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#1 2016-02-14 19:21:33

kevob33
Member
Registered: 2016-01-22
Posts: 18

Wireless card seems to turn off randomly

I had a Broadcom wireless card installed in my Acer Aspire V5-571P laptop which caused so much hassle to get working on any Linux distro I have ever tried. In the hope that I would never have to deal with this trouble again, I  replaced the Broadcom card with an Intel Dual-Band Wireless-AC 7260 card .

My laptop is running an Arch/Windows 10 dual-boot. I first booted into Windows to test the card. Wifi wouldn't even turn on even when I manually installed the drivers from the Intel Driver Update Utility and from 3rd party sources. When I used the troubleshoot option for the problem, the only solution Windows gave me was to "turn on the wireless hardware switch on my laptop" - which doesn't exist on my laptop.

I then booted into Arch and set up my wireless connection without any problems. However, sometimes when I boot into Arch, wifi does not connect and `ip link` does not show the Intel card's interface (`lspci -k` does always list it however). I then reboot and `ip link` shows it listed and everything works fine.

Seeing as though Windows "thinks" that my card is switched off and it randomly isn't displayed as an interface in Arch, could there be some sort of power fault with my new card? Or would there be any other solution to this problem? I am yet to reinstall my old Broadcom card to check if that still works fine as it used to in Windows.

Thank you for any help in advance.

Last edited by kevob33 (2016-02-14 19:22:42)

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#2 2016-02-14 21:05:26

jeremy31
Member
Registered: 2015-11-01
Posts: 149

Re: Wireless card seems to turn off randomly

Post results for

rfkill list all; lsmod

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#3 2016-02-15 10:15:05

kevob33
Member
Registered: 2016-01-22
Posts: 18

Re: Wireless card seems to turn off randomly

jeremy31 wrote:

Post results for

rfkill list all; lsmod

The adapter is working properly at the time I ran this command if that makes any difference.

