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CatInTheHat

Member

Registered: 2015-09-10

Posts: 5

[Solved]Skype breaking my audio

Hi there, I am currently having some issues with my audio and I think skype is to blame.

my first thought was that I had accidentally muted something, but alsamixer is showing that nothing is muted or looking out of the ordinary.

When my computer starts from a cold boot all audio seems to be working fine from multiple sources(speaker-test, chrome, spotify, etc..) but once skype is started audio fails to work again until the computer is restarted, even if skype is shutdown.

This problem started very recently, audio and skype were working perfectly fine before. To try and fix the problem I have reinstalled everything to do with audio and skype, but with no luck.

I was hoping someone else has had a similar experience or would have some insight on how to fix this issue.

EDIT:

and yes I have read the wiki and tried this but that didnt work either unfortunately.

EDIT2:

I left my computer for a small amount of time, less than 10 minutes, and when I came back audio was not working, with skype never being open. So the issue might not be only skype's fault but something else related to my sound setup.

Last edited by CatInTheHat (2015-09-11 19:11:01)

Steef435

Member

Registered: 2013-08-29

Posts: 577

Website

Re: [Solved]Skype breaking my audio

Are you aware that Skype stopped supporting ALSA and now only works with PulseAudio?

CatInTheHat

Member

Registered: 2015-09-10

Posts: 5

Re: [Solved]Skype breaking my audio

Yes I am aware that Skype only supports pulse, I do have that installed and running, and up until yesterday it was working fine.

Because of the fact that it suddenly stopped working I am suspect to a package I either updated or removed causing the issue. So this is the relevant part of my pacman log, with the last things I did before having the audio stop working. I didn't notice the audio issue until after this final update, but I still suspect the two earlier ones.

