=/dev/parport2: No such file or directory: io/hpiod/ppdevice.cpp 837
Mar 18 14:05:11 localhost hpiod: unable to ParDevice::Open hp:/par/ANY?device=/dev/parport3: No such file or directory: io/hpiod/ppdevice.cpp 837
Mar 18 14:05:11 localhost hpiod: invalid model DeskJet_930C != DESKJET_930C Device::Open io/hpiod/device.cpp 919
Mar 18 14:05:11 localhost hpiod: unable to ParDevice::Open hp:/par/ANY?device=/dev/parport1: No such file or directory: io/hpiod/ppdevice.cpp 837
Mar 18 14:05:11 localhost hpiod: unable to ParDevice::Open hp:/par/ANY?device=/dev/parport2: No such file or directory: io/hpiod/ppdevice.cpp 837
Mar 18 14:05:11 localhost hpiod: unable to ParDevice::Open hp:/par/ANY?device=/dev/parport3: No such file or directory: io/hpiod/ppdevice.cpp 837

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#8 2006-03-19 09:21:46

moeroen
Member
From: Netherlands
Registered: 2005-07-16
Posts: 9

Re: hplip doesn't work after upgrade

today i removed the usb-cable and connected the printer via the parallel port.
now it works fine.

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#9 2006-03-21 20:49:34

tomk
Forum Fellow
From: Ireland
Registered: 2004-07-21
Posts: 9,839

Re: hplip doesn't work after upgrade

I'm having the same trouble with my 940C. I raised a bug report, but tbh it doesn't seem to be the Arch package that's at fault. I've posted it on the hplip forum - it's not very active, but if anything comes back, I'll post it here.

I also found a thread in Gentoo's forum called [SOLVED] printing worked yesterday, now doesn't after update - sounds promising, until you read it. It's [SOLVED] by downgrading to 0.9.8 - they've masked 0.9.9 for the moment, which I gather is Gentoo-speak for IgnorePkg. smile

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#10 2006-03-21 22:48:57

tpowa
Developer
From: Lauingen , Germany
Registered: 2004-04-05
Posts: 2,322

Re: hplip doesn't work after upgrade

ok forced downgrade now, if i try again to update i'll put it to testing first and invite you to test it from there;)
greetings
tpowa

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#11 2006-03-22 00:58:26

lumiwa
Member
Registered: 2005-12-26
Posts: 712

Re: hplip doesn't work after upgrade

tpowa wrote:

usb printers need to be reinstalled because of change to libusb, it was mentionied while installing.
greetings
tpowa

I have same trouble with Lexmark Z25 (usb printer). In /var/log/cups/error.log I have:
E [21/Mar/2006:17:45:38 -0600] PID 5199 stopped with status 0!

With udevinfo -a -p /sys/class/usb/lp0 I got:

looking at device '/class/usb/lp0':
    KERNEL=="lp0"
    SUBSYSTEM=="usb"
    SYSFS{dev}=="180:0"

  looking at device '/devices/pci0000:00/0000:00:1d.1/usb2/2-2/2-2:1.0':
    ID=="2-2:1.0"
    BUS=="usb"
    DRIVER=="usblp"
    SYSFS{ieee1284_id}=="MFG:Lexmark_CMD:CPDNPA001_MODEL:Lexmark Z25-Z35_CLASS:P
rinter_DES:Lexmark Z25-Z35_COMMENT:011019-1_"
    SYSFS{modalias}=="usb:v043Dp0057d0100dc00dsc00dp00ic07isc01ip02"
    SYSFS{bInterfaceProtocol}=="02"
    SYSFS{bInterfaceSubClass}=="01"
    SYSFS{bInterfaceClass}=="07"
    SYSFS{bNumEndpoints}=="02"
    SYSFS{bAlternateSetting}==" 0"
    SYSFS{bInterfaceNumber}=="00"

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#12 2006-03-30 19:39:03

tomk
Forum Fellow
From: Ireland
Registered: 2004-07-21
Posts: 9,839

Re: hplip doesn't work after upgrade

Problem still exists with hplip 0.9.10 in testing.

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#13 2006-03-30 19:40:51

tpowa
Developer
From: Lauingen , Germany
Registered: 2004-04-05
Posts: 2,322

Re: hplip doesn't work after upgrade

ok thanks for the report, i'll let it stay a bit in testing perhaps it changes soon, who knows.
feel free to add hplip to IgnorePkg

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#14 2006-03-31 17:37:28

johnisevil
Member
From: Hamilton, ON Canada
Registered: 2003-08-07
Posts: 221
Website

Re: hplip doesn't work after upgrade

tpowa wrote:

ok thanks for the report, i'll let it stay a bit in testing perhaps it changes soon, who knows.
feel free to add hplip to IgnorePkg

Why did you guys completely get rid of HPIJS and HPOJ?  I've had nothing but problems with HPLIP and months later have yet to actually get my printer to print anything.  I think a smarter approach would be to leave options.  If people didn't want to deal with HPLIP, at least give them the opportunity to use HPIJS without having to package it on their own.

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#15 2006-03-31 18:10:29

tomk
Forum Fellow
From: Ireland
Registered: 2004-07-21
Posts: 9,839

Re: hplip doesn't work after upgrade

Post a feature request.

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#16 2007-02-10 17:19:18

alleyoopster
Member
From: Cape Town
Registered: 2006-11-19
Posts: 95

Re: hplip doesn't work after upgrade

OK I have picked this up a year later and am facing the same problem. I know from talking with developers at hplip that it will not work with my scanner and I have to use HPIJS / HPOJ. There is source available, but will not compile. Was this ever resolved?  I won't hold my breath for a reply, but I thought that I would start my quest by posting here. I have posted a feature request.

Last edited by alleyoopster (2007-02-10 17:36:13)

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