[kev@ArchLinux ~]$ rfkill list all; lsmod
0: acer-wireless: Wireless LAN
	Soft blocked: no
	Hard blocked: no
1: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
Module                  Size  Used by
fuse                   90112  5
hid_multitouch         20480  0
uvcvideo               86016  0
videobuf2_vmalloc      16384  1 uvcvideo
videobuf2_memops       16384  1 videobuf2_vmalloc
videobuf2_v4l2         24576  1 uvcvideo
videobuf2_core         32768  2 uvcvideo,videobuf2_v4l2
usbhid                 45056  0
v4l2_common            16384  1 videobuf2_v4l2
videodev              147456  4 uvcvideo,v4l2_common,videobuf2_core,videobuf2_v4l2
hid                   114688  2 hid_multitouch,usbhid
media                  20480  2 uvcvideo,videodev
mousedev               20480  0
nls_iso8859_1          16384  1
nls_cp437              20480  1
snd_hda_codec_hdmi     49152  1
vfat                   20480  1
fat                    65536  1 vfat
i915                 1134592  4
arc4                   16384  2
intel_rapl             20480  0
iosf_mbi               16384  1 intel_rapl
x86_pkg_temp_thermal    16384  0
intel_powerclamp       16384  0
coretemp               16384  0
kvm_intel             167936  0
iwlmvm                241664  0
joydev                 20480  0
iTCO_wdt               16384  0
kvm                   462848  1 kvm_intel
acer_wmi               20480  0
iTCO_vendor_support    16384  1 iTCO_wdt
snd_hda_codec_realtek    69632  1
irqbypass              16384  1 kvm
sparse_keymap          16384  1 acer_wmi
mac80211              643072  1 iwlmvm
drm_kms_helper        106496  1 i915
snd_hda_codec_generic    65536  1 snd_hda_codec_realtek
crct10dif_pclmul       16384  0
drm                   286720  6 i915,drm_kms_helper
crc32_pclmul           16384  0
snd_hda_intel          32768  3
evdev                  24576  13
iwlwifi               163840  1 iwlmvm
snd_hda_codec         106496  4 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel
crc32c_intel           24576  0
intel_gtt              20480  1 i915
input_leds             16384  0
led_class              16384  3 acer_wmi,iwlmvm,input_leds
snd_hda_core           49152  5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
syscopyarea            16384  1 drm_kms_helper
sysfillrect            16384  1 drm_kms_helper
snd_hwdep              16384  1 snd_hda_codec
rtsx_pci_ms            20480  0
cryptd                 20480  0
mac_hid                16384  0
psmouse               118784  0
snd_pcm                86016  4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
pcspkr                 16384  0
cfg80211              475136  3 iwlwifi,mac80211,iwlmvm
sysimgblt              16384  1 drm_kms_helper
memstick               16384  1 rtsx_pci_ms
r8169                  77824  0
snd_timer              28672  1 snd_pcm
mii                    16384  1 r8169
fb_sys_fops            16384  1 drm_kms_helper
rfkill                 20480  5 cfg80211,acer_wmi
snd                    65536  14 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
i2c_algo_bit           16384  1 i915
mei_me                 32768  0
mei                    81920  1 mei_me
i2c_i801               20480  0
serio_raw              16384  0
soundcore              16384  1 snd
shpchp                 32768  0
lpc_ich                24576  0
wmi                    20480  1 acer_wmi
thermal                20480  0
battery                20480  0
ac                     16384  0
tpm_tis                20480  0
tpm                    36864  1 tpm_tis
fjes                   28672  0
video                  36864  2 i915,acer_wmi
processor              32768  0
button                 16384  1 i915
sch_fq_codel           20480  5
ip_tables              28672  0
x_tables               28672  1 ip_tables
ext4                  512000  2
crc16                  16384  1 ext4
mbcache                20480  1 ext4
jbd2                   90112  1 ext4
sd_mod                 36864  7
rtsx_pci_sdmmc         24576  0
mmc_core              110592  1 rtsx_pci_sdmmc
atkbd                  24576  0
libps2                 16384  2 atkbd,psmouse
ahci                   36864  5
xhci_pci               16384  0
libahci                28672  1 ahci
xhci_hcd              159744  1 xhci_pci
libata                196608  2 ahci,libahci
scsi_mod              151552  2 libata,sd_mod
ehci_pci               16384  0
ehci_hcd               69632  1 ehci_pci
rtsx_pci               45056  2 rtsx_pci_ms,rtsx_pci_sdmmc
usbcore               196608  6 uvcvideo,ehci_hcd,ehci_pci,usbhid,xhci_hcd,xhci_pci
usb_common             16384  1 usbcore
i8042                  24576  2 acer_wmi,libps2
serio                  20480  6 serio_raw,atkbd,i8042,psmouse
[kev@ArchLinux ~]$ vim rfkill list all; lsmod
3 files to edit
Module                  Size  Used by
fuse                   90112  5
hid_multitouch         20480  0
uvcvideo               86016  0
videobuf2_vmalloc      16384  1 uvcvideo
videobuf2_memops       16384  1 videobuf2_vmalloc
videobuf2_v4l2         24576  1 uvcvideo
videobuf2_core         32768  2 uvcvideo,videobuf2_v4l2
usbhid                 45056  0
v4l2_common            16384  1 videobuf2_v4l2
videodev              147456  4 uvcvideo,v4l2_common,videobuf2_core,videobuf2_v4l2
hid                   114688  2 hid_multitouch,usbhid
media                  20480  2 uvcvideo,videodev
mousedev               20480  0
nls_iso8859_1          16384  1
nls_cp437              20480  1
snd_hda_codec_hdmi     49152  1
vfat                   20480  1
fat                    65536  1 vfat
i915                 1134592  4
arc4                   16384  2
intel_rapl             20480  0
iosf_mbi               16384  1 intel_rapl
x86_pkg_temp_thermal    16384  0
intel_powerclamp       16384  0
coretemp               16384  0
kvm_intel             167936  0
iwlmvm                241664  0
joydev                 20480  0
iTCO_wdt               16384  0
kvm                   462848  1 kvm_intel
acer_wmi               20480  0
iTCO_vendor_support    16384  1 iTCO_wdt
snd_hda_codec_realtek    69632  1
irqbypass              16384  1 kvm
sparse_keymap          16384  1 acer_wmi
mac80211              643072  1 iwlmvm
drm_kms_helper        106496  1 i915
snd_hda_codec_generic    65536  1 snd_hda_codec_realtek
crct10dif_pclmul       16384  0
drm                   286720  6 i915,drm_kms_helper
crc32_pclmul           16384  0
snd_hda_intel          32768  3
evdev                  24576  13
iwlwifi               163840  1 iwlmvm
snd_hda_codec         106496  4 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel
crc32c_intel           24576  0
intel_gtt              20480  1 i915
input_leds             16384  0
led_class              16384  3 acer_wmi,iwlmvm,input_leds
snd_hda_core           49152  5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
syscopyarea            16384  1 drm_kms_helper
sysfillrect            16384  1 drm_kms_helper
snd_hwdep              16384  1 snd_hda_codec
rtsx_pci_ms            20480  0
cryptd                 20480  0
mac_hid                16384  0
psmouse               118784  0
snd_pcm                86016  4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
pcspkr                 16384  0
cfg80211              475136  3 iwlwifi,mac80211,iwlmvm
sysimgblt              16384  1 drm_kms_helper
memstick               16384  1 rtsx_pci_ms
r8169                  77824  0
snd_timer              28672  1 snd_pcm
mii                    16384  1 r8169
fb_sys_fops            16384  1 drm_kms_helper
rfkill                 20480  5 cfg80211,acer_wmi
snd                    65536  14 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
i2c_algo_bit           16384  1 i915
mei_me                 32768  0
mei                    81920  1 mei_me
i2c_i801               20480  0
serio_raw              16384  0
soundcore              16384  1 snd
shpchp                 32768  0
lpc_ich                24576  0
wmi                    20480  1 acer_wmi
thermal                20480  0
battery                20480  0
ac                     16384  0
tpm_tis                20480  0
tpm                    36864  1 tpm_tis
fjes                   28672  0
video                  36864  2 i915,acer_wmi
processor              32768  0
button                 16384  1 i915
sch_fq_codel           20480  5
ip_tables              28672  0
x_tables               28672  1 ip_tables
ext4                  512000  2
crc16                  16384  1 ext4
mbcache                20480  1 ext4
jbd2                   90112  1 ext4
sd_mod                 36864  7
rtsx_pci_sdmmc         24576  0
mmc_core              110592  1 rtsx_pci_sdmmc
atkbd                  24576  0
libps2                 16384  2 atkbd,psmouse
ahci                   36864  5
xhci_pci               16384  0
libahci                28672  1 ahci
xhci_hcd              159744  1 xhci_pci
libata                196608  2 ahci,libahci
scsi_mod              151552  2 libata,sd_mod
ehci_pci               16384  0
ehci_hcd               69632  1 ehci_pci
rtsx_pci               45056  2 rtsx_pci_ms,rtsx_pci_sdmmc
usbcore               196608  6 uvcvideo,ehci_hcd,ehci_pci,usbhid,xhci_hcd,xhci_pci
usb_common             16384  1 usbcore
i8042                  24576  2 acer_wmi,libps2
serio                  20480  6 serio_raw,atkbd,i8042,psmouse