[2015-09-10 00:34] [PACMAN] starting full system upgrade
[2015-09-10 00:35] [ALPM] transaction started
[2015-09-10 00:35] [ALPM] upgraded libdbus (1.8.20-1 -> 1.10.0-2)
[2015-09-10 00:35] [ALPM] upgraded dbus (1.8.20-1 -> 1.10.0-2)
[2015-09-10 00:35] [ALPM] upgraded libsoxr (0.1.1-3 -> 0.1.2-1)
[2015-09-10 00:35] [ALPM] upgraded libxcb (1.11-1 -> 1.11.1-1)
[2015-09-10 00:35] [ALPM] upgraded mesa (10.6.5-1 -> 10.6.6-1)
[2015-09-10 00:35] [ALPM] upgraded mesa-libgl (10.6.5-1 -> 10.6.6-1)
[2015-09-10 00:35] [ALPM] upgraded ffmpeg (1:2.7.2-2 -> 1:2.8-1)
[2015-09-10 00:35] [ALPM] upgraded i3-wm (4.10.3-1 -> 4.10.4-1)
[2015-09-10 00:35] [ALPM] upgraded lib32-glibc (2.22-1 -> 2.22-3)
[2015-09-10 00:35] [ALPM] upgraded lib32-curl (7.43.0-1 -> 7.44.0-1)
[2015-09-10 00:35] [ALPM] upgraded lib32-libdbus (1.8.20-1 -> 1.10.0-1)
[2015-09-10 00:35] [ALPM] upgraded lib32-harfbuzz (1.0.1-1 -> 1.0.3-1)
[2015-09-10 00:35] [ALPM] upgraded lib32-libgpg-error (1.19-1 -> 1.20-1)
[2015-09-10 00:35] [ALPM] upgraded lib32-libxcb (1.11-1 -> 1.11.1-1)
[2015-09-10 00:35] [ALPM] upgraded lib32-systemd (224-1 -> 225-1)
[2015-09-10 00:35] [ALPM] upgraded lib32-mesa (10.6.5-1 -> 10.6.6-1)
[2015-09-10 00:35] [ALPM] upgraded lib32-mesa-libgl (10.6.5-1 -> 10.6.6-1)
[2015-09-10 00:35] [ALPM] upgraded libirman (0.4.5-4 -> 0.4.6-1)
[2015-09-10 00:35] [ALPM] upgraded libwbclient (4.2.3-2 -> 4.3.0-1)
[2015-09-10 00:35] [ALPM] warning: /etc/pacman.d/mirrorlist installed as /etc/pacman.d/mirrorlist.pacnew
[2015-09-10 00:35] [ALPM] upgraded pacman-mirrorlist (20150811-1 -> 20150909-1)
[2015-09-10 00:35] [ALPM] upgraded python-setuptools (1:18.2-2 -> 1:18.3.1-1)
[2015-09-10 00:35] [ALPM] upgraded sqlite (3.8.11.1-2 -> 3.8.11.1-3)
[2015-09-10 00:35] [ALPM] upgraded python2-cryptography (1.0-1 -> 1.0.1-1)
[2015-09-10 00:35] [ALPM] upgraded python2-setuptools (1:18.2-2 -> 1:18.3.1-1)
[2015-09-10 00:35] [ALPM] upgraded s-nail (14.8.4-1 -> 14.8.5-1)
[2015-09-10 00:35] [ALPM] upgraded smbclient (4.2.3-2 -> 4.3.0-1)
[2015-09-10 00:35] [ALPM] upgraded terminator (0.97-2 -> 0.98-1)
[2015-09-10 00:35] [ALPM] upgraded xfsprogs (3.2.3-1 -> 3.2.4-1)
[2015-09-10 00:35] [ALPM] transaction completed
[2015-09-10 00:35] [PACMAN] Running 'pacman -Rs terminator'
[2015-09-10 00:35] [ALPM] transaction started
[2015-09-10 00:35] [ALPM] removed terminator (0.98-1)
[2015-09-10 00:35] [ALPM] removed vte (0.28.2-5)
[2015-09-10 00:35] [ALPM] removed vte-common (0.40.2-1)
[2015-09-10 00:35] [ALPM] removed python2-notify (0.1.1-13)
[2015-09-10 00:35] [ALPM] removed python2-keybinder2 (0.3.0-2)
[2015-09-10 00:35] [ALPM] removed libkeybinder2 (0.3.0-2)
[2015-09-10 00:35] [ALPM] transaction completed
[2015-09-10 14:20] [PACMAN] Running 'pacman -Syu'
[2015-09-10 14:20] [PACMAN] synchronizing package lists
[2015-09-10 14:21] [PACMAN] starting full system upgrade
[2015-09-10 14:22] [ALPM] transaction started
[2015-09-10 14:22] [ALPM] upgraded bash (4.3.039-1 -> 4.3.042-1)
[2015-09-10 14:22] [ALPM] upgraded freetype2 (2.6-1 -> 2.6-2)
[2015-09-10 14:22] [ALPM] upgraded jemalloc (3.6.0-1 -> 4.0.0-1)
[2015-09-10 14:22] [ALPM] upgraded libva (1.6.0-1 -> 1.6.1-1)
[2015-09-10 14:22] [ALPM] upgraded libxi (1.7.4-1 -> 1.7.5-1)
[2015-09-10 14:22] [ALPM] upgraded blender (17:2.75.a-1 -> 17:2.75.a-2)
[2015-09-10 14:22] [ALPM] upgraded ca-certificates-mozilla (3.19.2-2 -> 3.20-1)
[2015-09-10 14:22] [ALPM] upgraded libdvdread (5.0.1-1 -> 5.0.4-1)
[2015-09-10 14:22] [ALPM] upgraded libdvdnav (5.0.2-1 -> 5.0.3-1)
[2015-09-10 14:22] [ALPM] upgraded nspr (4.10.8-1 -> 4.10.9-1)
[2015-09-10 14:22] [ALPM] upgraded nss (3.19.2-2 -> 3.20-1)
[2015-09-10 14:22] [ALPM] transaction completed

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 21,790

Re: [Solved]Skype breaking my audio

Output of

sudo fuser -v /dev/snd/*
aplay -l
pacmd list-cards

for starters

CatInTheHat

Member

Registered: 2015-09-10

Posts: 5

Re: [Solved]Skype breaking my audio

sudo fuser -v /dev/snd/*

/dev/snd/controlC0: user    2466 F.... pulseaudio
/dev/snd/controlC1: user    2466 F.... pulseaudio

