Can't connect to eduroam using the p12 certificate given by the school

notatroll · 2016-08-14 23:03:27

I am running on a Lenovo W541 laptop with a standard Arch build straight from the installation guide with network manager. I have tried to connect to my school's eduroam using their automated tool, and it does not connect. The output is below

  ------ Log file data ---------- 
---------------------------------
I am XpressConnect version 5.0.273.
Resource : #
 has no value.
Resource : #Wed Jan 13 08:07:44 EST 2016
 has no value.
Resource : 308   Data : Connected
Resource : 307   Data : Validate Connectivity
Resource : 500   Data : To configure your device, follow the instructions below\:
Resource : 306   Data : Authenticate
Resource : 305   Data : Connect To Network
Resource : 302   Data : Configure
Resource : 108   Data : Unlicensed Evaluation Version
Resource : 107   Data : xpressdebug
Resource : 300   Data : Welcome
Resource : 106   Data : support@cloudpath.net
Resource : 105   Data : XpressConnect by Cloudpath Networks
Resource : 267   Data : \n  <div class\
Resource : 104   Data : www.cloudpath.net
Resource : 266   Data : 1
Resource : 103   Data : Cloudpath Networks, Inc.
Resource : 265   Data : 040404
Resource : 102   Data : Copyright 2006-2014 Cloudpath Networks Inc.
Resource : 264   Data : F0EEE5
Resource : 101   Data : XpressConnect
Resource : 263   Data : 2
Resource : 100   Data : Cloudpath Networks
Resource : 262   Data : 1
Resource : 261   Data : CCCCCC
Resource : 260   Data : ECECEC
Resource : 259   Data : 6D7587
Resource : 258   Data : 6D7587
Resource : 257   Data : 6D7587
Resource : 256   Data : 4
Resource : 255   Data : FDFAF0
Resource : 254   Data : 6D7587
Resource : 253   Data : FFFFFF
Resource : 252   Data : 6D7587
Resource : 251   Data : FFFFFF
Resource : 250   Data : 3E4555
Resource : 249   Data : <ol style\
Resource : 247   Data : 0
Resource : 246   Data : 
Resource : 245   Data : 
Resource : 244   Data : <tr><td><table><tr><td class\
Resource : an be launched <a href\   Data : '${URL}'>manually</a>.\n  </td></tr>\n</table></td></tr>
Resource : 243   Data : When prompted, tap Install to configure the wireless network.
Resource : 242   Data : <ol style\
Resource : 241   Data : Please wait while we verify that your browser is able to run Java.  This should only take a couple seconds.
Resource : 240   Data : If ${RES_PRODUCT_NAME} does not display, click here to go to the <a href\
Resource : 239   Data : <ul style\
Resource : 238   Data : <ol style\
Resource : 237   Data : Start >
Resource : 236   Data : To access the secure network, follow the instructions below based on your computer's operating system.
Resource : 235   Data : <ul>\n  <div class\
Resource : 234   Data : \n  <div class\
Resource : on ${RES_PRODUCT_FILE_NAME}.  You will be informed that ${RES_PRODUCT_FILE_NAME} is an application downloaded from \n      the Internet and asked if you would like to open it.  Click Open.\n    </div>\n\n    <\!-- CHROME -->\n    <div id\   Data : "mac_chrome">\n      <b>Chrome & Other Browsers\:</b>  Click <a href\
Resource : 233   Data : <ol>\n  <div class\
Resource : rite("<b>${RES_LINUX_X64_EXECUTABLE_NAME}</b>.");\n  } else {\n  document.write("<b>${RES_LINUX_X86_EXECUTABLE_NAME}</b>.");\n  }\n</script><br/><br/>\n    </li>\n  </div>         \t\t    \n  <div class\   Data : "expand-cell-note">\n    If you prefer and have Java installed, you may load \n    ${RES_PRODUCT_NAME} via a <a href\
Resource : 232   Data : \n  <div id\
Resource : ight\: 40px;">To activate the network on your iPhone, iPad, or iPod Touch, you must access this website using the Safari browser.</div>\n    <div><img src\   Data : "images/chrome_to_safari.png"/></div>\n  </div>\n  <div class\
Resource : 231   Data : <ul>\n<div class\
Resource : else if (document.download_source.appstore.value \   Data : \
Resource :   \n  If you have an Android device with an older Android version you \n  will need to configure it manually.\n</div>\n</ul>
 has no value.
Resource : 230   Data : To ensure your security, the ${CUSTOMER_NAME} network utilizes a secure authentication mechanism known as WPA2-Enterprise and 802.1X.  This security mechanism protects your user name and password.  In a wireless environment, it also protects your data with network encryption.  To utilize this secure network, your network connection requires specific settings.  This wizard will ensure that your machine is properly configured. <br><br>${PRODUCT_NAME} will attempt to load automatically using a Java Applet or ActiveX.  If you prefer, you may <a href\
Resource : 229   Data : 
Resource : 228   Data : 273043
Resource : 227   Data : C9C7BF
Resource : 222   Data : ${PRODUCT_NAME} may be loaded via any of the following options\: 
Resource : 221   Data : I accept the terms of the <a target\
Resource : 189   Data : XpressConnect-x64
Resource : 220   Data : To get started, simply accept the ${RES_EULA_LABEL} and click '${RES_START_BUTTON}'.
Resource : 188   Data : XpressConnect-x64.tar.bz2
Resource : 187   Data : XpressConnect-x86.tar.bz2
Resource : 186   Data : cloudpath-xpc
Resource : 185   Data : cloudpathnetworks/xpressconnect
Resource : 184   Data : net.cloudpath.xpressconnect
Resource : 182   Data : XpressConnect-x86
Resource : 181   Data : XpressConnect
Resource : 180   Data : Cloudpath Networks
Resource : 417   Data : The wireless network is now configured but a successful authentication was not detected.  To manually change your username or password, click on the wireless icon, then right click on the network '${SSID}' and select properties.  To manually connect to the wireless network, click on the Wi-Fi icon and select '${SSID}'.
Resource : 416   Data : Authentication failed.
Resource : 415   Data : The network card '${PHYSICAL_NIC_NAME}' does not appear to support the required physical type (PHY_TYPE) settings for the wireless network.  It may be necessary to purchase a new network card to access this wireless network.  Please contact the help desk for assistance.////${NIC_DETAILS}
Resource : 414   Data : The username is not correctly formatted for this network.
Resource : 413   Data : Your computer is now properly configured for the network, but we failed to associate to the SSID '${SSID}'.  Please ensure that you are within range of the wireless network.////To connect to the network, you may either\://1. Click the wireless network icon in the system tray to open the 'Choose a Wireless Network' screen.  Then, select the '${SSID}' network and click 'Connect'.//2.  Reboot your computer.  Afterwards, your computer should automatically connect to the wireless network.////If it still does not associate to the wireless network, please verify that non-Microsoft wireless utilities, particularly applications provided by '${NIC_PROVIDER}', are turned off.  If the problem persists, you may need to update the driver for your wireless card.  To try again, click 'Retry' below.
Resource : 219   Data : Your operating system is not currently supported for automated configuration.  Please contact the support desk for manual configuration instructions.