Last edited by kevob33 (2016-02-15 10:16:16)

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#4 2016-02-15 11:17:54

jeremy31
Member
Registered: 2015-11-01
Posts: 149

Re: Wireless card seems to turn off randomly

When it fails run

rfkill list all; dmesg | grep iwl

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#5 2016-02-15 14:11:20

kevob33
Member
Registered: 2016-01-22
Posts: 18

Re: Wireless card seems to turn off randomly

jeremy31 wrote:

When it fails run

rfkill list all; dmesg | grep iwl
[kev@ArchLinux ~]$ rfkill list all; dmesg | grep iwl
0: acer-wireless: Wireless LAN
	Soft blocked: no
	Hard blocked: no
[    2.359050] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-7260-17.ucode failed with error -2
[    2.363872] iwlwifi 0000:03:00.0: loaded firmware version 16.242414.0 op_mode iwlmvm
[    2.437928] iwlwifi 0000:03:00.0: Detected Intel(R) Dual Band Wireless AC 7260, REV=0x144
[    2.438127] iwlwifi 0000:03:00.0: L1 Enabled - LTR Disabled
[    2.438573] iwlwifi 0000:03:00.0: RF_KILL bit toggled to disable radio.
[    2.438610] iwlwifi 0000:03:00.0: L1 Enabled - LTR Disabled
[    7.438266] iwlwifi 0000:03:00.0: Failed to load firmware chunk!
[    7.440754] iwlwifi 0000:03:00.0: Could not load the [0] uCode section
[    7.443765] iwlwifi 0000:03:00.0: Failed to start INIT ucode: -110
[    7.443807] iwlwifi 0000:03:00.0: RF_KILL bit toggled to enable radio.
[    7.447857] iwlwifi 0000:03:00.0: Failed to run INIT ucode: -110
[    7.450672] iwlwifi 0000:03:00.0: L1 Enabled - LTR Disabled

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#6 2016-02-16 22:14:24

jeremy31
Member
Registered: 2015-11-01
Posts: 149

Re: Wireless card seems to turn off randomly

Post

ls /lib/firmware | grep iwl

Is there a switch on the computer to enable/disable wifi?

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#7 2016-02-17 17:23:34

kevob33
Member
Registered: 2016-01-22
Posts: 18

Re: Wireless card seems to turn off randomly

No there is not. I ran troubleshooting in Windows and it too only offered the solution to use the hardware switch to enable wifi.

I will run that command later when I'm at my computer

Last edited by kevob33 (2016-02-17 17:25:04)

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