aplay -l

**** List of PLAYBACK Hardware Devices ****
card 0: MID [HDA Intel MID], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: MID [HDA Intel MID], device 1: ALC662 rev1 Digital [ALC662 rev1 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA ATI HDMI], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA ATI HDMI], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA ATI HDMI], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA ATI HDMI], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA ATI HDMI], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA ATI HDMI], device 11: HDMI 5 [HDMI 5]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

pacmd list-cards

2 card(s) available.
    index: 0
	name: <alsa_card.pci-0000_01_00.1>
	driver: <module-alsa-card.c>
	owner module: 6
	properties:
		alsa.card = "1"
		alsa.card_name = "HDA ATI HDMI"
		alsa.long_card_name = "HDA ATI HDMI at 0xfbd9c000 irq 26"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:01:00.1"
		sysfs.path = "/devices/pci0000:00/0000:00:03.0/0000:01:00.1/sound/card1"
		device.bus = "pci"
		device.vendor.id = "1002"
		device.vendor.name = "Advanced Micro Devices, Inc. [AMD/ATI]"
		device.product.id = "aaa0"
		device.product.name = "Tahiti XT HDMI Audio [Radeon HD 7970 Series]"
		device.string = "1"
		device.description = "Tahiti XT HDMI Audio [Radeon HD 7970 Series]"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5400, available: unknown)
		output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 300, available: unknown)
		output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 300, available: unknown)
		output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5200, available: unknown)
		output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 100, available: unknown)
		output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 100, available: unknown)
		output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5200, available: unknown)
		output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 100, available: unknown)
		output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 100, available: unknown)
		output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5200, available: unknown)
		output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 100, available: unknown)
		output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 100, available: unknown)
		output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5200, available: unknown)
		output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 100, available: unknown)
		output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 100, available: unknown)
		output:hdmi-stereo-extra5: Digital Stereo (HDMI 6) Output (priority 5200, available: unknown)
		output:hdmi-surround-extra5: Digital Surround 5.1 (HDMI 6) Output (priority 100, available: unknown)
		output:hdmi-surround71-extra5: Digital Surround 7.1 (HDMI 6) Output (priority 100, available: unknown)
		off: Off (priority 0, available: unknown)
	active profile: <output:hdmi-stereo>
	sinks:
		alsa_output.pci-0000_01_00.1.hdmi-stereo/#0: Tahiti XT HDMI Audio [Radeon HD 7970 Series] Digital Stereo (HDMI)
	sources:
		alsa_output.pci-0000_01_00.1.hdmi-stereo.monitor/#0: Monitor of Tahiti XT HDMI Audio [Radeon HD 7970 Series] Digital Stereo (HDMI)
	ports:
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-5: HDMI / DisplayPort 6 (priority 5400, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
    index: 1
	name: <alsa_card.pci-0000_00_1b.0>
	driver: <module-alsa-card.c>
	owner module: 7
	properties:
		alsa.card = "0"
		alsa.card_name = "HDA Intel MID"
		alsa.long_card_name = "HDA Intel MID at 0xfbcf8000 irq 25"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1b.0"
		sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "3b56"
		device.product.name = "5 Series/3400 Series Chipset High Definition Audio"
		device.form_factor = "internal"
		device.string = "0"
		device.description = "Built-in Audio"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		input:analog-stereo: Analog Stereo Input (priority 60, available: unknown)
		output:analog-stereo: Analog Stereo Output (priority 6000, available: unknown)
		output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6060, available: unknown)
		output:iec958-stereo: Digital Stereo (IEC958) Output (priority 5500, available: unknown)
		output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (priority 5560, available: unknown)
		off: Off (priority 0, available: unknown)
	active profile: <output:analog-stereo+input:analog-stereo>
	sinks:
		alsa_output.pci-0000_00_1b.0.analog-stereo/#1: Built-in Audio Analog Stereo
	sources:
		alsa_output.pci-0000_00_1b.0.analog-stereo.monitor/#1: Monitor of Built-in Audio Analog Stereo
		alsa_input.pci-0000_00_1b.0.analog-stereo/#2: Built-in Audio Analog Stereo
	ports:
		analog-input-front-mic: Front Microphone (priority 8500, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-input-rear-mic: Rear Microphone (priority 8200, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-input-linein: Line In (priority 8100, latency offset 0 usec, available: no)
			properties:
				
		analog-output-lineout: Line Out (priority 9900, latency offset 0 usec, available: yes)
			properties:
				
		analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-headphones"
		iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
			properties:
				