I know that my computer's network card can run on eduroam's network because I was able to connect when I used Windows, so the error stating that I had an invalid network card didn't make sense.

Afterwards, I tried using the connman utility (after stopping network manager) using the p12 certificate I downloaded from my school's website, and I still could not connect.

Finally I tried just using network manager with the certificate. I end up getting stuck in an endless loop of network manager asking for a password and not accepting the correct password that I registered with.

Can someone help me connect to wifi, please? I've run out of things to try.

R00KIE · 2016-08-15 20:21:21

I would ditch that automated utility and try connecting manually with wpa_supplicant and a dhcp client. That way you will be able to check exactly where it fails and what is the problem.

woodape · 2016-08-15 21:02:52

I had a similar issue with eduroam. I mapped out how I connected using wpa_supplicant in this thread:
https://bbs.archlinux.org/viewtopic.php?id=195879

R00KIE · 2016-08-16 13:14:04

You might me experiencing a problem with a broken authentication server but you need to connect manually to see all the details, see [1].

[1] https://bugzilla.gnome.org/show_bug.cgi?id=765059

Arch Linux

#1 2016-08-14 23:03:27

Can't connect to eduroam using the p12 certificate given by the school

#2 2016-08-15 20:21:21

Re: Can't connect to eduroam using the p12 certificate given by the school

#3 2016-08-15 21:02:52

Re: Can't connect to eduroam using the p12 certificate given by the school

#4 2016-08-16 13:14:04

Re: Can't connect to eduroam using the p12 certificate given by the school

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