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 21,790

Re: [Solved]Skype breaking my audio

Looks fine,  check in pavucontrol that everything is assigned to the correct sinks. Maybe also post

pacmd list-sink-inputs
pacmd list-sinks

so I can have a look at it as well

CatInTheHat

Member

Registered: 2015-09-10

Posts: 5

Re: [Solved]Skype breaking my audio

pacmd list-sink-inputs

0 sink input(s) available.

pacmd list-sinks

2 sink(s) available.
  * index: 0
	name: <alsa_output.pci-0000_01_00.1.hdmi-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE DECIBEL_VOLUME LATENCY FLAT_VOLUME DYNAMIC_LATENCY
	state: SUSPENDED
	suspend cause: IDLE 
	priority: 9050
	volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 0.00 ms
	max request: 0 KiB
	max rewind: 0 KiB
	monitor source: 0
	sample spec: s16le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	used by: 0
	linked by: 0
	configured latency: 0.00 ms; range is 0.50 .. 1837.33 ms
	card: 0 <alsa_card.pci-0000_01_00.1>
	module: 6
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "HDMI 0"
		alsa.id = "HDMI 0"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "3"
		alsa.card = "1"
		alsa.card_name = "HDA ATI HDMI"
		alsa.long_card_name = "HDA ATI HDMI at 0xfbd9c000 irq 25"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:01:00.1"
		sysfs.path = "/devices/pci0000:00/0000:00:03.0/0000:01:00.1/sound/card1"
		device.bus = "pci"
		device.vendor.id = "1002"
		device.vendor.name = "Advanced Micro Devices, Inc. [AMD/ATI]"
		device.product.id = "aaa0"
		device.product.name = "Tahiti XT HDMI Audio [Radeon HD 7970 Series]"
		device.string = "hdmi:1"
		device.buffering.buffer_size = "352768"
		device.buffering.fragment_size = "176384"
		device.access_mode = "mmap+timer"
		device.profile.name = "hdmi-stereo"
		device.profile.description = "Digital Stereo (HDMI)"
		device.description = "Tahiti XT HDMI Audio [Radeon HD 7970 Series] Digital Stereo (HDMI)"
		alsa.mixer_name = "ATI R6xx HDMI"
		alsa.components = "HDA:1002aa01,00aa0100,00100300"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
	active port: <hdmi-output-0>
    index: 1
	name: <alsa_output.pci-0000_00_1b.0.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY FLAT_VOLUME DYNAMIC_LATENCY
	state: SUSPENDED
	suspend cause: IDLE 
	priority: 9959
	volume: front-left: 21436 /  33% / -29.12 dB,   front-right: 21436 /  33% / -29.12 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 0.00 ms
	max request: 0 KiB
	max rewind: 0 KiB
	monitor source: 1
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	used by: 0
	linked by: 0
	configured latency: 0.00 ms; range is 0.50 .. 2000.00 ms
	card: 1 <alsa_card.pci-0000_00_1b.0>
	module: 19
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC662 rev1 Analog"
		alsa.id = "ALC662 rev1 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "HDA Intel MID"
		alsa.long_card_name = "HDA Intel MID at 0xfbcf8000 irq 24"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1b.0"
		sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "3b56"
		device.product.name = "5 Series/3400 Series Chipset High Definition Audio"
		device.form_factor = "internal"
		device.string = "front:0"
		device.buffering.buffer_size = "352800"
		device.buffering.fragment_size = "176400"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "Built-in Audio Analog Stereo"
		alsa.mixer_name = "Realtek ALC662 rev1"
		alsa.components = "HDA:10ec0662,1565821f,00100101"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-output-lineout: Line Out (priority 9900, latency offset 0 usec, available: yes)
			properties:
				
		analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-headphones"
	active port: <analog-output-lineout>

CatInTheHat

Member

Registered: 2015-09-10

Posts: 5

Re: [Solved]Skype breaking my audio

pavucontrol showed me that that my hdmi output was overriding my headphones, and I was able to change the default back to what it should have been.

Thank you for your help V1del.

Do I need to make this as solved or close it or something now?

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 21,790

Re: [Solved]Skype breaking my audio

No problem, yeah prepend solved to the title of your initial post